HP L1925 L1925 Flat Panel Monitor - User's Guide - Enhanced for accessibilty - Page 29

Using the Worldwide Web, Preparing to call Technical Support - problems

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Troubleshooting Using the Worldwide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com/go/support Preparing to call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ■ The monitor ■ Monitor model number ■ Serial number for the monitor ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Hardware and software you are using User's Guide A-3

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Troubleshooting
User’s Guide
A–3
Using the Worldwide Web
Before contacting customer services, refer to the support Web site
at:
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Hardware and software you are using