HP Jet Fusion 500 Limited Warranty - Page 7

Hardware on which the HP serial number has been removed or defaced or for which you cannot

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d. Improper site preparation or maintenance, as defined in the product documentation or as directed by HP e. Unauthorized modification or misuse, including but not limited to the insertion/connection of electric/ electronics systems/components/boards not provided or supported by HP and/or additional cables other than the ones originally present in the system, as specified in the site preparation guide. f. Loss or interruption of electric power, or long time power-off without following the proper preparation as described in the product documentation g. Damage caused by accident, abuse, or misuse, including damage resulting from the use of nonapproved consumables (including but not limited to non-HP Branded Consumables and/or nonHP Certified Materials), or other third party non-approved products h. Contamination of the consumables (fusing agents, detailing agents, materials, printheads, user maintenance kits, and printhead cleaning modules) due to improper handling or storage of the consumables i. Failure to comply with the product usage requirements j. Failure to comply with any applicable user guide, site preparation guide, or the site preparation and installation requirements 5. The customer acknowledges that any HP-unauthorized deinstallation and/or location move of product may cause permanent damage, and agrees that any product that the customer chooses to re-locate after installation at the final installation location will not be covered under the HP Limited Warranty and will be charged to the customer at the then prevailing service rates. 6. HP's Limited Warranty also does not cover: a. Cosmetic damage, including but not limited to scratches or fingerprints b. Routine printer maintenance operations in the HP Printer, such as cleaning and preventive maintenance services (including parts contained in any preventive maintenance kit and HP service engineer visits) c. Hardware on which the HP serial number has been removed or defaced or for which you cannot provide proof of purchase and payment d. Taxes, tariffs, and duties associated with the importing or exporting of warranty and non-warranty parts 7. HP's Limited Warranty is void in the event that the printer is attached to an aftermarket apparatus or system that modifies the printer's functionality, such as a continuous agent system. 8. If HP or an HP authorized service provider receives, during the applicable warranty period, notice of a defect in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or replace the product which proves to be defective. 9. Customer self-repair warranty service. HP products are designed with many Customer Self-Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If, during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: a. Parts for which customer self-repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. b. Parts for which customer self-repair is optional. These parts are also designed for Customer Self-Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. ENWW A. Extent of HP Limited Warranty 3

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d.
Improper site preparation or maintenance, as defined in the product documentation or as directed by
HP
e.
Unauthorized modification or misuse, including but not limited to the insertion/connection of electric/
electronics systems/components/boards not provided or supported by HP and/or additional cables
other than the ones originally present in the system, as specified in the site preparation guide.
f.
Loss or interruption of electric power, or long time power-off without following the proper preparation
as described in the product documentation
g.
Damage caused by accident, abuse, or misuse, including damage resulting from the use of non-
approved consumables (including but not limited to non-HP Branded Consumables and/or non-
HP Certified Materials), or other third party non-approved products
h.
Contamination of the consumables (fusing agents, detailing agents, materials, printheads, user
maintenance kits, and printhead cleaning modules) due to improper handling or storage of the
consumables
i.
Failure to comply with the product usage requirements
j.
Failure to comply with any applicable user guide, site preparation guide, or the site preparation and
installation requirements
5.
The customer acknowledges that any HP-unauthorized deinstallation and/or location move of product may
cause permanent damage, and agrees that any product that the customer chooses to re-locate after
installation at the final installation location will not be covered under the HP Limited Warranty and will be
charged to the customer at the then prevailing service rates.
6.
HP’s Limited Warranty also does not cover:
a.
Cosmetic damage, including but not limited to scratches or fingerprints
b.
Routine printer maintenance operations in the HP Printer, such as cleaning and preventive
maintenance services (including parts contained in any preventive maintenance kit and HP service
engineer visits)
c.
Hardware on which the HP serial number has been removed or defaced or for which you cannot
provide proof of purchase and payment
d.
Taxes, tariffs, and duties associated with the importing or exporting of warranty and non-warranty
parts
7.
HP’s Limited Warranty is void in the event that the printer is attached to an aftermarket apparatus or
system that modifies the printer’s functionality, such as a continuous agent system.
8.
If HP or an HP authorized service provider receives, during the applicable warranty period, notice of a defect
in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or replace the
product which proves to be defective.
9.
Customer self-repair warranty service. HP products are designed with many Customer Self-Repair (CSR)
parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If,
during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP
will ship that part directly to you for replacement. There are two categories of CSR parts:
a.
Parts for which customer self-repair is mandatory. If you request HP to replace these parts, you will
be charged for the travel and labor costs of this service.
b.
Parts for which customer self-repair is optional.
These parts are also designed for Customer Self-Repair. If, however, you require that HP replace them for
you, this may be done at no additional charge under the type of warranty service designated for your
product.
ENWW
A. Extent of HP Limited Warranty
3