HP EliteBook 745 Sure Admin User Guide - Page 10
Phone setup
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Table 3-1 Error Codes Error code 100 101 102 103 104 105 200 201 203 204 205 206 300 301 302 303 304 305 Description General error. Unable to read QR Code json. Either the string is not a valid json or the data is invalid. QR Code image scanned is invalid. Unable to read QR Code image file. QR Code image scanned is invalid. The image file does not have json payload. Unable to read QR Code json. Either the string is not a valid json or the data in the QR image is invalid. Public key hash in QR Code json does not match enrollment package public key hash (KeyID data). General error. The logged-in user does not belong to any AD group in your organization. The logged-in user does not belong to the assigned AD Group for this key. The OneTime key file does not exist in AD Group's OneDrive folder. The OneTime key file in AD Group's OneDrive folder is invalid. The OneTime key file exists but cannot read file payload. General error. Email address does not match the domain name in the QR Code image. Error acquiring access token from Azure AD. Either the user cannot log in to your organization's Azure AD, or the app does not have the required permissions to connect with your organization's Azure AD. The BEAM app cannot acquire user profile information from your organization's Azure AD. Email address does not match the logged-in user's principal name. The logged-in user does not belong to the assigned Azure AD Group for this key. 6 Chapter 3 Phone setup