HP LaserJet Pro MFP M227 Reference Guide - Page 4
Touchscreen control panel view, Control panel error message
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Touchscreen control panel view 1 1 Back button 2 2 Home button 3 Help button 4 Color touchscreen 3 5 Home page screen indicator 4 5 Control panel error message Error Message Solution Load Paper •• Initializing... •• Cleaning... •• Printing... Cool down mode Fatal Error 65 Insert paper. No action to take. Power cycle. If error still appears, call HP customer service. Door is open Secure all doors. •• Jam in tray1. Clear jam and then press OK. •• Jam in cartridge area. Open top cover and Refer to User Guide. remove cartridge. Clear jam. •• Manual Feed. Plain, Letter. Or press OK to use available media. •• Manual Duplex. Load tray 1. Press OK to continue. Press the OK button on the 2-line control panel or tap OK on the touchscreen control panel when ready. •• Supply Memory Error. •• Install black cartridge. •• Incompatible black cartridge. •• Protected black cartridge. •• Unauthorized black cartridge. Take out and reinsert the toner cartridge or imaging drum. If error still appears, call HP customer service. •• Black cartridge is very low. •• Used or counterfeit black cartridge in use. Replace with a new cartridge or imaging drum. 4