HP KT315AA HP Pocket Media Drive - User Guide - Page 9

Using Your HP Pocket, Media Drive, Troubleshooting

Page 9 highlights

Using Your HP Pocket Media Drive Once installed, you can use the HP Pocket Media Drive the same way you use the other drives on your computer. You can move or copy files or folders from one drive to another. Because of the capacity of this drive, you can save large media files such as video clips, digital images, and hard disk drive backup files. About HP SureStore Backup Software • No software installation required. HP SureStore runs directly from your HP Pocket Media Drive. • Easily back up all of your digital music, photo, video, recorded TV, gaming, or other data files. • Easily restore any or all of your backed up files. • Automatically backs up changes whenever the computer is idle for 5 minutes. • Can be used to back up multiple computers. Transferring files to another computer manually You can transfer your computer profile information, which includes how your computer looks and feels as well as the personal files such as photos, music, or video you have created. To transfer your files manually: 1 Connect the drive to the computer. 2 Select your files and then drag and drop them to the HP Pocket Media Drive in the Computer window. 3 Disconnect the drive and then connect it to another computer. 4 Select your files and then drag and drop them to the new computer's hard disk drive. Playing games CD-ROM games typically run faster when they are installed on a hard disk drive than when they run on a CD. You can use your HP Pocket Media Drive to store and play CD-ROM games. Using Your HP Pocket Media Drive with an HP Computer and Pocket Media Drive Bay Some HP computers have a dedicated drive bay for your HP Pocket Media Drive. For more information, refer to the documentation that came with your computer. For information on using your HP Pocket Media Drive with an older version of HP Media Center PC, go to http://www.hp.com/support and enter the model number of your computer or HP Pocket Media Drive. Troubleshooting Microsoft updates Make sure you have the latest Microsoft operating system service packs and other Windows updates installed on your system before you try to troubleshoot a drive problem. These service packs are issued to fix bugs, add drivers, and enhance the security features of your system. See http://support.microsoft.com for details about how to install service packs and Windows updates in your system. Contact Microsoft Customer Service for information about obtaining these system enhancements if you don't have Internet access. Drive does not appear on my computer Try the following solutions in the order listed: 1 Check to see if the drive is on. The power LED on the front of the drive should be lit. 2 Check that the USB cable is securely and properly connected to the drive and the USB connector on the computer. 3 While the computer is turned on, unplug the USB cable. Wait 10 seconds, and then reconnect the USB cable. 4 See if the computer is recognizing the USB port you are using by checking in the Device Manager window. See the documentation that came with your computer for more information. 6 HP Pocket Media Drive User's Guide

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Using Your HP Pocket
Media Drive
Once installed, you can use the HP Pocket Media
Drive the same way you use the other drives on
your computer. You can move or copy files or
folders from one drive to another. Because of the
capacity of this drive, you can save large media
files such as video clips, digital images, and hard
disk drive backup files.
About HP SureStore Backup
Software
No software installation required. HP SureStore
runs directly from your HP Pocket Media Drive.
Easily back up all of your digital music, photo,
video, recorded TV, gaming, or other data files.
Easily restore any or all of your backed up files.
Automatically backs up changes whenever the
computer is idle for 5 minutes.
Can be used to back up multiple computers.
Transferring files to another
computer manually
You can transfer your computer profile information,
which includes how your computer looks and feels
as well as the personal files such as photos, music,
or video you have created.
To transfer your files manually:
1
Connect the drive to the computer.
2
Select your files and then drag and drop them to
the HP Pocket Media Drive in the Computer
window.
3
Disconnect the drive and then connect it to
another computer.
4
Select your files and then drag and drop them to
the new computer’s hard disk drive.
Playing games
CD-ROM games typically run faster when they are
installed on a hard disk drive than when they run
on a CD. You can use your HP Pocket Media Drive
to store and play CD-ROM games.
Using Your HP Pocket Media Drive
with an HP Computer and Pocket
Media Drive Bay
Some HP computers have a dedicated drive bay for
your HP Pocket Media Drive. For more information,
refer to the documentation that came with your
computer. For information on using your HP Pocket
Media Drive with an older version of HP Media Center
PC, go to
and enter
the model number of your computer or HP Pocket
Media Drive.
Troubleshooting
Microsoft updates
Make sure you have the latest Microsoft operating
system service packs and other Windows updates
installed on your system before you try to troubleshoot a
drive problem. These service packs are issued to fix
bugs, add drivers, and enhance the security features of
your system. See
for
details about how to install service packs and Windows
updates in your system. Contact Microsoft Customer
Service for information about obtaining these system
enhancements if you don’t have Internet access.
Drive does not appear on my
computer
Try the following solutions in the order listed:
1
Check to see if the drive is on. The power LED on the
front of the drive should be lit.
2
Check that the USB cable is securely and properly
connected to the drive and the USB connector on the
computer.
3
While the computer is turned on, unplug the USB
cable. Wait 10 seconds, and then reconnect the USB
cable.
4
See if the computer is recognizing the USB port you
are using by checking in the Device Manager
window. See the documentation that came with your
computer for more information.
6
HP Pocket Media Drive User’s Guide