HP Jet Fusion 300 Limited Warranty - Page 10

Australia Your rights as an Australian consumer are different to those stated in the document above. You should disregard any limitations or exclusions in the above document and refer to the information below: ● When you buy goods from HP as a consumer, the goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. ● This means that there is no defined warranty period for HP goods supplied to Australian consumers. ● Instead, goods should, for example, be fit for the purposes for which they are commonly supplied for such a period as a reasonable consumer fully acquainted with the state and condition of the goods would expect. ● You should contact HP if you are concerned that one of HP's products fails to satisfy any of the consumer guarantees. HP will discuss with you the specific nature and circumstances of that good and whether the particular fault/issue falls within the scope of the statutory guarantees. Nothing in the HP Limited Warranty excludes, restricts, or modifies any condition, warranty, guarantee, right, or remedy you may have at law (including a consumer guarantee under the Australian Consumer Law), which cannot be lawfully excluded or limited. If you think that you are entitled to a remedy under the consumer guarantees or any remedy under this HP Limited Warranty Statement, contact HP at the following address: HP PPS Australia Pty Ltd ABN 16 603 480 628 Rhodes Corporate Park Building F, Level 5 1 Homebush Bay Drive Rhodes NSW 2138 To initiate a support request, go to http://www.hp.com.au and select the "Customer Service" option for the most current list of phone support numbers. For further information on consumer rights, visit http://www.consumerlaw.gov.au and http://www.accc.gov.au/ consumerguarantees New Zealand In New Zealand, the hardware and software come with guarantees that cannot be excluded, restricted, or modified under the Consumer Guarantees Act 1993. The guarantees under the Consumer Guarantees Act 1993 provide a right whereby, if goods you have acquired fail before a reasonable period, you may require them to be fixed. If HP does not fix them within a reasonable time, you may reject the goods and request a refund or replacement, or have them fixed by a third party and HP will reimburse the reasonable cost of them being fixed. If the goods are subject to a failure of a substantial character or cannot be fixed, you can choose your remedy and you are entitled to a replacement, refund, or reduction in price if you choose to keep the goods. You are also entitled to compensation for any other reasonably foreseeable loss or damage. The benefit of these guarantees will only be available to you if you are purchasing goods for personal, domestic, or household use or consumption. Where you are, or hold out you are, acquiring goods for business purposes, you agree that the guarantees under the Consumer Guarantees Act 1993 do not apply and that, given the nature and value of this transaction, this is fair and reasonable. 6 Chapter 2 HP Limited Warranty statement ENWW