HP KS159UT HP 500 Notebook PC & HP 510 Notebook PC - Getting Started Guide - Page 4
Troubleshooting, A Connect to the Internet from your home, B Backup and recovery
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Contents Installing additional hardware and software 3-6 Identifying and installing hardware 3-6 Locating and installing software 3-6 Updating the software installed on the computer 3-7 Finding the user guides 3-8 Turning off the computer correctly 3-8 4 Troubleshooting Troubleshooting resources 4-1 Quick troubleshooting 4-2 The computer is unable to start up 4-2 The computer screen is blank 4-3 Software is functioning abnormally 4-4 The computer is turned on but not responding . . . . . 4-4 The computer is unusually warm 4-5 An external device is not working 4-6 The home wireless network connection is not working 4-6 Help and Support Center 4-7 Contacting Customer Care 4-8 A Connect to the Internet from your home Choosing an ISP A-1 Using the New Connection Wizard A-2 Choosing the type of Internet connection A-2 B Backup and recovery Safeguarding your data B-1 Backing up the system B-1 Backing up specific files or folders B-2 Backing up the entire hard drive B-3 Backing up modifications made to the system . . . . . B-4 Scheduling backups B-5 iv Getting Started