HP EliteBook 8000 Elitebook 8530w Mobile Workstation and 8530p Notebook PC-Enh - Page 16

Contacting technical support If the solutions in the "Troubleshooting" section of this guide did not address your problem, contact technical support. Click Start, click Help and Support, and then click Contact support to start a chat session with a support specialist. You can also refer to the Worldwide Telephone Numbers booklet, included with the computer, for contact information. The service tag, located on the bottom of the computer, provides important information that you may need when contacting technical support. Component ᕡ Product name ᕢ Serial number (s/n) ᕣ Part number/product number (p/n) ᕤ Model description ᕥ Warranty period Description This is the product name affixed to the front of your computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the number you use to locate documents, drivers, and support for your computer. This number describes the duration (in years) of the warranty period for this computer.