HP Integrity BL870c HP Insight Manager WBEM Provider Events Reference - Page 21

Error adding entry to PDT. Probable Cause: NVM write error. Recommended Action

Page 21 highlights

Event ID Event Severity 5209 Error 5211 Error 5212 Warning 5214 Warning 5216 Error 5218 Warning 5219 Warning 5237 Warning 5238 Warning 5244 Warning 5245 Warning 5248 Error 5250 Warning Event Description No memory found. Probable Cause: FW found memory, but it could not find a correctly loaded rank. Recommended Action: Before this event is sent, FW will output which ranks it is deallocating and why. Review the preceding events and refer to the users manual to correct the memory loading. WBEM EventID: 321. WBEM ProviderName: FPL_IndicationProvider. Cannot log memory error because PDT is disabled. Probable Cause: FW found memory errors during selftest, but could not deallocate the page because the PDT is disabled. Recommended Action: Re-enable the PDT by clearing NVM. WBEM EventID: 322. WBEM ProviderName: FPL_IndicationProvider. PDT is disabled. Probable Cause: Informational event indicating that FW will not use the PDT this boot. Recommended Action: No action is needed if user does not want to use the PDT, otherwise, clear NVM. WBEM EventID: 323. WBEM ProviderName: FPL_IndicationProvider. Error adding entry to PDT. Probable Cause: NVM write error. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 324. WBEM ProviderName: FPL_IndicationProvider. Cannot add PDT entry-PDT full. Probable Cause: An attempt was made to add an entry to a full PDT. Recommended Action: Run the 'pdt' command from the EFI shell and remove/replace the DIMM that has the most PDT entries. If that doesn't work, contact HP support. WBEM EventID: 1744. WBEM ProviderName: FPL_IndicationProvider. Memory platform data update failure. Probable Cause: Memory FW was unable to save or restore the original error configuration. Recommended Action: If this is seen, update SFW. WBEM EventID: 326. WBEM ProviderName: FPL_IndicationProvider. Can't find memory rank entry. Probable Cause: The rank structure that corresponds to the rankID in the data field could not be found in the Rank table, possibly due to NVM corruption. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 327. WBEM ProviderName: FPL_IndicationProvider. Memory error overflow:. Probable Cause: An error other than a memory error occurred during the memory test. Recommended action: Contact HP support to troubleshoot the problem. WBEM EventID: 329. WBEM ProviderName: FPL_IndicationProvider. Memory forward progress code invalid. Probable Cause: The forward progress bits are invalid. Recommended Action: Upgrade to latest system firmware, or contact HP support to troubleshoot the problem. WBEM EventID: 330. WBEM ProviderName: FPL_IndicationProvider. Memory error status invalid. Probable Cause: Non-memory errors were detected during the memory test that FW doesn't know how to handle. Recommended Action: Update to the latest SFW. Recommended action: Contact HP support to troubleshoot the problem. WBEM EventID: 331. WBEM ProviderName: FPL_IndicationProvider. Memory error summary bits invalid. Probable Cause: The memory test summary word is invalid. Recommended action: Update to the latest SFW. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 332. WBEM ProviderName: FPL_IndicationProvider. Unexpected machine check during memory code. Probable Cause: Incompatible memory controller and memory DIMM. Recommended Action: Update system board with current memory controller. WBEM EventID: 2685. WBEM ProviderName: FPL_IndicationProvider. The DIMM distribution check was bypassed. Probable Cause: Control bit to skip DIMM distribution check is set. Recommended Action: Clear NVM. Recommended action: Update PDC. Recommended action: Contact HP support to troubleshoot the problem. WBEM EventID: 333. WBEM ProviderName: FPL_IndicationProvider. Platform Events 21

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Event Description
Event
Severity
Event ID
No memory found. Probable Cause: FW found memory, but it could not find a
correctly loaded rank. Recommended Action: Before this event is sent, FW will output
which ranks it is deallocating and why. Review the preceding events and refer to the
users manual to correct the memory loading. WBEM EventID: 321. WBEM
ProviderName: FPL_IndicationProvider.
Error
5209
Cannot log memory error because PDT is disabled. Probable Cause: FW found
memory errors during selftest, but could not deallocate the page because the PDT is
disabled. Recommended Action: Re-enable the PDT by clearing NVM. WBEM
EventID: 322. WBEM ProviderName: FPL_IndicationProvider.
Error
5211
PDT is disabled. Probable Cause: Informational event indicating that FW will not
use the PDT this boot. Recommended Action: No action is needed if user does not
want to use the PDT, otherwise, clear NVM. WBEM EventID: 323. WBEM
ProviderName: FPL_IndicationProvider.
Warning
5212
Error adding entry to PDT. Probable Cause: NVM write error. Recommended Action:
Contact HP support personnel to troubleshoot the problem. WBEM EventID: 324.
WBEM ProviderName: FPL_IndicationProvider.
Warning
5214
Cannot add PDT entry-PDT full. Probable Cause: An attempt was made to add an
entry to a full PDT. Recommended Action: Run the 'pdt' command from the EFI shell
and remove/replace the DIMM that has the most PDT entries. If that doesn't work,
contact HP support. WBEM EventID: 1744. WBEM ProviderName:
FPL_IndicationProvider.
Error
5216
Memory platform data update failure. Probable Cause: Memory FW was unable to
save or restore the original error configuration. Recommended Action: If this is seen,
update SFW. WBEM EventID: 326. WBEM ProviderName: FPL_IndicationProvider.
Warning
5218
Can't find memory rank entry. Probable Cause: The rank structure that corresponds
to the rankID in the data field could not be found in the Rank table, possibly due to
NVM corruption. Recommended Action: Contact HP support to troubleshoot the
problem. WBEM EventID: 327. WBEM ProviderName: FPL_IndicationProvider.
Warning
5219
Memory error overflow:. Probable Cause: An error other than a memory error
occurred during the memory test. Recommended action: Contact HP support to
troubleshoot the problem. WBEM EventID: 329. WBEM ProviderName:
FPL_IndicationProvider.
Warning
5237
Memory forward progress code invalid. Probable Cause: The forward progress bits
are invalid. Recommended Action: Upgrade to latest system firmware, or contact
HP support to troubleshoot the problem. WBEM EventID: 330. WBEM ProviderName:
FPL_IndicationProvider.
Warning
5238
Memory error status invalid. Probable Cause: Non-memory errors were detected
during the memory test that FW doesn't know how to handle. Recommended Action:
Update to the latest SFW. Recommended action: Contact HP support to troubleshoot
the problem. WBEM EventID: 331. WBEM ProviderName: FPL_IndicationProvider.
Warning
5244
Memory error summary bits invalid. Probable Cause: The memory test summary
word is invalid. Recommended action: Update to the latest SFW. Recommended
Action: Contact HP support to troubleshoot the problem. WBEM EventID: 332. WBEM
ProviderName: FPL_IndicationProvider.
Warning
5245
Unexpected machine check during memory code. Probable Cause: Incompatible
memory controller and memory DIMM. Recommended Action: Update system board
with current memory controller. WBEM EventID: 2685. WBEM ProviderName:
FPL_IndicationProvider.
Error
5248
The DIMM distribution check was bypassed. Probable Cause: Control bit to skip
DIMM distribution check is set. Recommended Action: Clear NVM. Recommended
action: Update PDC. Recommended action: Contact HP support to troubleshoot the
problem. WBEM EventID: 333. WBEM ProviderName: FPL_IndicationProvider.
Warning
5250
Platform Events
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