HP LaserJet Pro 4001-4004n User Guide 1 - Page 6

Manually configure IPv4 TCP/IP parameters from the control panel

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53

Link speed and duplex settings

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53

Printer security features

....................................................................................................................................................................

54

Introduction

.................................................................................................................................................................................

54

Assign or change the system password using the Embedded Web Server

.....................................................................

54

Energy-conservation settings

...........................................................................................................................................................

55

Introduction

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55

Print with EconoMode

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55

Set the Sleep Delay (Min.) setting

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56

Set the Shutdown after Sleep (Hr.) setting

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56

Set the Disable Shutdown setting

...........................................................................................................................................

56

HP Web Jetadmin

................................................................................................................................................................................

57

Dynamic Security Enabled Printers

..................................................................................................................................................

57

Update the firmware

...........................................................................................................................................................................

57

Method one: Update the firmware using the control panel

................................................................................................

57

Method two: Update the firmware using the HP Printer Update utility

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58

6

Solve problems

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59

Customer support

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59

Restore the factory-set defaults

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59

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

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60

Change the “Very Low” settings

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60

Order supplies

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61

Printer does not pick up paper or misfeeds

....................................................................................................................................

61

Introduction

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61

The printer does not pick up paper

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61

The printer picks up multiple sheets of paper

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63

Clear paper jams

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65

Experiencing frequent or recurring paper jams?

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66

Paper jam locations

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66

13.02 jam error tray 1

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67


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72


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78

13.08, 13.09 jam error in the toner cartridge or fuser area

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82

13.10, 13.11, 13.13 jam error in the output bin

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86

13.14, 13.15 jam error in the duplexer

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88

Resolving print quality problems

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91

Introduction

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91

Troubleshoot print quality

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92

Troubleshoot image defects

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98

Solve wired network problems

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105

Introduction

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105

Poor physical connection

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105

The computer is unable to communicate with the printer

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105

The printer is using incorrect link and duplex settings for the network

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106

v

HP LaserJet Pro 4001-4004n User Guide 1 - Page 6

Set the Shutdown after Sleep Hr. setting, Set the Sleep Delay Min. setting

Page 6 highlights

Section	Page
Printer overview	10
Warning icons	10
Potential shock hazard	10
Open source license	11
Printer views	11
Printer front view	11
Printer back view	12
Control panel view	13
Printer specifications	15
Technical specifications	15
Supported operating systems	16
Mobile printing solutions	17
Printer dimensions	17
Power consumption, electrical specifications, and acoustic emissions	19
Operating-environment range	19
Printer hardware setup and software installation	20
Paper trays	21
Load paper to Tray 1 (multipurpose tray)	21
Load Paper Tray 1	21
Tray 1 paper orientation	24
Load paper to Tray 2	25
Load Paper Tray 2	25
Tray 2 paper orientation	27
Load paper to Tray 3 (optional accessory)	28
Load paper Tray 3	28
Tray 3 paper orientation	30
Load and print envelopes	31
Introduction	31
Print envelopes	32
Envelope orientation	32
Supplies, accessories, and parts	33
Dynamic Security Enabled Printers	33
Order supplies, accessories, and parts	33
Ordering	33
Supplies and accessories	34
Customer self-repair parts	34
Configure the HP toner-cartridge-protection supply settings	35
Introduction	35
Enable or disable the Cartridge Policy feature	35
Enable or disable the Cartridge Protection feature	37
Replace the toner cartridge	39
Toner cartridge information	40
Remove and replace the cartridge	41
Print	44
Print tasks (Windows)	44
How to print (Windows)	44
Automatically print on both sides (Windows)	45
Manually print on both sides (Windows)	45
Print multiple pages per sheet (Windows)	45
Select the paper type (Windows)	46
Additional print tasks	46
Print tasks (macOS)	47
How to print (macOS)	47
Automatically print on both sides (macOS)	47
Manually print on both sides (macOS)	47
Print multiple pages per sheet (macOS)	48
Select the paper type (macOS)	48
Additional print tasks	49
Store print jobs on the printer to print later or print privately	49
Before beginning	49
Set up job storage	49
Disable or enable the job storage feature	50
Create a stored job (Windows)	51
Create a stored job (macOS)	52
Print a stored job	52
Delete a stored job	53
Information sent to printer for Job Accounting purposes	53
Mobile printing	53
Introduction	53
Wi-Fi Direct printing (wireless models only)	54
HP ePrint via Email	55
AirPrint	56
Android embedded printing	56
Manage the printer	58
Change the printer connection type (Windows)	58
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)	58
Method one: Open the HP Embedded Web Server (EWS) from the software	59
Method two: Open the HP Embedded Web Server (EWS) from a web browser	59
Configure IP network settings	61
Introduction	61
Printer sharing disclaimer	61
View or change network settings	61
Rename the printer on a network	61
Manually configure IPv4 TCP/IP parameters from the control panel	62
Link speed and duplex settings	62
Printer security features	63
Introduction	63
Assign or change the system password using the Embedded Web Server	63
Energy-conservation settings	64
Introduction	64
Print with EconoMode	64
Set the Sleep Delay (Min.) setting	65
Set the Shutdown after Sleep (Hr.) setting	65
Set the Disable Shutdown setting	65
HP Web Jetadmin	66
Dynamic Security Enabled Printers	66
Update the firmware	66
Method one: Update the firmware using the control panel	66
Method two: Update the firmware using the HP Printer Update utility	67
Solve problems	68
Customer support	68
Restore the factory-set defaults	68
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel	69
Change the “Very Low” settings	69
Order supplies	70
Printer does not pick up paper or misfeeds	70
Introduction	70
The printer does not pick up paper	70
The printer picks up multiple sheets of paper	72
Clear paper jams	74
Experiencing frequent or recurring paper jams?	75
Paper jam locations	75
13.02 jam error tray 1	76
13.03 jam error tray 2	81
13.04 jam error tray 3	87
13.08, 13.09 jam error in the toner cartridge or fuser area	91
13.10, 13.11, 13.13 jam error in the output bin	95
13.14, 13.15 jam error in the duplexer	97
Resolving print quality problems	100
Introduction	100
Troubleshoot print quality	101
Troubleshoot image defects	107
Solve wired network problems	114
Introduction	114
Poor physical connection	114
The computer is unable to communicate with the printer	114
The printer is using incorrect link and duplex settings for the network	115
New software programs might be causing compatibility problems	115
The computer or workstation might be set up incorrectly	115
The printer is disabled, or other network settings are incorrect	115
Solve wireless network problems	115
Introduction	115
Wireless connectivity checklist	115
The printer does not print after the wireless configuration completes	116
The printer does not print, and the computer has a third-party firewall installed	116
The wireless connection does not work after moving the wireless router or printer	116
Cannot connect more computers to the wireless printer	117
The wireless printer loses communication when connected to a VPN	117
The network does not appear in the wireless networks list	117
The wireless network is not functioning	117
Perform a wireless network diagnostic test	118
Reduce interference on a wireless network	118
Service and support	119
HP limited warranty statement	119
UK, Ireland, and Malta	120
Austria, Belgium, Germany, and Luxemburg	120
Belgium, France, and Luxemburg	121
Italy	122
Spain	122
Denmark	123
Norway	123
Sweden	123
Portugal	124
Greece and Cyprus	124
Hungary	124
Czech Republic	125
Slovakia	125
Poland	125
Bulgaria	126
Romania	126
Belgium and the Netherlands	126
Finland	127
Slovenia	127
Croatia	127
Latvia	127
Lithuania	128
Estonia	128
Russia	128
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	128
Long life consumable and maintenance kit limited warranty statement	129
Dynamic Security Enabled Printers	129
HP policy on non-HP supplies	130
HP anticounterfeit Web site	130
Data stored on the toner cartridge	130
End User License Agreement	131
Customer self-repair warranty service	135
Customer support	135
Environmental product stewardship program	136
Protecting the environment	136
Ozone production	136
Power consumption	136
Toner consumption	136
Paper use	137
Plastics	137
HP LaserJet print supplies	137
Paper	137
Material restrictions	137
Battery information	137
Disposal of waste equipment by users (EU, UK, and India)	138
Electronic hardware recycling	138
Brazil hardware recycling information	138
WEEE (Turkey)	139
Chemical substances	139
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	139
SEPA Ecolabel User Information (China)	139
The regulation of the implementation on China energy label for printer, fax, and copier	139
Restriction on Hazardous Substances statement (India)	140
Substances Table (China)	140
Material Safety Data Sheet (MSDS)	141
EPEAT	141
Substances Table (Taiwan)	142
For more information	142
Regulatory information	144
Regulatory statements	144
Regulatory model identification numbers	144
European Union & United Kingdom Regulatory Notice	144
FCC regulations	145
Canada - Industry Canada ICES-003 Compliance Statement	145
VCCI statement (Japan)	145
Power cord instructions	145
Power cord statement (Japan)	145
Laser safety	146
Laser statement for Finland	146
Nordic Statements (Denmark, Finland, Norway, Sweden)	147
GS statement (Germany)	147
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	147
Taiwan BSMI USB Port (Walk-up) statement	148
Product stability	148
Wireless statements	148
European regulatory notice	148
Belarus	149
FCC compliance statement—United States	149
Australia statement	149
Brazil: (Portuguese)	149
Canadian statements	150
Products with 5 GHz Operation Industry of Canada	150
Exposure to Radio Frequency Radiation (Canada)	150
European Regulatory Notice	150
China CMIIT Wireless Statement	150
Notice for use in Japan	151
Notice for use in Russia	151
Mexico statement	151
Taiwan statement	151
Taiwan NCC statement	151
Korean statement	151
Thailand Wireless Statement	151
RFID/NFC Statement	151
China Short Range Device Statement	152