HP Latex 3200 Legal Information - Page 9

4 Printer Connectivity End User Agreement Customer shall provide connectivity to/for HP's remote applications (including but not limited to monitoring, data collection, diagnostics and/or remote control, for the purposes of preventative maintenance and monitoring; software updating; statistical data gathering; sensor activity; impression rates/dates; and software performance of the Equipment and/or peripheral equipment. Such connectivity shall be provided by Customer via a permanent high speed broadband internet connection. Customer agrees to maintain the operating connections, as defined in this paragraph, on the Equipment at all times in order to enable on-line connections with HP's remote applications. HP will use these connections solely for purposes of: (i) Remote diagnostics and support of the Equipment (through LogMeIn Rescue*) (ii) Collecting data from the Equipment's impression counters as a source of anonymous statistical data, or (iii) use of HP Proactive Support**. Customer expressly releases the data gathered by any and all such applications to HP. Any of the Customer's: (i) detachment from the HP Remote Diagnostic System (LogMeIn Rescue); (ii) misuse of the HP Remote Diagnostic System; or (iii) tampering with the HP hardware's impression counters, will be deemed a material breach of the Order by Customer. Customer shall maintain active and updated, at all times the anti-virus software provided with the unit. HP agrees to comply with the applicable data protection laws when collecting, storing, transferring, sharing and/or otherwise processing any personal data in connection with these terms and conditions. Unless expressly agreed otherwise, any personal data the Customer discloses to HP may be used by HP in accordance with the then current HP Privacy Policy for administering the relationship between the Customer and HP and for providing Customer with information about HP's products, services and programs. HP may share such personal data with other HP entities and business partners who are providing services on behalf of HP, whether established in Europe or elsewhere, which are bound by appropriate confidentiality obligations. * HP remote Support Application: LogMeIn Rescue Customer understands and accepts that a 3rd party company may provide service and support on behalf of HP using the LogMeIn Rescue application and may provide HP with certain data obtained via the LogMeIn Rescue installed at the printer owned by Customer. Specific data privacy disclaimer will appear on each LogMeIn Rescue session. ** HP Proactive Support HP Proactive Support provides an easy and convenient way to monitor your HP printers, keep them up to date and running at their best. The HP Proactive Support service will locate the latest updates that are needed for the hp hardware and software installed on your system and gives you the choice of which to install. Simple alerts and support information will let you know when a printer needs attention and what to do. New updates will be made available as they are developed. The HP Proactive Support service will check for new updates at an interval that you specify. HP is committed to protecting the privacy of our customers who use HP Proactive Support. The data collected from your computer by the HP Proactive Support program will only be used to determine whether software updates are needed and whether your systems suffers from any potential issues known to HP. The information tracked will not be used to track individual customers, computers or connected printers. ENWW 5