HP Latex R2000 Limited Warranty - Page 6

expired ink cartridge - printer

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4. HP's Limited Warranty covers only those defects that arise as a result of normal use of the HP products, and does not cover any other problems, including those that arise as a result of: a. Improper or inadequate maintenance or calibration as defined in the product documentation or as directed by HP. b. Accessories, software, interfacing, substrates, parts, ink, or supplies not provided or supported by HP. c. Operation outside the product's specifications. d. Improper site preparation or maintenance as defined in the product documentation or as directed by HP. e. Printer transportation without preparation from HP or HP representative. f. Unauthorized modification or misuse, including but not limited to the insertion/connection of electric/ electronics systems/components/boards not provided or supported by HP and/or additional cables other than the ones originally present in the system. g. Loss or interruption of electric power, or long time power-off without following the proper preparation as described in the product documentation. h. Improper or inadequate use of the white printheads and/or white channel. To the extent permitted by local law, HP reserves the right to reject Limited Warranty claims if HP determines that there are overdue payments due to HP for the product. Cosmetic damage, including but not limited to scratches or fingerprints, is not covered by HP's Limited Warranty. Routine printer maintenance operations in the printer, such as cleaning and preventive maintenance services (including parts contained in any preventive maintenance kit and HP service engineer visits), are not covered by HP's Limited Warranty. 5. HP's limited warranty is void in the event the printer is attached to an aftermarket apparatus or system that modifies the printer's functionality such as a continuous ink system. 6. Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. More at: http://www.hp.com/go/learnaboutsupplies. 7. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, ink cartridge or maintenance kit) does not affect either HP's Limited Warranty or any HP support contract. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge or an expired ink cartridge, HP's authorized representative will charge its standard time and materials charges to service the printer for the particular failure or damage. 8. If HP or an HP authorized representative receives, during the applicable Limited Warranty Period, notice of a defect in any product covered by this HP Limited Warranty, HP shall repair or replace the defective product at HP's option. If HP elects to replace a defective product or part, HP shall either (i) deliver the replacement product or part and provide remote installation assistance, if needed, or (ii) replace the defective product or part onsite, at HP's option. Even if HP elects option (i) above, you may request HP to replace the defective product or part onsite, however, in such a case HP may charge its standard travel and labor charges to do such replacement. 9. Customer will make all reasonable efforts to support and cooperate with HP or a HP authorized representative in resolving the problem remotely, for example, starting and executing self-tests or diagnostic programs, providing all necessary information, or performing basic remedial activities upon HP's or an HP authorized representative's request. Customers may be required to participate actively in remote troubleshooting to provide the best qualification and root cause detection of the defect including the provision of printer-related information (printer utility, file logs, etc). Having the possibility to connect to the 2 HP Limited Warranty Statement ENWW

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4.
HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP products,
and does not cover any other problems, including those that arise as a result of:
a.
Improper or inadequate maintenance or calibration as
defined
in the product documentation or as
directed by HP.
b.
Accessories, software, interfacing, substrates, parts, ink, or supplies not provided or supported by HP.
c.
Operation outside the product's
specifications.
d.
Improper site preparation or maintenance as
defined
in the product documentation or as directed by
HP.
e.
Printer transportation without preparation from HP or HP representative.
f.
Unauthorized
modification
or misuse, including but not limited to the insertion/connection of electric/
electronics systems/components/boards not provided or supported by HP and/or additional cables
other than the ones originally present in the system.
g.
Loss or interruption of electric power, or long time
power-off
without following the proper preparation
as described in the product documentation.
h.
Improper or inadequate use of the white printheads and/or white channel.
To the extent permitted by local law, HP reserves the right to reject Limited Warranty claims if HP
determines that there are overdue payments due to HP for the product.
Cosmetic damage, including but not limited to scratches or
fingerprints,
is not covered by HP’s Limited
Warranty.
Routine printer maintenance operations in the printer, such as cleaning and preventive maintenance
services (including parts contained in any preventive maintenance kit and HP service engineer visits), are
not covered by HP’s Limited Warranty.
5.
HP’s limited warranty is void in the event the printer is attached to an aftermarket apparatus or system that
modifies
the printer’s functionality such as a continuous ink system.
6.
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip.
Cartridges using a non-HP chip may not work, and those that work today may not work in the future. More
at:
go/learnaboutsupplies
.
7.
For HP printer products, the use of a
refilled
or non-original HP consumable product (ink, printhead, ink
cartridge or maintenance kit) does not
affect
either HP’s Limited Warranty or any HP support contract.
However, if printer failure or damage is attributable to the use of a non-HP or
refilled
ink cartridge or an
expired ink cartridge, HP's authorized representative will charge its standard time and materials charges to
service the printer for the particular failure or damage.
8.
If HP or an HP authorized representative receives, during the applicable Limited Warranty Period, notice of a
defect in any product covered by this HP Limited Warranty, HP shall repair or replace the defective product
at HP's option.
If HP elects to replace a defective product or part, HP shall either (i) deliver the replacement product or part
and provide remote installation assistance, if needed, or (ii) replace the defective product or part onsite, at
HP’s option. Even if HP elects option (i) above, you may request HP to replace the defective product or part
onsite, however, in such a case HP may charge its standard travel and labor charges to do such
replacement.
9.
Customer will make all reasonable
efforts
to support and cooperate with HP or a HP authorized
representative in resolving the problem remotely, for example, starting and executing self-tests or
diagnostic programs, providing all necessary information, or performing basic remedial activities upon HP’s
or an HP authorized representative’s request. Customers may be required to participate actively in remote
troubleshooting to provide the best
qualification
and root cause detection of the defect including the
provision of printer-related information (printer utility,
file
logs, etc). Having the possibility to connect to the
2
HP Limited Warranty Statement
ENWW