HP Integrity rx4640 HP ProLiant Essentials Rapid Deployment Pack-Windows Editi - Page 27

HP Software Technical Support and Update Service HP ProLiant Essentials Rapid Deployment Pack now includes one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for help in resolving software implementation or operations problems. The service also provides access to software updates and reference manuals either in electronic form or on physical media, as they are made available from HP. With this service, HP ProLiant Essentials Rapid Deployment Pack customers benefit from expedited problem resolution and proactive notification and delivery of HP ProLiant Essentials Rapid Deployment Pack software updates. To activate your HP Software Technical Support and Update Service for HP ProLiant Essentials Rapid Deployment Pack, you must register your software purchase through the HP website at http://www.hp.com/go/insightcontrolregistration. Failure to register your service will jeopardize service fulfillment. Your Service Agreement Identifier (SAID) will be delivered to you after registration. After you have received your SAID, you can go to the software update manager (SUM) web page to view your contract and elect electronic delivery (in addition to standard media-based updates). For more information about this service, see http://www.hp.com/services/insight. In addition to the new Software Technical Support and Update Service, HP also offers a number of additional software support services, many of which are provided to our customers at no additional charge. • Warranty-HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Control Management, HP Systems Insight Manager, and ProLiant Essentials products. • Startup technical software support-Phone support is available to help you with basic installation and setup and standard usage questions. This support is provided by the knowledgeable HP Insight Control Management and Systems Insight Manager specialists' team and is available for no additional charge up to 90 days from the date of purchase of your server. For support in the U.S., call 1-800-HP-INVENT (1-800-474-6836). (When prompted, say "Insight Manager, P2P, and SMP.") HP Worldwide support numbers for HP SIM, P2P, and SMP are available at http://www.hp.com/country/us/en/wwcontact.html • Join the discussion (http://forums.itrc.hp.com)-The HP Support Forum is a community-based, user-supported tool for HP customers to participate in discussions amongst the customer community about HP products. For discussions related to Insight Control and ProLiant Essentials software, see the "Management Software and System Tools" area. • Software and Drivers download pages (http://www.hp.com/support)-These pages provide latest software and drivers for your ProLiant products. • Management Security (http://www.hp.com/servers/manage/security)-HP is proactive in its approach to the quality and security of all its management software. Be sure to check this website often for the latest downloadable security updates. • Obtain the latest SmartStart (http://www.hp.com/servers/smartstart)-The SmartStart, Management, and Firmware CDs are now freely available for download following a simple registration from the SmartStart web site. If you wish to receive physical kits with each release, order single release kits from the SmartStart website. To receive proactive notification when SmartStart releases are available, subscribe to Subscriber's Choice at http://www.hp.com/go/subscriberschoice. HP support and contact information 27