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HP LaserJet Enterprise M607 User Guide - Page 52

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Order supplies, accessories, and parts Ordering Order supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies. Supplies and accessories Item Description Cartridge number Supplies HP 37Y Extra High Yield Black Extra high-capacity replacement toner cartridge 37Y Original LaserJet Toner Cartridge HP 37X High Yield Black High-capacity replacement toner cartridge 37X Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory DIMM Kit Memory upgrade kit Not applicable HP LaserJet 550-sheet Paper Optional input tray Tray Not applicable HP 2,100-sheet HCI feeder with stand Optional high-capacity input feeder and stand Not applicable HP LaserJet Envelope Feeder Optional envelope feeder input tray Not applicable HP Stapling Mailbox Stapling mailbox accessory Not applicable HP Internal USB Ports Optional USB ports for connecting third-party devices Not applicable HP Secure High Performance Replacement hard drive Hard Disk Drive Not applicable HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable HP Jetdirect 3000w NFC/ Wireless Accessory Wireless accessory for "touch" printing from mobile Not applicable devices HP Trusted Platform Module Automatic encryption accessory Accessory Not applicable Part number CF237Y CF237X CF237A C5967A G6W84A L0H17A L0H18A L0H21A L0H20A B5L28A B5L29A J8031A J8030A F5S62A 42 Chapter 3 Supplies, accessories, and parts ENWW

Section	Page
Printer overview	11
Printer views	12
Printer front view	12
Printer back view	13
Interface ports	14
Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models)	15
Control-panel view (touchscreen control panel, M608x, M609x models)	17
How to use the touchscreen control panel	19
Printer specifications	20
Technical specifications	20
Supported operating systems	21
Mobile printing solutions	23
Printer dimensions	24
Power consumption, electrical specifications, and acoustic emissions	26
Operating environment range	26
Printer hardware setup and software installation	27
Paper trays	29
Introduction	30
Load paper to Tray 1 (multipurpose tray)	31
Tray 1 paper orientation	32
Use alternative letterhead mode	36
Enable Alternative Letterhead Mode by using the printer control-panel menus	36
Load paper to Tray 2	37
Introduction	37
Tray 2 and the 550-sheet trays paper orientation	39
Use alternative letterhead mode	42
Enable Alternative Letterhead Mode by using the printer control-panel menus	42
Load the 2,100-sheet high-capacity input tray	43
Load and print envelopes	45
Introduction	45
Print envelopes	45
Envelope orientation	46
Load and print labels	47
Introduction	47
Manually feed labels	47
Label orientation	47
Configure the stapling mailbox accessory	48
Configure the default staple location	48
Configure the operation mode	49
Supplies, accessories, and parts	51
Order supplies, accessories, and parts	52
Ordering	52
Supplies and accessories	52
Maintenance/long-life consumables	53
Configure the HP toner-cartridge-protection supply settings	54
Introduction	54
Enable or disable the Cartridge Policy feature	54
Use the printer control panel to enable the Cartridge Policy feature	54
Use the printer control panel to disable the Cartridge Policy feature	54
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature	55
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature	56
Troubleshoot Cartridge Policy control panel error messages	57
Enable or disable the Cartridge Protection feature	57
Use the printer control panel to enable the Cartridge Protection feature	57
Use the printer control panel to disable the Cartridge Protection feature	57
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature	58
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature	59
Troubleshoot Cartridge Protection control panel error messages	60
Replace the toner cartridge	61
Replace the staple cartridge	65
Print	67
Print tasks (Windows)	68
How to print (Windows)	68
Automatically print on both sides (Windows)	70
Manually print on both sides (Windows)	70
Print multiple pages per sheet (Windows)	71
Select the paper type (Windows)	71
Additional print tasks	72
Print tasks (OS X)	73
How to print (OS X)	73
Automatically print on both sides (OS X)	73
Manually print on both sides (OS X)	73
Print multiple pages per sheet (OS X)	74
Select the paper type (OS X)	74
Additional print tasks	74
Store print jobs on the printer to print later or print privately	76
Introduction	76
Create a stored job (Windows)	76
Create a stored job (OS X)	78
Print a stored job	78
Delete a stored job	79
Information sent to printer for Job Accounting purposes	79
Mobile printing	80
Introduction	80
Wireless Direct Print and NFC Printing	80
HP ePrint via email	81
HP ePrint software	82
AirPrint	82
Android embedded printing	83
Print from the USB port	84
Introduction	84
Enable the USB port for printing	84
Print USB documents	85
Manage the printer	87
Advanced configuration with HP Embedded Web Server (EWS)	88
Introduction	88
How to access the HP Embedded Web Server (EWS)	88
HP Embedded Web Server features	89
Information tab	90
General tab	90
Print tab	91
Troubleshooting tab	92
Security tab	93
HP Web Services tab	93
Networking tab	93
Other Links list	95
Configure IP network settings	96
Printer sharing disclaimer	96
View or change network settings	96
Rename the printer on a network	97
Manually configure IPv4 TCP/IP parameters from the control panel	98
Manually configure IPv6 TCP/IP parameters from the control panel	98
Link speed and duplex settings	98
Printer security features	100
Introduction	100
Security statements	100
IP Security	100
Assign an administrator password	100
Encryption support: HP High Performance Secure Hard Disks	101
Lock the formatter	102
Energy-conservation settings	103
Introduction	103
Print with EconoMode	103
Set the sleep timer and configure the printer to use 1 watt or less of power	103
HP Web Jetadmin	105
Software and firmware updates	106
Solve problems	107
Customer support	108
Control panel help system	109
Restore factory settings	110
Introduction	110
Method one: Restore factory settings from the printer control panel	110
Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers onl ...	110
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	112
Change the “Very Low” settings	112
Order supplies	112
Printer does not pick up paper or misfeeds	113
Introduction	113
The printer does not pick up paper	113
The printer picks up multiple sheets of paper	115
Clear paper jams	119
Introduction	119
Paper jam locations	120
Auto-navigation for clearing paper jams	120
Experiencing frequent or recurring paper jams?	120
Clear paper jams in Tray 1	122
Clear paper jams in Trays 2, 3, 4, or 5	125
Clear paper jams in the 2,100-sheet high-capacity input tray	128
Clear paper jams in the rear door and fuser area	131
Clear paper jams in the output bin	134
Clear paper jams in the duplexer	134
Clear paper jams in the envelope feeder	135
Clear paper jams in the HP Stapling Mailbox accessory	137
Clear staple jams	138
Improve print quality	141
Introduction	141
Print from a different software program	141
Check the paper-type setting for the print job	141
Check the paper type setting (Windows)	141
Check the paper type setting (OS X)	142
Check toner-cartridge status	142
Print a cleaning page	142
Visually inspect the toner cartridge	143
Check paper and the printing environment	143
Step one: Use paper that meets HP specifications	143
Step two: Check the environment	143
Step three: Set the individual tray alignment	144
Try a different print driver	144
Check the EconoMode settings	145
Adjust print density	145
Image defects table	147
Solve wired network problems	154
Introduction	154
Poor physical connection	154
The computer is using the incorrect IP address for the printer	154
The computer is unable to communicate with the printer	155
The printer is using incorrect link and duplex settings for the network	155
New software programs might be causing compatibility problems	155
The computer or workstation might be set up incorrectly	155
The printer is disabled, or other network settings are incorrect	155
Solve wireless network problems	156
Introduction	156
Wireless connectivity checklist	156
The printer does not print after the wireless configuration completes	157
The printer does not print, and the computer has a third-party firewall installed	157
The wireless connection does not work after moving the wireless router or printer	157
Cannot connect more computers to the wireless printer	157
The wireless printer loses communication when connected to a VPN	158
The network does not appear in the wireless networks list	158
The wireless network is not functioning	158
Reduce interference on a wireless network	158

Match case Limit results 1 per page

Order supplies, accessories, and parts

Ordering

Order supplies and paper

www.hp.com/

go/suresupply

Order genuine HP parts or accessories

www.hp.com/

buy/parts

Order through service or support providers

Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS)

To access, in a supported Web browser on your computer, enter the

printer IP address or host name in the address/URL ﬁeld. The EWS

contains a link to the HP SureSupply website, which provides

options for purchasing Original HP supplies.

Supplies and accessories

Item

Description

Cartridge number

Part number

Supplies

HP 37Y Extra High Yield Black

Original LaserJet Toner

Cartridge

Extra high-capacity replacement toner cartridge

37Y

CF237Y

HP 37X High Yield Black

Original LaserJet Toner

Cartridge

High-capacity replacement toner cartridge

37X

CF237X

HP 37A Black Original

LaserJet Toner Cartridge

Standard-capacity replacement toner cartridge

37A

CF237A

HP Staple Cartridge Reﬁll

Replacement staple cartridge

Not applicable

C5967A

Accessories

1 GB Memory DIMM Kit

Memory upgrade kit

Not applicable

G6W84A

HP LaserJet 550-sheet Paper

Tray

Optional input tray

Not applicable

L0H17A

HP 2,100-sheet HCI feeder

with stand

Optional high-capacity input feeder and stand

Not applicable

L0H18A

HP LaserJet Envelope Feeder

Optional envelope feeder input tray

Not applicable

L0H21A

HP Stapling Mailbox

Stapling mailbox accessory

Not applicable

L0H20A

HP Internal USB Ports

Optional USB ports for connecting third-party

devices

Not applicable

B5L28A

HP Secure High Performance

Hard Disk Drive

Replacement hard drive

Not applicable

B5L29A

HP Jetdirect 2900nw Print

Server

USB wireless print server accessory

Not applicable

J8031A

HP Jetdirect 3000w NFC/

Wireless Accessory

Wireless accessory for “touch” printing from mobile

devices

Not applicable

J8030A

HP Trusted Platform Module

Accessory

Automatic encryption accessory

Not applicable

F5S62A

Chapter 3

Supplies, accessories, and parts

ENWW