HP Media Center m500 HP Pavilion Desktop PC - Warranty and Support Guide - Page 3

Where to Get Help

Page 3 highlights

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User's Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC by e-mail, on the Web at http://www.register.hp.com or by phone. 3 Use Help on your PC to get help with your hardware and software. Click Start, and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/cposupport/loc/ regional.html 5 If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, then click PC-Doctor. 6 If you have not solved the problem, first, call your PC retailer or, second, call the HP Customer Care Center at 0870 010 4320 (U.K.) (8 p/mn). Or Call 1890 92 39 02 (Republic of Ireland). For PCs bought from PC World, Currys, or Dixons, call 0870 901 3000. For out-of-warranty products, call 0906-470 0870 (60 p/mn). HP Support Web site http://www.hp.com/cposupport/loc/ regional.html HP Registration Web site http://register.hp.com Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: Arcsoft http://www.arcsoft.com InterVideo 510-651-0888 http://www.intervideo.com/jsp/Support.jsp Pinnacle http://www.pinnaclesys.com Veritas http://www.veritas.com Are You Missing Components? Check the contents of the PC box after you've purchased your PC. If any components are missing, you have 30 days to contact HP Support for replacement. After this period, you may be charged for these components. 3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12

3
Where to Get Help
Follow these steps when you need help from HP:
1
Check the setup poster and the
User’s Guide
for help
with setting up and using your PC.
2
For faster help, be sure to register your HP Pavilion
home PC by e-mail, on the Web at
or by phone.
3
Use Help on your PC to get help with your hardware
and software. Click
Start,
and then click
Help and
Support
.
4
For help online, go to the HP Customer Care Center
Web site at
regional.html
5
If you think you have a hardware issue, before calling
HP, run the PC Doctor diagnostic tool that is preinstalled
on your PC. Click
Start
, select
All Programs
, select
PC Help & Tools
, then click
PC-Doctor
.
6
If you have not solved the problem, first, call your PC
retailer or, second, call the HP Customer Care Center at
0870 010 4320
(U.K.) (8 p/mn).
Or
Call
1890 92 39 02
(Republic of Ireland).
For PCs bought from PC World, Currys, or Dixons,
call
0870 901 3000
.
For out-of-warranty products, call
0906-470 0870
(60 p/mn).
HP Support Web site
regional.html
HP Registration Web site
Software Support
If you have questions about your software, contact or visit
your software vendor Web site at the appropriate Web
address below:
Arcsoft
InterVideo
510-651-0888
Pinnacle
Veritas
Are You Missing Components?
Check the contents of the PC box after you’ve purchased
your PC. If any components are missing, you have 30 days
to contact HP Support for replacement. After this period, you
may be charged for these components.