HP LaserJet M4000 LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide
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- HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 1
ANALOG FAX ACCESSORY 500 Send Fax Driver Guide - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 2
- HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 3
HP Analog Fax Accessory 500 Send Fax Driver Guide - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 5
up ...1 Introduction ...2 System requirements ...3 Operating systems ...3 Displays ...3 Hardware ...3 Network ...3 Install the MFP Send Fax driver ...4 Determine if the MFP supports the MFP Send Fax driver 4 Upgrade the MFP firmware and download the driver 4 Verify that the MFP e-mail feature is - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 6
page information ...59 Set the preview preference ...61 Set the fax driver printer preferences 62 Set the billing-code configuration ...64 4 Solve problems ...65 Functional errors ...66 The test page does not print 66 The e-mail notification is disabled 66 An e-mail confirmation is not received - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 7
1 Set up ● Introduction ● System requirements ● Install the MFP Send Fax driver ● Uninstall the HP MFP Send Fax driver ENWW 1 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 8
describes the fax functions that are included with the MFP Send Fax driver. Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 9
. See the HP LaserJet Analog Fax Accessory 500 Fax Guide for more information about installing this hardware. Download fax card installation instructions, user documentation, and software from the following URL: www.hp.com/support/ljanalogfaxaccessory500 Network The MFP Send Fax driver must be used - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 10
the MFP Send Fax driver The most current versions of the MFP firmware contain support for the MFP Send Fax driver. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 11
, click the appropriate operating system. NOTE: The MFP Send Fax driver is supported in Windows XP, Windows XP Professional x64, Windows Vista, Windows 7 32 4. Install the downloaded firmware file. See the MFP user guide for instructions about installing the remote firmware update (RFU). Verify that - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 12
button or the Advanced Install Options button in the CD Browser. Download send fax driver software from the following URL: www.hp.com/support/ljanalogfaxaccessory500 Install the driver in Windows XP 1. In Windows Explorer, double-click the downloaded MFP Send Fax driver executable file to extract - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 13
5. Under Local or Network Printer, select Local printer attached to this computer. Click Next. NOTE: Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 14
7. In the Use the following port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 13. 8 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 15
8. If your computer is not connected to the MFP, select Create a new port under Select a Printer Port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. ENWW Install the MFP Send Fax driver 9 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 16
10. In the Add Standard TCP/IPPrinter Port Wizard dialog box, click Next. 10 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 17
11. Under Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next. NOTE: The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in the Port Name text box. 12. - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 18
13. Under Install Printer Software, click Have Disk. 14. In the Install From Disk dialog box, click Browse. 15. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, and Windows - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 19
17. Click OK. 18. Under Install Printer Software, click Next. ENWW Install the MFP Send Fax driver 13 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 20
19. In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax. 20. Click Next. 14 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 21
21. Under Printer Sharing, click Next. NOTE: You can share the printer by selecting Share name on the Printer Sharing window. The MFP Send Fax driver is then available for a Point-and-Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point- - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 22
NOTE: Selecting Yes to print a test page sends a fax. No page is printed. a. In the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax. 16 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 23
b. In the HP MFP Send Fax dialog box, click the Fax Job tab. NOTE: The Setup information is not required to send a test page. To set the default sender information and fax settings for all faxes, see Configuration on page 53. ENWW Install the MFP Send Fax driver 17 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 24
c. In the Fax Number text box under Fax To, type the fax number where the test page will be sent, click To -> to enter the number in the Fax Recipients list. d. Click Send. 18 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 25
e. The preview window opens if you selected Show Preview Before Sending Fax on the Setup tab. On the toolbar, click Send Fax. f. A message appears asking if the test page printed. Verify that the test page printed on the receiving fax machine and then click OK. NOTE: The test page is delivered to - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 26
5. Under Choose a local or network printer, click the Add a local printer button. NOTE: Select Choose a local or network printer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select Add a network, - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 27
7. In the Use an existing port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 12. ENWW Install the MFP Send Fax driver 21 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 28
8. If your computer is not connected to the MFP, select Create a new port under Choose a printer port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. 22 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 29
10. Under Type a printer hostname or IP address, type the MFP printer name or IP address in the Hostname or IP address text box and then click Next. NOTE: The default port name is the name that you typed in the Hostname or IP address text box. You can change this name by typing a new name in the - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 30
11. Under Install the print driver, click Have Disk. 12. In the Install From Disk dialog box, click Browse. 13. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, Windows - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 31
15. Click OK. 16. Under Install the printer driver, click Next. ENWW Install the MFP Send Fax driver 25 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 32
17. In the Printer name text box the default name HP MFP Send Fax is displayed. You can change this name by typing a new name in the text box. 18. Click Next. 26 Chapter 1 Set up ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 33
19. A screen with a test page option is displayed. To send a test fax to another machine, click Print a test page. NOTE: Although the button option is labeled Print a test page, no page is printed locally. 20. Click Finish. ENWW Install the MFP Send Fax driver 27 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 34
Uninstall the HP MFP Send Fax driver Uninstall the MFP Send Fax driver in Windows XP 1. Click Start, click Settings, and then click Printers and Faxes. 2. In the Printers and Faxes window, right-click the MFP printer where MFP Send Fax is installed and then click Delete. 3. Click Start, click - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 35
2 Send faxes ● Send a fax to a single recipient ● Send a fax to multiple recipients ● Send a fax by using the phone book ● Cancel a fax job ● Insert special characters in the fax number ● Edit the phone book ● Export phone book entries to a comma-separated values (CSV) formatted file ● Import phone - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 36
Send a fax to a single recipient 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 37
6. Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional. NOTE: Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. The default cover page information appears under Include With Fax - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 38
10. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 39
Send a fax to multiple recipients 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 40
6. Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional. NOTE: Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. Click To -> to add the recipient information to the Fax - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 41
11. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 42
Send a fax by using the phone book 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 43
6. In the Add Recipients From Phone Book dialog box, select the name of each fax recipient and click To -> to populate the Fax Recipients field. 7. After you have added all of the fax recipients to the Fax Recipients field, click OK. NOTE: The maximum number of fax recipients is 100. 8. The default - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 44
9. If the billing-code feature is enabled, type the billing code under Billing Information in the HP MFP Send Fax dialog box. The billing code can be changed for any individual fax job. 10. To send the fax to all of the fax recipients with the default sender, fax quality, notification information, - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 45
11. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 46
Cancel a fax job 1. On the MFP control panel, press the red Stop button. NOTE: A menu displays that lists the active jobs that can be canceled. 2. Select the desired item to cancel and touch OK. 40 Chapter 2 Send faxes ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 47
Insert special characters in the fax number The Fax Number text field accepts special characters in addition to the numbers 0 through 9. Table 2-1 Special characters Special Character ( ) [ ] * # , Function Use a hyphen in the fax number to make the number easier to read. Use parenthesis in the - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 48
Edit the phone book The phone book can be used to store the contact information that appears under Fax To in the HP MFP Send Fax dialog box. Names can be added and removed from the phone book. The MFP Send Fax phone book can be imported and exported. Add names to the phone book NOTE: You can add - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 49
2. In the Add Recipients from Phone Book dialog box click Edit Phone Book. This opens the Edit Phone Book dialog box. In the Edit Phone Book dialog box, click Add Entry to open the Add Entry to Phone Book dialog box. Type the recipient name, fax number, and company name, and then click OK. 3. Click - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 50
Add groups to the phone book NOTE: You can add a group to the phone book on the Fax Job tab by clicking the book icon, or on the Setup tab by clicking Edit Phone Book. If you add a group from the Setup tab, go to step 3 of this procedure. 1. On the Fax Job tab under Fax To in the HP MFP Send Fax - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 51
ENWW Edit the phone book 45 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 52
2. In the Add Recipients from Phone Book dialog box, highlight a name in the list and click Edit Phone Book. 46 Chapter 2 Send faxes ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 53
3. In the Edit Phone Book dialog box, select the name that you want to delete and then click Delete. Verify the delete in the CONFIRM dialog box. Clicking Yes permanently deletes this entry from the Phone Book. Edit names in the phone book NOTE: You can edit names in the phone book on the Fax Job - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 54
48 Chapter 2 Send faxes ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 55
2. In the Add Recipients From Phone Book dialog box, select the name that you want to edit and then click Edit Phone Book. This opens the Edit Phone Book dialog box. 3. In the Edit Phone Book dialog box, highlight an existing name and click Edit. The Edit Phone Book Entry dialog box opens and - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 56
Export phone book entries to a comma-separated values (CSV) formatted file You can export contact information from the phone book to a .CSV file. 1. You can export names from the phone book from the Fax Job or the Setup tab. ● Fax Job tab: Click the book icon and then click Edit Phone Book in the - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 57
Import phone book entries from a CSV formatted file You can import contact information to the phone book from a properly formatted .CSV file. When importing from a .CSV file, the software assumes that the first record in the file is a header record so the contents of the first record are not - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 58
Report does not print for voice calls. NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero. Fax Activity Log Voice - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 59
3 Configuration ● Set the sender information ● Set the fax quality ● Set the notification settings ● Set the cover page information ● Set the preview preference ● Set the fax driver printer preferences ● Set the billing-code configuration ENWW 53 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 60
Set the sender information The default sender information is included on all faxes that you send by using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes by using the text fields on the Setup tab. NOTE: To apply any changes to the current - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 61
2. Under Sender Information in the Default Settings dialog box, type the default sender name, company name, fax number, and voice phone number. NOTE: The information in the sender information fields on the Setup tab is updated the first time that the sender information is typed in the sender - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 62
Set the fax quality The fax quality setting defines the resolution that the MFP uses to send the fax. The following are the available quality settings: ● Standard: 200 x 100 dots per inch (dpi) ● Fine: 200 x 200 dpi ● Superfine: 300 x 300 dpi Set the fax quality 1. On the Setup tab, click Edit - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 63
Set the notification settings The notification settings determine when and how notification of the status of an outgoing fax is sent. 1. On the Setup tab, click Edit Defaults. 2. Under Notification in the Default Settings dialog box, select when to receive notifications: ● None: notification is not - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 64
NOTE: The e-mail function must be configured on the MFP in order to receive an e-mail notification. 4. Click OK. NOTE: To set all of the default information at the same time, select the sender information, fax quality, cover page, and preview settings and then click OK. 58 Chapter 3 Configuration - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 65
Set the cover page information Standardize the look of the fax cover page by using a default cover page. Fields are available for notes, a subject line, and a company logo or other image. The cover-page settings can be modified on the Fax Job tab for individual fax jobs. 1. On the Setup tab, click - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 66
6. Browse to and select a bitmap image file, such as a company logo. NOTE: The bitmap image is converted to grayscale on the cover sheet and is located in the top one-third of the page. 7. Click OK. NOTE: To set all of the default information at the same time, select the sender information, fax - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 67
Set the preview preference The preview preference can be set to automatically preview every fax job before it is sent. 1. On the Setup tab, click Edit Defaults. 2. Under Preview in the Default Settings dialog box, select Show Preview Before Sending Fax to preview each fax automatically before it is - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 68
Set the fax driver printer preferences 1. Click Start, click Settings, and then click Printers and Faxes. 2. On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing Preferences. 3. In the HP MFP Send Fax Document Properties dialog box, click Paper/Quality to set the - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 69
status of the printer and supplies or to start the embedded Web server. The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP/IP port. NOTE: See the appropriate MFP user guide for more information about the Embedded Web server. 5. To save any changes to - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 70
Set the billing-code configuration HP MFP Send Fax supports the use of billing codes when sending faxes. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 71
4 Solve problems ● Functional errors ● Warning messages ● Error messages ENWW 65 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 72
Send Fax dialog box because the e-mail function is not enabled on the MFP. See the user guide for instructions about configuring the e-mail function. Update the HP MFP Send Fax settings after enabling the e-mail feature Properties dialog box, click Device Settings. 66 Chapter 4 Solve problems ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 73
4. In the Automatic Configuration drop-down menu, select Update Now. 5. Click OK. An e-mail confirmation is not received No e-mail confirmation is sent if the receiving fax machine does not answer, or is busy, or if the number of redials that is configured on the MFP has not been reached. After the - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 74
does not appear on the MFP control panel, see the HP LaserJet MFP Analog Fax Accessory 500 Fax Guide to ensure that the analog fax accessory is configured correctly. If the analog fax accessory is configured Send Fax Properties dialog box, click Device Settings. 68 Chapter 4 Solve problems ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 75
4. In the Automatic Configuration: drop-down menu, select Update Now. 5. Click OK. The billing code text box does not appear If the billing-code feature was disabled at the MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the Fax Job tab. Enable billing - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 76
during installation. If the MFP settings are changed after the driver is installed, complete a manual update by using the Update Now feature to synchronize the driver with the MFP settings. Normally MFP Send Fax Properties dialog box, click Device Settings. 70 Chapter 4 Solve problems ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 77
4. In the Automatic Configuration: drop-down menu, select Update Now. 5. Click OK. Changed settings do not take effect in a Point-and-Print installation If you are using a Point-and-Print installation, the notification, billing code, billing-code length, and faxenabled features cannot be refreshed - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 78
Fax Warning message box, click OK. 2. Verify that the MFP firmware has been updated to the most current version available. See Determine if the MFP supports the MFP Send Fax driver on page 4. 3. Verify that the PC FAX SEND or PC Fax Send feature is enabled on the MFP. See Uninstall - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 79
occurs that prevents or interrupts sending or receiving a fax, an error message is generated that helps determine the cause of the problem. Here is a list of messages and their cause/ solution. Table 4-1 Error messages At least one fax number is required Cause A fax number was not typed - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 80
dialog box, select the minimum) is not mapped to the .CSV file. correct mapping for the fields that are not mapping correctly. 74 Chapter 4 Solve problems ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 81
Duplicate group name specified Cause An identical group name exists. Solution Type in a new unique group name. Export error Cause The phone book could not be exported as a result of a filewrite error or insufficient disk space. Solution Be sure the location where the phone book is to be saved is - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 82
76 Chapter 4 Solve problems ENWW - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 83
configure 59 D default fields refresh 70 displays supported 3 document conventions 2 download driver 4 E manually update settings 70 MFP Send Fax driver configure 1, 53 download driver 4 install instructions 4, 6 PC FAX SEND does not appear in control panel 67 problem solving 65 troubleshoot - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 84
configure 62 problem solving 65 S sender information configure 54 single recipient send fax 30 special characters insert in the fax number 41 supported displays 3 supported hardware 3 supported operating systems 3 system requirements 3 T test page does not print 66 print 15 tips 2 troubleshoot 65 - HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 85
- HP LaserJet M4000 | LaserJet Analog Fax Accessory 500 - Send Fax Driver Guide - Page 86
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ANALOG FAX ACCESSORY 500
Send Fax Driver Guide