Experiencing frequent or recurring paper jams?
.......................................................................................
108
13.E1 output bin paper jam
...........................................................................................................................
109
13.A1 tray 1 paper jam
..................................................................................................................................
110
13.A2 tray 2 paper jam
..................................................................................................................................
112
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam
................................................................................
116
13.A 2000-sheet tray paper jam
..................................................................................................................
121
13.B9, 13.B2, 13.FF fuser paper jam
...........................................................................................................
125
13.B2 right door paper jam
...........................................................................................................................
128
Improve print quality
...........................................................................................................................................................
129
Introduction
......................................................................................................................................................
129
Print from a different software program
....................................................................................................
129
Check the paper-type setting for the print job
...........................................................................................
129
Check the paper type setting (Windows)
................................................................................
129
Check the paper type setting (OS X)
........................................................................................
129
Check toner-cartridge status
........................................................................................................................
130
Print a cleaning page
......................................................................................................................................
130
Visually inspect the toner cartridge
.............................................................................................................
131
Check paper and the printing environment
................................................................................................
131
Step one: Use paper that meets HP specifications
...............................................................
131
Step two: Check the environment
............................................................................................
131
Step three: Set the individual tray alignment
........................................................................
132
Try a different print driver
..............................................................................................................................
132
Calibrate the printer to align the colors
.......................................................................................................
133
Image defects table
............................................................................................................................................................
134
Solve wired network problems
..........................................................................................................................................
141
Introduction
......................................................................................................................................................
141
Poor physical connection
...............................................................................................................................
141
The computer is using the incorrect IP address for the printer
...............................................................
141
The computer is unable to communicate with the printer
.......................................................................
142
The printer is using incorrect link and duplex settings for the network
................................................
142
New software programs might be causing compatibility problems
......................................................
142
The computer or workstation might be set up incorrectly
......................................................................
142
The printer is disabled, or other network settings are incorrect
.............................................................
142
Solve wireless network problems
.....................................................................................................................................
143
Introduction
......................................................................................................................................................
143
Wireless connectivity checklist
.....................................................................................................................
143
The printer does not print after the wireless configuration completes
.................................................
144
The printer does not print, and the computer has a third-party firewall installed
..............................
144
The wireless connection does not work after moving the wireless router or printer
..........................
144
Cannot connect more computers to the wireless printer
........................................................................
144
The wireless printer loses communication when connected to a VPN
..................................................
145
ENWW
vii