HP GX607AA HP Elite Autofocus Webcam User's Guide - Page 20

Problem Solution I am having trouble using the webcam with SKYPE 1 Check for updates to make sure you installed the latest version of SKYPE. 2 Check the audio microphone and video settings. They should be set to USB Video Device (Windows XP) or HP Elite AF Webcam (AU927AA) (Windows Vista or Windows 7). I see a blank screen with static After you place the call, make sure the video setting is set to USB Video when I run SKYPE Device (Windows XP) or HP Elite AF Webcam (AU927AA) (Windows Vista or Windows 7). The webcam microphone does not work with SKYPE 1 On the menu bar, select Call > Audio settings. 2 Make sure the microphone device is set to USB Video Device (Windows XP) or HP Elite AF Webcam (AU927AA) (Windows Vista or Windows 7). 3 Drag the Microphone Volume slider towards High to increase the volume level. 4 Click Save. Retry your call. I have more than one USB Video Device option. Which one should I use? You have more than one video device connected to your PC. Try selecting each option and then attempt to use your webcam. If the webcam works, you found the right option. If the webcam doesn't work, try another option until you find the one associated with your webcam. Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site information. 16 HP Elite Autofocus Webcam User's Guide