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HP Evo n400c Maintenance and Service Guide Compaq Evo N400c Series - Page 167

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Index Compaq Diagnostics 2-1, 2-7 components bottom 1-24 front panel 1-15 keyboard 1-20 left side 1-18 rear panel 1-26 right side 1-16 top 1-22 composite TV connector 1-26 computer features 1-12 computer feet illustrated 3-10 removal 5-5 computer models 1-2 Computer Setup Advanced Menu 2-5 File Menu 2-3 overview 2-1 Security Menu 2-4 computer specifications 6-1 connector pin assignments external monitor connector A-5 headphone jack A-2 microphone jack A-3 modem jack A-4 network interface card (NIC) jack A-4 parallel connector A-1 RJ-11 jack A-4 RJ-45 jack A-4 serial connector A-2 speaker jack A-2 universal serial bus (USB) connector A-3 connectors, service considerations 4-2 cursor control keys 1-21 D design overview 1-27 diagnostics configuration information 2-7 diagnostics test information 2-8 disassembly sequence chart 5-2 diskette drive illustrated 3-12 OS loading problems 2-23 spare part number 3-13 specifications 6-7 diskette drive cable illustrated 3-12 spare part number 3-13 diskette drive cradle illustrated 3-12 spare part number 3-13 display illustrated 3-2 installing 5-30 removal 5-28 spare part numbers 3-3, 5-28 specifications 6-3, 6-4 display center support illustrated 3-10 removal 5-37 display left support illustrated 3-10 removal 5-39 Index-2 Maintenance and Service Guide

Section	Page
Product Description	6
1.1 Models	7
1.2 Features	17
1.3 Clearing a Password	18
1.4 Power Management	19
1.5 Computer External Components	20
1.6 Design Overview	32
Troubleshooting	33
2.1 Computer Setup and Diagnostics Utilities	33
Selecting Computer Setup or Compaq Diagnostics	33
Using Computer Setup	34
Selecting from the File Menu	35
Selecting from the Security Menu	36
Selecting from the Advanced Menu	37
2.2 Using Compaq Diagnostics	39
Obtaining, Saving, or Printing Configuration Information	39
Obtaining, Saving, or Printing Diagnostic Test Information	40
2.3 Troubleshooting Flowcharts	42
Flowchart 2.1 - Initial Troubleshooting	43
Flowchart 2.2 - No Power, Part 1	44
Flowchart 2.3 - No Power, Part 2	45
Flowchart 2.4 - No Power, Part 3	46
Flowchart 2.5 - No Power, Part 4	47
Flowchart 2.6 - No Video, Part 1	48
Flowchart 2.7 - No Video, Part 2	49
Flowchart 2.8 - Nonfunctioning Docking Station (if applicable)	50
Flowchart 2.9 - No Operating System (OS) Loading	51
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1	52
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2	53
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3	54
Flowchart 2.13 - No OS Loading from Diskette Drive	55
Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive	56
Flowchart 2.15 - No Audio, Part 1	57
Flowchart 2.16 - No Audio, Part 2	58
Flowchart 2.17 - Nonfunctioning Device	59
Flowchart 2.18 - Nonfunctioning Keyboard	60
Flowchart 2.19 - Nonfunctioning Pointing Device	61
Flowchart 2.20 - No Network or Modem Connection	62
Illustrated Parts Catalog	63
3.1 Serial Number Location	63
3.2 Computer System Major Components	64
3.3 Miscellaneous Plastics Kit Components	72
3.4 Mass Storage Devices	74
3.5 Miscellaneous Spare Parts	76
Removal and Replacement Preliminaries	79
4.1 Tools Required	79
4.2 Service Considerations	80
Plastic Parts	80
Cables and Connectors	80
4.3 Preventing Damage to Removable Drives	81
4.4 Preventing Electrostatic Damage	82
4.5 Packaging and Transporting Precautions	82
4.6 Workstation Precautions	83
4.7 Grounding Equipment and Methods	84
Removal and Replacement Procedures	86
5.1 Serial Number	86
5.2 Disassembly Sequence Chart	87
5.3 Preparing the Notebook for Disassembly	88
5.4 Computer Feet	90
5.5 Palm Rest	91
5.6 Memory Expansion Board	98
5.7 Hard Drive	102
5.8 Mini PCI Communications Board	104
5.9 Keyboard	106
5.10 Real Time Clock (RTC) Battery	110
5.11 Switch Cover	111
5.12 Display	113
5.13 Modem Cable	116
5.14 System Board	121
Specifications	131
Connector Pin Assignments	147
Power Cord Set Requirements	152
3-Conductor Power Cord Set	152
General Requirements	152
Country-Specific Requirements	153
Screw Listing	155

Match case Limit results 1 per page

Index–2

Maintenance and Service Guide

Index

Compaq Diagnostics

2–1

2–7

components

bottom

1–24

front panel

1–15

keyboard

1–20

left side

1–18

rear panel

1–26

right side

1–16

top

1–22

composite TV connector

1–26

computer features

1–12

computer feet

illustrated

3–10

removal

5–5

computer models

1–2

Computer Setup

Advanced Menu

2–5

File Menu

2–3

overview

2–1

Security Menu

2–4

computer specifications

6–1

connector pin assignments

external monitor connector

A–5

headphone jack

A–2

microphone jack

A–3

modem jack

A–4

network interface card

(NIC) jack

A–4

parallel connector

A–1

RJ-11 jack

A–4

RJ-45 jack

A–4

serial connector

A–2

speaker jack

A–2

universal serial bus (USB)

connector

A–3

connectors, service

considerations

4–2

cursor control keys

1–21

design overview

1–27

diagnostics configuration

information

2–7

diagnostics test information

2–8

disassembly sequence chart

5–2

diskette drive

illustrated

3–12

OS loading problems

2–23

spare part number

3–13

specifications

6–7

diskette drive cable

illustrated

3–12

spare part number

3–13

diskette drive cradle

illustrated

3–12

spare part number

3–13

display

illustrated

3–2

installing

5–30

removal

5–28

spare part numbers

3–3

5–28

specifications

6–3

6–4

display center support

illustrated

3–10

removal

5–37

display left support

illustrated

3–10

removal

5–39