HP KR922UT Multimedia - Windows Vista - Page 38

Obtaining the latest Windows device drivers, Security & Updates

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To use the HP Web site: 1. Open your Internet browser, go to http://www.hp.com, and then select Customer Service > Software & Driver downloads. 2. On the Software & Driver downloads page, select the task, type your computer model number in the Search box, and then press Enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Question or keywords box, press enter, and follow the on-screen instructions. 3. Click your specific product from the models listed. 4. Click the Windows Vista® operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver without downloading the file. - or - Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. 7. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. To use Microsoft Update: 1. Open your Internet browser and go to http://www.microsoft.com. 2. Click Security & Updates. 3. Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware. 4. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click Continue. 5. Click Change settings and select a time for Microsoft Update to check for updates to the Windows operating system and other Microsoft products. 6. If prompted to do so, restart your computer. 32 Chapter 7 Troubleshooting

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To use the HP Web site:
1.
Open your Internet browser, go to
, and then select
Customer Service
>
Software & Driver downloads
.
2.
On the
Software & Driver downloads
page, select the task, type your computer model number
in the
Search
box, and then press
Enter
.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the
Question or keywords
box, press
enter
, and follow the on-screen instructions.
3.
Click your specific product from the models listed.
4.
Click the Windows Vista® operating system.
5.
When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.
Click
Install now
to install the updated driver without downloading the file.
– or –
Click
Download only
to save the file to your computer. When prompted, click
Save
and then select
a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the
file to install.
7.
If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for the Windows operating system and other
Microsoft products.
To use Microsoft Update:
1.
Open your Internet browser and go to
.
2.
Click
Security & Updates
.
3.
Click
Microsoft Update
to get the latest updates for your computer operating system, programs,
and hardware.
4.
Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control,
click
Continue
.
5.
Click
Change settings
and select a time for Microsoft Update to check for updates to the Windows
operating system and other Microsoft products.
6.
If prompted to do so, restart your computer.
32
Chapter 7
Troubleshooting