HP Latex 630 Limited Warranty - Page 6

Or Programs. Hp Is Not Responsible For Damage To Or Loss Of Any Files, Stored

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7. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, ink cartridge, or maintenance kit) does not affect either HP's Limited Warranty or any HP support contract. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will charge its standard time and materials charges to service the printer for the particular failure or damage. 8. If HP or an HP authorized representative receives, during the applicable Limited Warranty Period, notice of a defect in any product covered by this HP Limited Warranty, HP shall repair or replace the defective product at HP's option. If HP elects to replace a defective product or part, HP shall either (i) deliver the replacement product or part and provide remote installation assistance, if needed, or (ii) replace the defective product or part onsite, at HP's option. Even if HP elects option (i) above, you may request HP to replace the defective product or part onsite; however, in such a case HP may charge its standard travel and labor charges to do such replacement. 9. Customer will make all reasonable efforts to support and cooperate with HP or a HP authorized representative in resolving the problem remotely, for example, starting and executing self-tests or diagnostic programs, providing all necessary information, or performing basic remedial activities upon HP's or an HP authorized representative's request. Customers may be required to participate actively in remote troubleshooting to provide the best qualification and root cause detection of the defect, including the provision of printer-related information (file logs, etc). Having the possibility to connect to the Internet from the HP Internal Print Server computer increases the capacity of HP or an HP authorized representative to do remote troubleshooting and remote support. HP or an HP authorized representative may charge its standard travel and labor charges if obliged to do troubleshooting onsite. 10. If HP is unable to repair or replace, as applicable, a defective product that is covered by this Limited Warranty, HP shall, within a reasonable time after being notified of the defect, refund the residual value of the product. The residual value will be HP's price for the returned product minus depreciation and amortization. 11. HP shall have no obligation to replace or refund until the defective components, parts, supplies, or hardware product are returned to HP, including its associated documentation. All components, parts, supplies, or hardware products removed under this Limited Warranty become the property of HP. Notwithstanding the above mentioned, HP may waive the requirement for you to return the defective product. 12. Unless otherwise stated, and to the extent permitted by local law, HP products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or replace products (i) with equivalent products to the products being repaired or replaced but which may have been subject to prior use; or (ii) with an equivalent product to an original product that has been discontinued. 13. This Limited Warranty is valid in any country/region where HP or its authorized service providers offer warranty service and HP has marketed the HP product covered by this Limited Warranty. However, warranty service availability and response time may vary from country/region to country/ region. 14. Contracts for additional services may be available from any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer. 15. Customer is responsible for the security of its proprietary and confidential information and for maintaining a procedure external to the printer for reconstruction of lost or altered files, data, or programs. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES, STORED ON THE PRINTER'S HARD DISK, THE HP INTERNAL PRINT SERVER COMPUTER, OR OTHER STORAGE DEVICES. HP IS NOT RESPONSIBLE FOR THE RECOVERY OF LOST FILES OR DATA. A. Extent of HP Limited Warranty 3

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7.
For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead,
ink cartridge, or maintenance kit) does not affect either HP’s Limited Warranty or any HP support
contract. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink
cartridge or an expired ink cartridge, HP's authorized representative will charge its standard time
and materials charges to service the printer for the particular failure or damage.
8.
If HP or an HP authorized representative receives, during the applicable Limited Warranty Period,
notice of a defect in any product covered by this HP Limited Warranty, HP shall repair or replace the
defective product at HP's option.
If HP elects to replace a defective product or part, HP shall either (i) deliver the replacement
product or part and provide remote installation assistance, if needed, or (ii) replace the defective
product or part onsite, at HP’s option. Even if HP elects option (i) above, you may request HP to
replace the defective product or part onsite; however, in such a case HP may charge its standard
travel and labor charges to do such replacement.
9.
Customer will make all reasonable efforts to support and cooperate with HP or a HP authorized
representative in resolving the problem remotely, for example, starting and executing self-tests or
diagnostic programs, providing all necessary information, or performing basic remedial activities
upon HP’s or an HP authorized representative’s request. Customers may be required to participate
actively in remote troubleshooting to provide the best qualification and root cause detection of the
defect, including the provision of printer-related information (file logs, etc). Having the possibility
to connect to the Internet from the HP Internal Print Server computer increases the capacity of
HP or an HP authorized representative to do remote troubleshooting and remote support. HP or
an HP authorized representative may charge its standard travel and labor charges if obliged to do
troubleshooting onsite.
10.
If HP is unable to repair or replace, as applicable, a defective product that is covered by this
Limited Warranty, HP shall, within a reasonable time after being notified of the defect, refund the
residual value of the product. The residual value will be HP’s price for the returned product minus
depreciation and amortization.
11.
HP shall have no obligation to replace or refund until the defective components, parts, supplies,
or hardware product are returned to HP, including its associated documentation. All components,
parts, supplies, or hardware products removed under this Limited Warranty become the property
of HP. Notwithstanding the above mentioned, HP may waive the requirement for you to return the
defective product.
12.
Unless otherwise stated, and to the extent permitted by local law, HP products may be
manufactured using new materials or new and used materials equivalent to new in performance
and reliability. HP may repair or replace products (i) with equivalent products to the products being
repaired or replaced but which may have been subject to prior use; or (ii) with an equivalent product
to an original product that has been discontinued.
13.
This Limited Warranty is valid in any country/region where HP or its authorized service providers
offer warranty service and HP has marketed the HP product covered by this Limited Warranty.
However, warranty service availability and response time may vary from country/region to country/
region.
14.
Contracts for additional services may be available from any authorized HP service facility where
the listed HP product is distributed by HP or an authorized importer.
15.
Customer is responsible for the security of its proprietary and confidential information and for
maintaining a procedure external to the printer for reconstruction of lost or altered files, data,
or programs. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES, STORED ON
THE PRINTER'S HARD DISK, THE HP INTERNAL PRINT SERVER COMPUTER, OR OTHER STORAGE
DEVICES. HP IS NOT RESPONSIBLE FOR THE RECOVERY OF LOST FILES OR DATA.
A. Extent of HP Limited Warranty
3