HP Jet Fusion 300 Cloud Connection Security - Page 7

Technical white paper | HP Jet Fusion 3D Cloud Connection Security SmartStream 3D Command Center software, and to keep it up to date. Printers and supporting devices run on dedicated hardware and firmware that is not affected by typical personal computer vulnerabilities. Full security audits and vulnerability scans are performed on all HP device firmware before release, and firmware update files are digitally signed by HP and verified by the HP device before installation. 4.3 Keeping your data secure Non-anonymous Device Data is never shared with unauthorized third parties without the customer's consent. The HP Cloud stores the Device Data in HP authorized data centers which meet strict HP security standards, and the system is periodically audited to help ensure the highest level of data security. Settings selected by a customer in the HP 3D printing solution to improve quality or performance will not be shared directly with any other customers. 4.4 What Device Data is collected? In sum, Device Data includes the following. For a complete list of Device Data gathered, see Appendix A: • Device configuration information, such as printer model and firmware version • Device operational status information, such as status of consumables or alerts • Device lifetime usage information, such as the quantity of agents and materials used • Job metadata, such as print quality settings, materials and agents used • Device activity logs generated by embedded firmware 4.5 What Device Data is NOT collected? • Job contents are not gathered, and consequently jobs cannot be replicated based on the Device Data obtained • Part geometries, or computer and names are not gathered • Data not related with the HP 3D printing solution will not be accessed or collected by HP 4.6 How is Device Data transferred, stored, and used? The HP SmartStream 3D Command Center software transmits Device Data to HP Cloud servers using HTTPS. The identity of the servers is verified, and the communication between the HP SmartStream 3D Command Center software and the HP Cloud servers is encrypted using the Advanced Encryption Standard (AES) algorithm in Cipher Block Chaining (CBC) mode, to ensure that the Device Data cannot be viewed or modified by any third party. If the customer network is protected by a firewall, it must be configured to allow outbound HTTPS traffic, typically by opening outgoing TCP port 443.4 Data connections to the cloud are always initiated by the HP SmartStream 3D Command Center from within the customer network, so no incoming network ports need to be opened. Network traffic generated by the HP SmartStream 3D Command Center is light. The amount of bandwidth used is typically less than 0.5% of the total bandwidth provided by a 5 Mb/sec connection. 4.7 How to ensure that the system is correctly connected In order to ensure your system is correctly connected and uploading data to the HP Cloud, follow these guidelines: • Make sure that the computer where the Command Center Server is installed is always on and connected to the HP Cloud • Use hostnames or static IP addresses in your devices and Command Center Server PC to prevent disconnections if the assigned IP address changes 7