HP LH4r HP Netserver LXr 8500 Datasheet - Page 4

features (continued) security and safety system security service and support warranty hp instant support hardware support software support 1 Available in North America only • Startup password • HP Toptools Remote Control Card encrypted password • Keyboard lock button with optional screen blank • Enable or disable serial port, flexible disk drives, and write operations to flexible disk drives • 3-year, next-business day, onsite limited warranty from HP or authorized resellers (standard business hours) worldwide • Pre-failure warranty/notification • Free telephone support for basic setup, installation, and troubleshooting for the life of the product Fast, Web-based support that automates and speeds resolution of most computing problems. Available at no charge, HP Instant Support is: • Automated-Web-based problem identification, diagnosis, and resolution • Personalized-Ability to select your preferred support experience • Relevant-Seamless transmission of hardware information and case history to HP support specialists at any time • Reliable-It's there when you need it, 24 hours a day For more information, visit the HP Instant Support Web site at: http://www.hp.com/go/instantsupport • 3-year, Hardware Call-to-Repair Commitment within 6 hours (24 hours/day, 7 days/week) • 3-year, onsite within 4-hour response (24 hours/day, 7 days/week) • 3-year, onsite within 4-hour response (standard business hours) • Onsite installation and network configuration H1822A H5515A H5516A H5751A HP Critical System Support for Windows NT (includes HP High Availability Observatory) • Priority Recovery for Windows NT, 1 Year • Priority Recovery Add-on for BackOffice, 1 Year • Proactive Prevention for Windows NT, 1 Year • Managed Change for Windows NT, 1 Year • Performance Optimization for Windows NT, 1 Server • Remote Support Business Builder • ASE Services for Windows NT, 1 Day • Operations Checkup for Windows NT, 1 Engagement • CSS for Windows NT Bundle, 1 Year (includes Hardware Call-toRepair and Priority Recovery for one server, Proactive Prevention, Managed Change, Performance Optimization, Expert Technical Advice, and Operations Checkup • CSS for Windows NT Reactive Bundle (includes Hardware Call-toRepair and Priority Recovery for one server) H1934BA H1936BA H1941BA H1943BA H1946BA H1947BA H1948BA H1950BA H1931BA H1932BA HP Personalized System Support1 • Standard Recovery, 1 Year • Standard Recovery, Applications Add-on, 1 Year • Proactive Management, 1 Year • Proactive Support, 1 Year H2217AA H2216AA H2219AA H2218AA 4