HP LaserJet 4200 HP LaserJet 4200 and 4300 series printer - User Guide - Page 133
Determining printer problems, Troubleshooting flowchart - blank pages
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Determining printer problems Troubleshooting flowchart If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP authorized service or support provider. (See "Contacting HP" on page 144.) Note Macintosh users: For more troubleshooting information, see "Troubleshooting flowchart for Macintosh users" on page 136. 1 Does the control panel display read READY? YES Go to step 2. NO The display is blank, The display is blank, but The display is in the and the printer fan is the printer fan is on. wrong language. off. The display shows A message other than garbled or unfamiliar READY appears on the characters. printer control panel display. Check the power Press a printer control Turn the printer Make sure that the Go to cord connections panel button to see if power off. Hold down desired language "Understanding and the power the printer responds. SELECT ( ) while is selected at the printer messages" switch. Plug the printer Turn the printer power off, and then turn the into a different printer power on. outlet. Check that the power supplied to the printer is steady, and meets printer specifications. (See "Electrical specifications" on turning the printer power on until all three lights stay on. Then, press SELECT ( ). Press UP ARROW ( ) or DOWN ARROW ( ) to scroll through the available languages. Press SELECT ( ) to save the desired language as the new default. printer control panel. Turn the printer power off, and then turn the printer power on. on page 109. page 194.) ENWW Determining printer problems 131