HP HD3000S HP PD0800, PD1200 Pocket Media Drives - User's Guide - Page 10
Using Your HP Pocket, Media Drive Software, Troubleshooting - personal media drive drivers
UPC - 882780673526
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Using Your HP Pocket Media Drive Software Once installed, you can use the HP Pocket Media Drive the same way you use the other drives on your computer. You can move or copy files or folders from one drive to another. Because of the capacity of this drive, you can save large media files such as video clips, digital images, and hard disk drive backup files. Transferring files to another computer manually You can transfer your computer profile information, which includes how your computer looks and feels as well as the personal files such as photos, music, or video you have created. To transfer your files manually: 1 Connect the drive to the computer. 2 Select your files and then drag and drop them to the HP Pocket Media Drive in My Computer. 3 Disconnect the drive and then connect it to another computer. 4 Select your files and then drag and drop them to the new computer's hard disk drive. Playing games CD-ROM games typically run faster when they are installed on a hard disk drive than when they run on a CD. You can use your HP Pocket Media Drive to store and play CD-ROM games. Using your HP Pocket Media Drive with an HP Media Center PC Some versions of the HP Media Center PCs have a dedicated drive bay for your HP Pocket Media Drive. For more information, refer to the User's Guide that came with your HP Media Center PC. For information on using your HP Pocket Media Drive with an older version of HP Media Center PC, go to http://www.hp.com/support and enter the model number of your HP Media Center PC or HP Pocket Media Drive. Troubleshooting Microsoft updates Make sure you have the latest Microsoft operating system service packs and other Windows updates installed on your system before you try to troubleshoot a drive problem. These service packs are issued to fix bugs, add drivers, and enhance the security features of your system. See http://support.microsoft.com for details about how to install service packs and Windows updates in your system. Contact Microsoft Customer Service for information about obtaining these system enhancements if you don't have Internet access. Drive does not appear on my computer Try the following solutions in the order listed: 1 Check to see if the drive is on. The power LED on the front of the drive should be lit. 2 Check that the USB cable is securely and properly connected to the drive and the USB connector on the computer. 3 While the computer is turned on, unplug the USB cable. Wait 10 seconds, and then reconnect the USB cable. 4 See if the computer is recognizing the USB port you are using by checking in the Device Manager window. See the documentation that came with your computer for more information. A message appears that states I have a high-speed device connected to a low-speed port (Windows XP) This is normal. Windows XP displays a message that you have connected your USB 2.0 drive to a USB 1.1 port. You will not have the high-speed capabilities that you would have using a USB 2.0 port. 6 HP Pocket Media Drive User's Guide