HP LaserJet 8100 HP LaserJet 8100, 8100 N, 8100 DN Printers - User Guide - Page 257
Problem Solving, Correcting Output Quality Problems, Problems with the Optional Duplex Printing Accessory
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Chapter 5 Problem Solving 257 Problems with the Optional Duplex Printing Accessory Situation Printer does not recognize the duplexer. Job did not duplex. Duplexer jams. Solution z Turn the printer off. Remove and re-install the unit. Turn the printer on. z Make sure that the duplexer has been configured in the printer driver. z Print a configuration page to check that the unit is present. z Check that the duplexer is installed. z Make sure the duplexer has been configured in the printer driver. z Make sure that the software is not overriding the printer driver setting. z Make sure that you are using the supported paper weights (page 330). Correcting Output Quality Problems
Chapter 5
Problem Solving
257
Correcting Output Quality Problems
Problems with the Optional Duplex Printing Accessory
Situation
Solution
Printer does not
recognize the duplexer.
z
Turn the printer off. Remove and re-install the unit. Turn the
printer on.
z
Make sure that the duplexer has been configured in the
printer driver.
z
Print a configuration page to check that the unit is present.
Job did not duplex.
z
Check that the duplexer is installed.
z
Make sure the duplexer has been configured in the printer
driver.
z
Make sure that the software is not overriding the printer
driver setting.
Duplexer jams.
z
Make sure that you are using the supported paper weights
(page
330
).