HP EliteDesk 800 Illustrated Parts & Service Map - HP EliteDesk 800 G1 - S - Page 2

Miscellaneous Parts 1 Fan sink 2 Fan duct 3 Speaker 4 Hood sensor * Solenoid lock * Printer port, PCI card * HP Ultraslim Keyed Cable Lock * Rubber foot * Chassis stand * Serial port, PCI card * Hard drive conversion bracket * USB powered speakers * Mouse, PS2, optical * Mouse, USB, HP Elite * Mouse, washable * Mouse, wireless, HP Elite * Mouse, USB, optical *Not shown 727150-001 727145-001 727149-001 638816-001 732772-001 638817-001 703372-001 583654-001 688952-001 638815-001 397117-001 636917-001 674315-001 674318-001 724795-001 674317-001 674316-001 Diagnostic LEDs LED Power Power Power Color White White Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red none none LED Activity On 1 blink every 2 seconds 1 blink every second followed by a 2 second pause 3 blinks, 1 blink every second followed by a 2 second pause 4 blinks, 1 blink every second followed by a 2 second pause 5 blinks, 1 blink every second followed by a 2 second pause 6 blinks, 1 blink every second followed by a 2 second pause 7 blinks, 1 blink every second followed by a 2 second pause 8 blinks, 1 blink every second followed by a 2 second pause 9 blinks, 1 blink every second followed by a 2 second pause 10 blinks, 1 blink every second followed by a 2 second pause 11 blinks, 1 blink every second followed by a 2 second pause System does not power on and LEDs are not flashing State/Message Computer on Normal Suspend Mode CPU thermal shutdown Processor not installed Power failure (power supply overload) Pre-video memory error Pre-video graphics error System board failure (ROM Invalid ROM based on Checksum System powers on but is unable to boot Bad option card Current processor does not support a feature previously enabled. System unable to power on Standard and Optional Boards (not illustrated) System board (includes replacement thermal material) System board for use in models without Windows 8 System board for use in models with Windows 8 Standard System board for use in models with Windows 8 Professional System board for use in models with Windows 8 Professional Memory modules (PC3-12800, CL11) 8-GB 4-GB 2-GB Other boards nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB AMD Radeon HD8490 PCIe x16 graphics card, 1 GB AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB DDR3 Intel PRO/1000 single port GbE NIC, includes bracket HP WLAN 802.11 a/b/g/n 2x2 PCIe module Intel Core i7 processors (include thermal material) 4770, 3.4 GHz, 8-MB L3 cache Intel Core i5 processors (include thermal material) 4670, 3.4 GHz, 6-MB L3 cache 4570, 3.2 GHz, 6-MB L3 cache 717522-001 717522-501 717522-601 727722-001 689375-001 671613-001 671612-001 720837-001 707252-001 717219-001 717220-001 728562-001 695915-001 727373-001 727381-001 727380-001 Common POST Error Messages Screen Message 101-Option ROM Error Probable Cause 1. System ROM checksum error. 2. Expansion board option ROM checksum 103-System Board Failure DMA, timers 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 214-DIMM Configuration Populated DIMM configura- Warning tion is not optimized 301-, 304-Keyboard error Keyboard failure. 501-Display Adapter Fail- Graphics display controller. ure 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure Recommended Action 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. Rearrange the DIMMs so that each channel has the same amount of memory. Check keyboard connection or keys. Check connector for bent or missing pins. Replace keyboard. If 304, possible system board problem. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. HP EliteDesk 800 G1, SFF Chassis 723288-001 page 2