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HP EliteBook Folio 1020 EliteBook Folio 1020 G1 Notebook PC EliteBook Folio 10 - Page 124

Startup Repair, using, HP Recovery Manager

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primary storage product description 1 processor product description 1 product description audio 2 chipset 1 display panel 1 docking 2 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 2 primary storage 1 processors 1 product name 1 security 3 serviceability 5 video 2 wireless 2 product name 1 R recover options 94 recovery 91 discs 93, 95 HP Recovery Manager 94 media 95 starting 95 supported discs 93 system 94 USB flash drive 95 using HP Recovery media 93 recovery media creating 92 creating using HP Recovery Manager 93 recovery media, creating 84 recovery media, using for restore 88 recovery partition 87, 90 removing 97 recovery tools 84 recovery tools, Windows 86 recovery, system 86 refresh 91 removal/replacement procedures 32 removing personal data from volatile system memory 105 reset 91 restoring the hard drive 87, 90 RTC battery removal 56 spare part number 16, 23, 56 rubber antenna cover, illustrated 19 S Screw Kit, spare part number 21, 25, 27 security cable slot, identifying 11 security, product description 3 service considerations cables 28 connectors 28 plastic parts 28 service tag 14 serviceability, product description 5 Setup Utility changing the language 80 displaying system information 80 exiting 81 navigating 80 restoring default settings 81 selecting 80 starting 80 setup utility navigating and selecting 69, 74 restoring factory settings 70, 75 slots security cable 11 smart card reader spare part number 23 solid-state drive precautions 29 spare part numbers 16, 20, 43 speaker assembly removal 68 spare part number 17, 25, 27, 68 speaker grill, identifying 10 specifications computer 101 display 102, 103 M.2 solid-state drive 104 SSD drive removal 43 spare part numbers 43 Startup Repair, using 86 supported discs, recovery 93 Sure Start using 79 system board removal 64 spare part number 24 spare part numbers 17, 64 system information, displaying 80 system memory, removing personal data from volatile 105 system recovery 94 system restore point creating 93 system restore point, creating 92 T tools required 28 top cover spare part number 16, 25, 26 TouchPad buttons 7 Touchpad removal 63 spare part number 63 TouchPad light, identifying 8 TouchPad zone identifying 7 transporting guidelines 30 U USB legacy support 69, 74 USB ports, identifying 11, 12 V video, product description 2 W webcam identifying 6 spare part number 35 webcam light, identifying 6 116 Index

Section	Page
Product description	9
External component identification	14
Display	14
Top	15
TouchPad	15
Lights	16
Buttons, speakers, and fingerprint reader	17
Keys	18
Left	19
Right	20
Bottom	21
Service tag	22
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents, non-touch models	26
Bracket Kit	27
Mass storage devices	28
Miscellaneous parts	28
Sequential part number listing	30
Removal and replacement procedures preliminary requirements	36
Tools required	36
Service considerations	36
Plastic parts	36
Cables and connectors	36
Drive handling	37
Grounding guidelines	37
Electrostatic discharge damage	37
Packaging and transporting guidelines	38
Workstation guidelines	38
Equipment guidelines	39
Removal and replacement procedures for Authorized Service Provider parts	40
Component replacement procedures	40
Unlocking the device and disabling Always On Remote Management (select HP devices only)	40
Bottom cover	41
Display assembly components (panel, bezel, webcam, microphone)	43
Keyboard	48
SSD drive	51
WLAN module	54
Display assembly	56
RTC battery	64
Heat sink	66
Battery	68
Fingerprint reader board	69
NFC module	70
ForcePad (Touchpad)	71
System board	72
Power button	74
Speaker assembly	76
Computer Setup (BIOS) and MultiBoot in Windows 7	77
Using Computer Setup	77
Starting Computer Setup	77
Navigating and selecting in Computer Setup	77
Restoring factory settings in Computer Setup	78
Updating the BIOS	78
Determining the BIOS version	78
Downloading a BIOS update	79
Using MultiBoot	79
About the boot device order	79
Choosing MultiBoot preferences	80
Setting a new boot order in Computer Setup	80
Dynamically choosing a boot device using the f9 prompt	80
Setting a MultiBoot Express prompt	81
Entering MultiBoot Express preferences	81
Computer Setup (BIOS) and MultiBoot in Windows 8.1	82
Using Computer Setup	82
Starting Computer Setup	82
Navigating and selecting in Computer Setup	82
Restoring factory settings in Computer Setup	83
Updating the BIOS	83
Determining the BIOS version	83
Downloading a BIOS update	84
Using MultiBoot	85
About the boot device order	85
Choosing MultiBoot preferences	85
Setting a new boot order in Computer Setup	85
Dynamically choosing a boot device using the f9 prompt	86
Setting a MultiBoot Express prompt	86
Entering MultiBoot Express preferences	86
Using HP Sure Start (select models only)	87
Using Setup Utility (BIOS) in Ubuntu Linux	88
Starting Setup Utility	88
Using Setup Utility	88
Changing the language of Setup Utility	88
Navigating and selecting in Setup Utility	88
Displaying system information	88
Restoring factory default settings in Setup Utility	89
Exiting Setup Utility	89
HP PC Hardware Diagnostics (UEFI)	90
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	90
Backup and recovery in Windows 7	92
Creating recovery media and backups	92
Guidelines	92
Creating recovery media with HP Recovery Disc Creator	92
Creating recovery media	93
Backing up your information	93
Performing a system recovery	94
Using the Windows recovery tools	94
Using f11 recovery tools (select models only)	95
Using Windows 7 operating system media	96
Backup and recovery in Windows 8.1	97
Backing up your information	97
Performing a system recovery	97
Using the Windows recovery tools	97
Using f11 recovery tools	98
Using Windows operating system media (purchased separately)	99
Using Windows Refresh or Windows Reset	99
Using HP Software Setup	99
Backup and recovery in Windows 10	100
Creating recovery media and backups	100
Creating HP Recovery media (select products only)	100
Using Windows tools	101
Restore and recovery	102
Recovering using HP Recovery Manager	102
What you need to know before you get started	102
Using the HP Recovery partition (select products only)	103
Using HP Recovery media to recover	103
Changing the computer boot order	104
Removing the HP Recovery partition (select products only)	105
Backing up, restoring, and recovering in Ubuntu Linux	106
Creating a restore image	106
Creating restore image on DVDs	106
Creating a restore image on a USB device	107
Restoring the original factory state	107
Backing up your data files	108
Restoring your data files	108
Specifications	109
Computer specifications	109
35.6-cm (14.0-in) HD+ display specifications	110
35.6-cm (14.0-in) FHD display specifications	111
M.2 solid-state drive specifications	112
Statement of memory volatility	113
Nonvolatile memory usage	115
Questions and answers	117
Using HP Sure Start (select models only)	118
Power cord set requirements	119
Requirements for all countries	119
Requirements for specific countries and regions	119
Recycling	121

Match case Limit results 1 per page

primary storage

product description

processor

product description

audio

chipset

display panel

docking

Ethernet

external media cards

graphics

keyboard

memory module

microphone

operating system

pointing device

ports

power requirements

primary storage

processors

product name

security

serviceability

video

wireless

product name

recover

options

recovery

discs

93, 95

HP Recovery Manager

media

starting

supported discs

system

USB

ﬂash

drive

using HP Recovery media

recovery media

creating

creating using HP Recovery

Manager

recovery media, creating

recovery media, using for restore

recovery partition

87, 90

removing

recovery tools

recovery tools, Windows

recovery, system

refresh

removal/replacement

procedures

removing personal data from volatile

system memory

105

reset

restoring the hard drive

87, 90

RTC battery

removal

spare part number

16, 23, 56

rubber antenna cover, illustrated

Screw Kit, spare part number

21,

25, 27

security cable slot, identifying

security, product description

service considerations

cables

connectors

plastic parts

service tag

serviceability, product description

Setup Utility

changing the language

displaying system information

exiting

navigating

restoring default settings

selecting

starting

setup utility

navigating and selecting

69, 74

restoring factory settings

70, 75

slots

security cable

smart card reader

spare part number

solid-state drive

precautions

spare part numbers

16, 20, 43

speaker assembly

removal

spare part number

17, 25, 27,

speaker grill, identifying

speciﬁcations

computer

101

display

102, 103

M.2 solid-state drive

104

SSD drive

removal

spare part numbers

Startup Repair, using

supported discs, recovery

Sure Start

using

system board

removal

spare part number

spare part numbers

17, 64

system information, displaying

system memory, removing personal

data from volatile

105

system recovery

system restore point

creating

system restore point, creating

tools required

top cover

spare part number

16, 25, 26

TouchPad

buttons

Touchpad

removal

spare part number

TouchPad light, identifying

TouchPad zone

identifying

transporting guidelines

USB legacy support

69, 74

USB ports, identifying

11, 12

video, product description

webcam

identifying

spare part number

webcam light, identifying

116

Index