HP Integrity rx8620 Windows Integrity Management Agents Reference - Page 48

to troubleshoot the Cell Board and/or PDH Daughtercard SNMP Trap

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Event ID Event Severity Event Description 8137 Error Cell boot has been disabled due to a failure setting the frequency registers. Probable Cause: Invalid data programmed in the Cell's FRU EEPROM or a CPU module's Scratch/FRU EEPROM. Recommended Action: If in manufacturing, program correct data in partition specific field of the Cell or CPU Module's FRU EEPROM. Otherwise, contact HP support personnel to troubleshoot the problem. SNMP Trap: hpevtFrequencyProgramFailed - 8137 in HPIFPTRAP.MIB. 8138 Warning An error has occurred while updating System FW. Probable Cause: Other error indicated by FWUU. Recommended Action: Exit from FWUU, reset the MP using the XD command, then attempt to update Sytem FW. If repeated attempts to update the System FW fail, contact HP support personnel to troubleshoot the problem. SNMP Trap: hpevtSysFwFlashUpdateError - 8138 in HPIFPTRAP.MIB. 8139 Warning The PDHC firmware was reset for some unknown reason. Probable Cause: A PDHC watchdog timer timeout has occurred because the PDHC was stuck in some unknown state. Recommended Action: Upgrade PDHC firmware to the latest revision. If the error continues, contact HP support personnel to troubleshoot the PDH Daughtercard and/or Cell Board. SNMP Trap: hpevtPdhcUnexpectedReset - 8139 in HPIFPTRAP.MIB. 8140 Error Cell boot has been disabled because setup of a CPU thermal sensor failed. Probable Cause: A hardware fault exists in the communication path to a CPU module's thermal sensor, or in the thermal sensor itself. Recommended Action: Contact HP support personnel to troubleshoot the Cell Board, the PDH Daughtercard, and/or the offending CPU module. SNMP Trap: hpevtCpuTmpSensorSetupFail - 8140 in HPIFPTRAP.MIB. 8141 Error A CPU module has reported overtemp, so will be powered off in 1 minute. Probable Cause: Excessive heat in the data center has caused the CPU module to heat up beyond the programmed temperature threshold. Recommended Action: Resolve the environmental problem, shut down the partition, then PE the Cell off, then on again. SNMP Trap: hpevtCpuModuleThermalert - 8141 in HPIFPTRAP.MIB. 8143 Warning An error occurred while updating the PDHC firmware. Probable Cause: Other error indicated by Firmware Update. Recommended Action: Exit from Firmware Update, reset the MP using the XD command, then attempt to update PDHC firmware again. If repeated attempts to update the PDHC firmware fail, contact HP support personnel to troubleshoot the problem SNMP Trap: hpevtPdhcFlashUpdateError - 8143 in HPIFPTRAP.MIB. 8147 Error Boot is disabled because the cell type does not match the System FW ROM type. Probable Cause: The cell's installed CPU modules do not all have the same type, frequency and partition compatibility, so the Cell type cannot be accurately determined. Recommended Action: Contact HP support personnel to troubleshoot the mismatched CPU module SNMP Trap: hpevtCellTypMismatchWSysfw - 8147 in HPIFPTRAP.MIB. 8149 Warning The PDHC has waited an abnormally long time for PDH bus access. Probable Cause: A hardware fault is preventing the PDH arbiter from granting the PDHC control of the bus. Recommended Action: Contact HP support personnel to troubleshoot the cell board and/or PDH daughtercard. SNMP Trap: hpevtPdhcPdhArbiterTimeout 8149 in HPIFPTRAP.MIB. 8151 Warning The PDHC has waited an abnormally long time to obtain the PDH semaphore. Probable Cause: A hardware fault is preventing the PDH bus semaphore from being taken/released as expected. Recommended Action: Contact HP support personnel to troubleshoot the Cell Board and/or PDH Daughtercard SNMP Trap: hpevtPdhcGetSm4Timeout - 8151 in HPIFPTRAP.MIB. 8153 Warning An error occurred while transmitting an IPMI message in the BMC2HOST direction. Probable Cause: A hardware fault is preventing the BMC2HOST queue from working. Recommended Action: Contact HP support personnel to troubleshoot the PDH Daughtercard. SNMP Trap: hpevtIpmiBmc2hostMsgFailure - 8153 in HPIFPTRAP.MIB. 48 Management Agents Event Tables

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Event Description
Event Severity
Event ID
Cell boot has been disabled due to a failure setting the frequency registers. Probable
Cause: Invalid data programmed in the Cell's FRU EEPROM or a CPU module's
Scratch/FRU EEPROM. Recommended Action: If in manufacturing, program correct
data in partition specific field of the Cell or CPU Module's FRU EEPROM. Otherwise,
contact HP support personnel to troubleshoot the problem. SNMP Trap:
hpevtFrequencyProgramFailed - 8137 in HPIFPTRAP.MIB.
Error
8137
An error has occurred while updating System FW. Probable Cause: Other error
indicated by FWUU. Recommended Action: Exit from FWUU, reset the MP using
the XD command, then attempt to update Sytem FW. If repeated attempts to update
the System FW fail, contact HP support personnel to troubleshoot the problem. SNMP
Trap: hpevtSysFwFlashUpdateError - 8138 in HPIFPTRAP.MIB.
Warning
8138
The PDHC firmware was reset for some unknown reason. Probable Cause: A PDHC
watchdog timer timeout has occurred because the PDHC was stuck in some unknown
state. Recommended Action: Upgrade PDHC firmware to the latest revision. If the
error continues, contact HP support personnel to troubleshoot the PDH Daughtercard
and/or Cell Board. SNMP Trap: hpevtPdhcUnexpectedReset - 8139 in
HPIFPTRAP.MIB.
Warning
8139
Cell boot has been disabled because setup of a CPU thermal sensor failed. Probable
Cause: A hardware fault exists in the communication path to a CPU module's thermal
sensor, or in the thermal sensor itself. Recommended Action: Contact HP support
personnel to troubleshoot the Cell Board, the PDH Daughtercard, and/or the offending
CPU module. SNMP Trap: hpevtCpuTmpSensorSetupFail - 8140 in HPIFPTRAP.MIB.
Error
8140
A CPU module has reported overtemp, so will be powered off in 1 minute. Probable
Cause: Excessive heat in the data center has caused the CPU module to heat up
beyond the programmed temperature threshold. Recommended Action: Resolve the
environmental problem, shut down the partition, then PE the Cell off, then on again.
SNMP Trap: hpevtCpuModuleThermalert - 8141 in HPIFPTRAP.MIB.
Error
8141
An error occurred while updating the PDHC firmware. Probable Cause: Other error
indicated by Firmware Update. Recommended Action: Exit from Firmware Update,
reset the MP using the XD command, then attempt to update PDHC firmware again.
If repeated attempts to update the PDHC firmware fail, contact HP support personnel
to troubleshoot the problem SNMP Trap: hpevtPdhcFlashUpdateError - 8143 in
HPIFPTRAP.MIB.
Warning
8143
Boot is disabled because the cell type does not match the System FW ROM type.
Probable Cause: The cell's installed CPU modules do not all have the same type,
frequency and partition compatibility, so the Cell type cannot be accurately
determined. Recommended Action: Contact HP support personnel to troubleshoot
the mismatched CPU module SNMP Trap: hpevtCellTypMismatchWSysfw - 8147
in HPIFPTRAP.MIB.
Error
8147
The PDHC has waited an abnormally long time for PDH bus access. Probable Cause:
A hardware fault is preventing the PDH arbiter from granting the PDHC control of
the bus. Recommended Action: Contact HP support personnel to troubleshoot the
cell board and/or PDH daughtercard. SNMP Trap: hpevtPdhcPdhArbiterTimeout -
8149 in HPIFPTRAP.MIB.
Warning
8149
The PDHC has waited an abnormally long time to obtain the PDH semaphore.
Probable Cause: A hardware fault is preventing the PDH bus semaphore from being
taken/released as expected. Recommended Action: Contact HP support personnel
to troubleshoot the Cell Board and/or PDH Daughtercard SNMP Trap:
hpevtPdhcGetSm4Timeout - 8151 in HPIFPTRAP.MIB.
Warning
8151
An error occurred while transmitting an IPMI message in the BMC2HOST direction.
Probable Cause: A hardware fault is preventing the BMC2HOST queue from working.
Recommended Action: Contact HP support personnel to troubleshoot the PDH
Daughtercard. SNMP Trap: hpevtIpmiBmc2hostMsgFailure - 8153 in
HPIFPTRAP.MIB.
Warning
8153
48
Management Agents Event Tables