HP LH4r HP Netserver LP 2000r Datasheet - Page 5

features (continued) service and support (continued) hp supportpack options Support can be delivered either by your local service-authorized reseller or by Hewlett-Packard. For more information, visit our Web site at http://www.hp.com/go/netserver 5-Year 24x7 6-Hour Onsite Hardware Call-to-Repair 5-Year 24x7 4-Hour Onsite Response 5-Year 4-Hour Onsite Response (regular business hours)1 5-Year Next Business Day Onsite Response 3-Year 24x7 6-Hour Onsite Hardware Call-to-Repair 3-Year 24x7 4-Hour Onsite Response 3-Year 4-Hour Onsite Response (regular business hours)1 HP Netserver Solution Installation and Configuration (L Series) Racking of HP Netserver Solution HP Netserver Cluster Solution Installation/Network Configuration Racking of HP Netserver Cluster Solution HP Personalized System Support for PC Servers: Proactive Management, 1 year Standard Recovery, 1 year Standard Recovery Applications Add on, 1 year Proactive support, 1 year HP Critical Systems Support for Windows Servers: NT Solution, 1 year Reactive Bundle, 1 year (second server) Priority Recovery NT, 1 year (cluster server) Priority Recovery NT, 1 year Priority Management NT, 1 year Operations Checkup NT, 1 engagement Critical Systems Support NT and SAP R/3 Microsoft Cluster Server Migration, 1 cluster Change Management Planning for NT, 1 year Additional Patch Management Reviews Performance Optimization for NT, 1 year Expert Technical Advice for NT, 1 topic Account Support Engineer Services for NT, 1 day 1 Provides HP's best response time service during regular business hours, Monday through Friday, except HP holidays product no. H2824E/VV H2823E/VV H2822E/VV H2838E/VV H1820A/E/VV H5514A/E/VV H5519A/E/VV H5751A H5756A H5757A H3368A H2219AA/E H2217AA/E H2216AA/E H2218AA/E H1931E H1932E H1933E H1934E H1941E H1950E H3035E H1945E H1943E H1944E H1946E H1947E H1948E 5