HP EliteDisplay S340c User Guide - Page 25

Button lockouts, Product support, Preparing to call technical support

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Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the monitor is powered on, displaying an active signal, and the OSD is not open. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support. Here you can do the following: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English. ● Locate an HP service center Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● Monitor model number (see Locating the rating label on page 20) ● Monitor serial number (see Locating the rating label on page 20) ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using Button lockouts 19

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Button lockouts
Holding down the
Power
button or
Menu
button for ten seconds will lock out the functionality of the buttons.
You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only
available when the monitor is powered on, displaying an active signal, and the OSD is not open.
Product support
For additional information on using your monitor, go to
support
. Select
Find your
product
, and then follow the on-screen instructions.
NOTE:
The monitor user guide, reference material, and drivers are available at
support
.
Here you can do the following:
●
Chat online with an HP technician
NOTE:
When support chat is not available in a particular language, it is available in English.
●
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number (see
Locating the rating label
on page
20
)
●
Monitor serial number (see
Locating the rating label
on page
20
)
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware
configuration
●
Name and version of the hardware and software you are using
Button lockouts
19