HP LaserJet 9000 Hp Multifunction Finisher - User Guide - Page 37

Common device problems, Situation, Possible Reason, You are experiencing - printer repair

Get HP LaserJet 9000 PDF manuals and user guides View all HP LaserJet 9000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 37 highlights

Common device problems Situation Possible Reason The job went to a different z The paper does not meet the specifications for the output bin. output location than (See "Specifications" on page 47, or go to http://www.hp.com/ expected. cposupport/.) z Make sure that the correct output bin is selected in the printer driver. For more information about changing printer driver settings, see your printer user guide. The print media jams. z Make sure that you are using the supported media weights and sizes. (See "Supported media types" on page 53.) Note Using paper outside HP specifications might cause problems that require repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. (See "Supported media types" on page 53.) z Check the cables and connectors between the printer and the device. z Repeated jams that occur when print media travels between the printer and the device might mean that the printer and device are set up on an uneven floor. Level the device. See the device installation guide for instructions about leveling the device. You are experiencing general repeated stapler jam problems. z Check to see that the job to be stapled is less than 50 sheets thick. z The stapler might have some trapped staple wires obstructing the cartridge. Remove loose staples and paper dust from the inside of the stapler. (See "To clear a staple jam from the device" on page 42.) ENWW Resolving common problems 37

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
ENWW
Resolving common problems
37
The job went to a different
output location than
expected.
z
The paper does not meet the specifications for the output bin.
(
See "Specifications" on page 47
cposupport/.)
z
Make sure that the correct output bin is selected in the printer
driver. For more information about changing printer driver
settings, see your printer user guide.
The print media jams.
z
Make sure that you are using the supported media weights
and sizes. (
See “Supported media types” on page 53.
)
Note
Using paper outside HP specifications might cause problems that
require repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements. (
See “Supported media types”
on page 53.
)
z
Check the cables and connectors between the printer and the
device.
z
Repeated jams that occur when print media travels between
the printer and the device might mean that the printer and
device are set up on an uneven floor. Level the device. See
the device installation guide for instructions about leveling the
device.
You are experiencing
general repeated stapler
jam problems.
z
Check to see that the job to be stapled is less than 50 sheets
thick.
z
The stapler might have some trapped staple wires obstructing
the cartridge. Remove loose staples and paper dust from the
inside of the stapler. (
See “To clear a staple jam from the
device” on page 42.
)
Common device problems
Situation
Possible Reason