HP Latex 800 Limited Warranty - Page 7

5. HP's limited warranty is void in the event the printer is attached to an aftermarket apparatus or system that modifies the printer's functionality such as a continuous ink system. 6. Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. More at: www.hp.com/go/ learnaboutsupplies 7. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, Eco-Carton ink cartridge, or maintenance kit) does not affect either HP's Limited Warranty or any HP support contract. However, if printer failure or damage is attributable to the use of a non-HP or refilled Eco-Carton ink cartridge or an expired Eco-Carton ink cartridge, HP's authorized representative will charge its standard time and materials charges to service the printer for the particular failure or damage. 8. If HP or an HP authorized representative receives, during the applicable Limited Warranty Period, notice of a defect in any product covered by this HP Limited Warranty, HP shall repair or replace the defective product at HP's option. If HP elects to replace a defective product or part, HP shall either (i) deliver the replacement product or part and provide remote installation assistance, if needed, or (ii) replace the defective product or part onsite, at HP's option. Even if HP elects option (i) above, you may request HP to replace the defective product or part onsite, however, in such a case HP may charge its standard travel and labor charges to do such replacement. 9. Customer will make all reasonable efforts to support and cooperate with HP or a HP authorized representative in resolving the problem remotely, for example, starting and executing self-tests or diagnostic programs, providing all necessary information, or performing basic remedial activities upon HP's or an HP authorized representative's request. Customers may be required to participate actively in remote troubleshooting to provide the best qualification and root cause detection of the defect including the provision of printer-related information (file logs, etc). 10. If HP is unable to repair or replace, as applicable, a defective product that is covered by this Limited Warranty, HP shall, within a reasonable time after being notified of the defect, refund the residual value of the product. The residual value will be HP's price for the returned product minus depreciation and amortization. 11. HP shall have no obligation to replace or refund until the defective components, parts, supplies, or hardware product are returned to HP, including its associated documentation. All components, parts, supplies, or hardware products removed under this Limited Warranty become the property of HP. Notwithstanding the above mentioned, HP may waive the requirement for you to return the defective product. ENWW A. Extent of HP Limited Warranty 3