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Replacing the failed component, HP Controller Blower Replacement Instructions

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Table 30 Hardware component CSR support (continued) Description Spare part number (non CSR RoHS/RoHS) Front panel bezel EVA8000 390853-001, 70-41140-S1/ ✓ 411632-005, 70-41140-S3 Front panel bezel EVA8100 390854-001, 70-41140-S2/ ✓ 411632-006, 70-41140-S5 Front panel bezel EVA4000/6000 411633-005, 70-41140-S4 ✓ (both RoHS) Front panel bezel EVA4100/6100 411633-006, 70-41140-S6 ✓ (both RoHS) For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair To determine the warranty service provided for this product, see the warranty information website: http://www.hp.com/go/storagewarranty To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online: http://www.hp.com/buy/parts Replacing the failed component CAUTION: Components can be damaged by electrostatic discharge. Use proper anti-static protection. • Always transport and store CRUs in an ESD protective enclosure. • Do not remove the CRU from the ESD protective enclosure until you are ready to install it. • Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and an ESD protective smock when handling ESD sensitive equipment. • Avoid touching the CRU connector pins, leads, or circuitry. • Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD protective enclosure with ESD sensitive equipment. • HP recommends waiting until periods of low storage system activity to replace a component. • When replacing components at the rear of the rack, cabling may obstruct access to the component. Carefully move any cables out of the way to avoid loosening any connections. In particular, avoid cable damage that may be caused by: ◦ Kinking or bending. ◦ Disconnecting cables without capping. If uncapped, cable performance may be impaired by contact with dust, metal or other surfaces. ◦ Placing removed cables on the floor or other surfaces, where they may be walked on or otherwise compressed. • Replacement procedures are provided with each component. You can also download the following replacement instructions from the Manuals page of the HP Business Support Center website. See "Related information" (page 101) for more information. ◦ HP Controller Blower Replacement Instructions ◦ HP Controller Enclosure Cache Battery Replacement Instructions Best practices for replacing hardware components 99

Section	Page
HP EVA 4000/6000/8000 and EVA 4100/6100/8100 User Guide	1
Contents	3
1 Enterprise Virtual Array startup	11
EVA8000/8100 storage system connections	11
EVA6000/6100 storage system connections	12
EVA4000/4100 storage system connections	12
Direct connect	13
iSCSI connection configurations	14
Fabric connect iSCSI	14
Direct connect iSCSI	14
Procedures for getting started	15
Gathering information	15
Host information	15
Setting up a controller pair using the OCP	15
Entering the WWN	16
Entering the WWN checksum	17
Entering the storage system password	17
Installing HP P6000 Command View	17
Installing optional EVA software licenses	18
2 Enterprise Virtual Array hardware components	19
Physical layout of the storage system	19
Fibre Channel drive enclosures	20
Enclosure layout	20
I/O modules	21
I/O module status indicators	22
Fiber Optic Fibre Channel cables	23
Copper Fibre Channel cables	23
Fibre Channel disk drives	23
Disk drive status indicators	24
Disk drive status displays	24
Disk drive blank	25
Power supplies and blowers	25
Power supplies	25
Blowers	26
Drive enclosure EMU	26
Controls and displays	27
EMU functions	27
EMU monitoring functions	28
EMU displays	28
EMU indicator displays	29
Using the alphanumeric display	29
Alphanumeric display description	29
Display groups	29
EMU pushbutton status indicators	30
Audible alarm operations	30
Audible alarm patterns	30
Controlling the audible alarm	31
Enabling the audible alarm	31
Muting or unmuting the audible alarm	31
Disabling the audible alarm	32
Enclosure number feature	32
En description	32
Enclosure address bus	33
Enclosure address bus connections	34
Error Condition Reporting	34
Error condition categories	35
Error queue	35
Error condition report format	36
Navigating the error condition display	36
Analyzing condition reports	37
Reporting group feature	37
Reporting group numbers	37
Fibre Channel loop switches	38
30-10022-01 loop switch	38
Power-on self test (POST)	39
30-10010-02 loop switch	39
Power-on self test (POST)	40
Reading the switch status indicators	40
Problem isolation	41
HSV controllers	41
High availability features	43
Operator control panel	43
Status indicators	44
Navigation buttons	45
Alphanumeric display	45
Displaying the OCP menu tree	45
Displaying system information	47
Displaying versions system information	47
Shutting down the system	47
Shutting the controller down	48
Restarting the system	48
Uninitializing the system	48
Password options	49
Changing a password	49
Clearing a password	49
Power supplies	50
Blowers	50
Cache battery	51
HSV controller cabling	51
Racks	52
Rack configurations	52
Power distribution	52
PDUs	54
PDU 1	54
PDU 2	54
PDMs	54
Rack AC power distribution	55
Rack System/E power distribution components	56
Rack AC power distribution	56
Moving and stabilizing a rack	56
3 Enterprise Virtual Array operation	59
Best practices	59
Operating tips and information	59
Reserving adequate free space	59
Using FATA disk drives	59
Changing the host port topology	59
Host port connection limit on B-series 3200 and 3800 switches	59
Enabling Boot from SAN for Windows direct connect	60
Windows 2003 MSCS cluster installation	60
Connecting to C-series switches	60
HP Insight Remote Support software	60
Failback preference setting for HSV controllers	62
Changing virtual disk failover/failback setting	64
Storage system shutdown and startup	64
Shutting down the storage system	64
Starting the storage system	65
Saving storage system configuration data	65
Adding disk drives to the storage system	67
Creating disk groups	68
Adding a disk drive	69
Removing the drive blank	69
Changing the Device Addition Policy	69
Installing the disk drive	69
Checking status indicators	70
Adding the disk to a disk group	71
Handling fiber optic cables	71
4 Configuring application servers	72
Overview	72
Clustering	72
Multipathing	72
Installing Fibre Channel adapters	72
Testing connections to the EVA	73
Adding hosts	73
Creating and presenting virtual disks	73
Verifying virtual disk access from the host	74
Configuring virtual disks from the host	74
HP-UX	74
Scanning the bus	74
Creating volume groups on a virtual disk using vgcreate	75
IBM AIX	75
Accessing IBM AIX utilities	75
Adding hosts	76
Creating and presenting virtual disks	76
Verifying virtual disks from the host	76
Linux	77
Driver failover mode	77
Installing a Qlogic driver	77
Upgrading Linux components	78
Upgrading qla2x00 RPMs	78
Detecting third-party storage	78
Compiling the driver for multiple kernels	79
Uninstalling the Linux components	79
Using the source RPM	79
Verifying virtual disks from the host	80
OpenVMS	80
Updating the AlphaServer console code, Integrity Server console code, and Fibre Channel FCA firmware	80
Verifying the Fibre Channel adapter software installation	80
Console LUN ID and OS unit ID	80
Adding OpenVMS hosts	81
Scanning the bus	81
Configuring virtual disks from the OpenVMS host	82
Setting preferred paths	83
Oracle Solaris	83
Loading the operating system and software	83
Configuring FCAs with the Oracle SAN driver stack	83
Configuring Emulex FCAs with the lpfc driver	84
Configuring QLogic FCAs with the qla2300 driver	85
Fabric setup and zoning	87
Oracle StorEdge Traffic Manager (MPxIO)/Sun Storage Multipathing	87
Configuring with Veritas Volume Manager	87
Configuring virtual disks from the host	89
Verifying virtual disks from the host	90
Labeling and partitioning the devices	91
VMware	92
Installing or upgrading VMware	92
Configuring the EVA with VMware host servers	92
Configuring an ESX server	93
Loading the FCA NVRAM	93
Setting the multipathing policy	93
Specifying DiskMaxLUN	94
Verifying connectivity	94
Verifying virtual disks from the host	95
5 Customer replaceable units	96
Customer self repair (CSR)	96
Parts only warranty service	96
Best practices for replacing hardware components	96
Component replacement videos	96
Verifying component failure	96
Procuring the spare part	96
Replaceable parts	97
Replacing the failed component	99
Returning the defective part	100
6 Support and other resources	101
Contacting HP	101
Subscription service	101
Documentation feedback	101
Related information	101
Documents	101
Websites	101
Document conventions and symbols	102
Rack stability	102
Customer self repair	103
A Regulatory notices and specifications	104
Regulatory notices	104
Federal Communications Commission (FCC) notice	104
FCC Class A certification	104
Class A equipment	104
Class B equipment	104
Declaration of conformity for products marked with the FCC logo, United States only	105
Modifications	105
Cables	105
Laser device	105
Laser safety warnings	105
Compliance with CDRH regulations	105
Certification and classification information	106
Canadien notice (avis Canadien)	106
Class A equipment	106
Class B equipment	106
European union notice	106
Notice for France	106
WEEE Recycling Notices	106
English notice	106
Dutch notice	107
Czechoslovakian notice	107
Estonian notice	107
Finnish notice	107
French notice	108
German notice	108
Greek notice	108
Hungarian notice	109
Italian notice	109
Latvian notice	109
Lithuanian notice	109
Polish notice	109
Portuguese notice	110
Slovakian notice	110
Slovenian notice	110
Spanish notice	110
Swedish notice	111
Germany noise declaration	111
Japanese notice	111
Harmonics conformance (Japan)	111
Taiwanese notice	111
Japanese power cord notice	111
Country-specific certifications	112
Storage system specifications	112
Physical specifications	112
Environmental specifications	112
Power specifications	113
B EMU-generated condition reports	117
Condition report format	117
Correcting errors	117
Drive conditions	118
0.1.en.01 CRITICAL condition—Drive configuration or drive link rate	118
0.1.en.02 INFORMATION condition—Drive missing	119
0.1.en.03 INFORMATION condition—Drive software lock active	119
0.1.en.04 CRITICAL condition—Loop a drive link rate incorrect	119
0.1.en.05 CRITICAL condition—Loop b drive link rate incorrect	120
Power supply conditions	120
0.2.en.01 NONCRITICAL Condition—Power supply AC input missing	120
0.2.en.02 UNRECOVERABLE condition—Power supply missing	121
0.2.en.03 CRITICAL condition—Power supply load unbalanced	121
Blower conditions	121
0.3.en.01 NONCRITICAL condition—Blower speed	122
0.3.en.02 CRITICAL condition—Blower speed	122
0.3.en.03 UNRECOVERABLE condition—Blower failure	122
0.3.en.04 UNRECOVERABLE condition—Blower internal	122
0.3.en.05 NONCRITICAL condition—Blower missing	122
0.3.en.06 UNRECOVERABLE condition—No blowers installed	123
Temperature conditions	123
0.4.en.01 NONCRITICAL condition—High temperature	123
0.4.en.02 CRITICAL condition—High temperature	124
0.4.en.03 NONCRITICAL condition—Low temperature	124
0.4.en.04 CRITICAL condition—Low temperature	124
0.4.en.05 UNRECOVERABLE condition—High temperature	124
EMU conditions	125
Resetting the EMU	125
07.01.01 CRITICAL condition—EMU internal clock	125
07.01.02 UNRECOVERABLE condition—EMU interrupted	125
0.7.01.03 UNRECOVERABLE Condition—Power supply shutdown	126
0.7.01.04 INFORMATION condition—EMU internal data	126
0.7.01.05 UNRECOVERABLE condition—Backplane NVRAM	126
0.7.01.10 NONCRITICAL condition—NVRAM invalid read data	126
0.7.01.11 NONCRITICAL condition—EMU NVRAM write failure	126
0.7.01.12 NONCRITICAL condition—EMU cannot read NVRAM data	127
0.7.01.13 UNRECOVERABLE condition—EMU load failure	127
0.7.01.14 NONCRITICAL condition—EMU enclosure address	127
0.7.01.15 UNRECOVERABLE condition—EMU hardware failure	127
0.7.01.16 INFORMATION condition—EMU internal ESI data corrupted	127
0.7.01.17 UNRECOVERABLE condition—Power shutdown failure	128
0.7.01.18 UNRECOVERABLE condition—EMU hardware failure	128
0.7.01.19 UNRECOVERABLE condition—EMU ESI driver failure	128
Transceiver conditions	128
0.F.en.01 CRITICAL condition—Transceiver incompatibility	129
0.F.en.02 CRITICAL condition—Transceiver data signal lost	129
0.F.en.03 CRITICAL condition—Transceiver fibre channel drive enclosure bus fault	129
0.F.en.04 CRITICAL condition—Transceiver removed	129
0.F.en.05 CRITICAL condition—Invalid fibre channel character	130
CAN bus communication port conditions	130
Resetting the EMU	130
1.1.03.01 NONCRITICAL condition—Communication error	130
1.1.03.02 INFORMATION condition—Recovery completed	130
1.1.03.03 INFORMATION condition—Overrun recovery	131
Voltage sensor and current sensor conditions	131
1.2.en.01 NONCRITICAL condition—High voltage	131
1.2.en.02 CRITICAL condition—High voltage	131
1.2.en.03 NONCRITICAL condition—Low voltage	131
1.2.en.04 CRITICAL condition—Low voltage	132
1.3.en.01 NONCRITICAL condition—High current	132
1.3.en.02 CRITICAL condition—High current	132
Backplane conditions	132
8.2.01.10 NONCRITICAL condition—Backplane NVRAM read	132
8.2.01.11 NONCRITICAL condition—Backplane NVRAM write failure	132
8.2.01.12 NONCRITICAL condition—Backplane NVRAM read failure	132
8.2.01.13 NONCRITICAL condition—Backplane WWN is blank	132
I/O Module conditions	133
8.7.en.01 CRITICAL condition—I/O module unsupported	133
8.7.en.02 CRITICAL condition—I/O module communication	133
8.7.en.10 NONCRITICAL condition—I/O module NVRAM read	133
8.7.en.11 NONCRITICAL condition—I/O module NVRAM write	133
8.7.en.12 NONCRITICAL condition—I/O Module NVRAM read failure	134
8.7.en.13 NONCRITICAL condition—I/O module removed	134
Host conditions	134
C Controller fault management	135
Using HP P6000 Command View	135
GUI termination event display	135
GUI event display	135
Fault management displays	136
Displaying Last Fault Information	136
Displaying Detailed Information	136
Interpreting fault management information	137
D Non-standard rack specifications	138
Rack specifications	138
Internal component envelope	138
EIA310-D standards	138
EVA cabinet measures and tolerances	138
Weights, dimensions and component CG measurements	138
Airflow and Recirculation	139
Component Airflow Requirements	139
Rack Airflow Requirements	139
Configuration Standards	139
Environmental and operating specifications	139
Power requirements	140
UPS Selection	141
Environmental specifications	143
Shock and vibration specifications	144
E Single Path Implementation	145
High-level solution overview	145
Benefits at a glance	145
Installation requirements	146
Recommended mitigations	146
Supported configurations	146
General configuration components	146
Connecting a single path HBA server to a switch in a fabric zone	146
HP-UX configuration	148
Requirements	148
HBA configuration	148
Risks	148
Limitations	148
Windows Server (32-bit) configuration	149
Requirements	149
HBA configuration	149
Risks	149
Limitations	149
Windows Server (64-bit) configuration	150
Requirements	150
HBA configuration	150
Risks	150
Limitations	150
Oracle Solaris configuration	151
Requirements	151
HBA configuration	151
Risks	151
Limitations	152
Tru64 UNIX configuration	152
Requirements	152
HBA configuration	152
Risks	152
OpenVMS configuration	153
Requirements	153
HBA configuration	153
Risks	153
Limitations	154
Linux (32-bit) configuration	154
Requirements	154
HBA configuration	154
Risks	154
Limitations	155
Linux (64-bit) configuration	155
Requirements	155
HBA configuration	155
Risks	155
Limitations	156
IBM AIX configuration	156
Requirements	156
HBA configuration	156
Risks	157
Limitations	157
VMware configuration	157
Requirements	157
HBA configuration	157
Risks	158
Limitations	158
Failure scenarios	158
HP-UX	158
Windows Server	159
Oracle Solaris	159
OpenVMS and Tru64 UNIX	160
Linux	160
IBM AIX	161
VMware	161
Glossary	163

Match case Limit results 1 per page

Table 30 Hardware component CSR support

(continued)

CSR

Spare part number (non

RoHS/RoHS)

Description

✓

390853-001, 70-41140-S1/

411632-005, 70-41140-S3

Front panel bezel EVA8000

✓

390854-001, 70-41140-S2/

411632-006, 70-41140-S5

Front panel bezel EVA8100

✓

411633-005, 70-41140-S4

(both RoHS)

Front panel bezel EVA4000/6000

✓

411633-006, 70-41140-S6

(both RoHS)

Front panel bezel EVA4100/6100

For more information about CSR, contact your local service provider. For North America, see the

CSR website:

tp://w

.hp

.co

m/go/s

epair

To determine the warranty service provided for this product, see the warranty information website:

tp://w

.hp

.co

m/go/s

age

To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store

online:

tp://w

.hp

.co

m/buy/par

Replacing the failed component

CAUTION:

Components can be damaged by electrostatic discharge. Use proper anti-static

protection.

•

Always transport and store CRUs in an ESD protective enclosure.

•

Do not remove the CRU from the ESD protective enclosure until you are ready to install it.

•

Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and

an ESD protective smock when handling ESD sensitive equipment.

•

Avoid touching the CRU connector pins, leads, or circuitry.

•

Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD

protective enclosure with ESD sensitive equipment.

•

HP recommends waiting until periods of low storage system activity to replace a component.

•

When replacing components at the rear of the rack, cabling may obstruct access to the

component. Carefully move any cables out of the way to avoid loosening any connections.

In particular, avoid cable damage that may be caused by:

◦

Kinking or bending.

◦

Disconnecting cables without capping. If uncapped, cable performance may be impaired

by contact with dust, metal or other surfaces.

◦

Placing removed cables on the floor or other surfaces, where they may be walked on or

otherwise compressed.

•

Replacement procedures are provided with each component. You can also download the

following replacement instructions from the Manuals page of the HP Business Support Center

website. See

“Related information” (page 101)

for more information.

◦

HP Controller Blower Replacement Instructions

◦

HP Controller Enclosure Cache Battery Replacement Instructions

Best practices for replacing hardware components