HP OMEN 15-5200 User Guide

HP OMEN 15-5200 Manual

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  • HP OMEN 15-5200 | User Guide - Page 1
    User Guide
  • HP OMEN 15-5200 | User Guide - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
  • HP OMEN 15-5200 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP OMEN 15-5200 | User Guide - Page 4
    iv Safety warning notice ENWW
  • HP OMEN 15-5200 | User Guide - Page 5
    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only) ENWW
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    Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Using the action keys ...13 Labels ...14 3 Gaming keyboard ...15 HP OMEN Control ...15 Current settings ...16 User profiles ...16 Gaming keys ...17 Lighting zones ...18 Advanced keyboard settings ...19 Keyboard shortcuts ...20
  • HP OMEN 15-5200 | User Guide - Page 8
    keyboard and optional mouse ...33 7 Using HP Performance Advisor ...34 Managing BIOS with HP Performance Advisor ...34 8 Managing power ...35 Initiating and exiting Sleep and Hibernation ...35 Manually initiating and exiting Sleep 36 Manually initiating and exiting Hibernation (select products only
  • HP OMEN 15-5200 | User Guide - Page 9
    computer cannot exit Hibernation 39 Running on AC power ...39 Troubleshooting power problems ...40 Shutting down (turning off) the computer ...40 9 48 Using firewall software ...48 Installing software updates ...48 Using HP Touchpoint Manager (select products only 49 Securing your wireless network
  • HP OMEN 15-5200 | User Guide - Page 10
    Using HP PC Hardware Diagnostics (UEFI) ...54 Downloading HP PC HP Recovery partition (select products only 61 14 Specifications ...62 Input power ...62 Operating environment ...62 15 Electrostatic Discharge ...63 16 Accessibility ...64 Supported assistive technologies ...64 Contacting support
  • HP OMEN 15-5200 | User Guide - Page 11
    Select the Store icon next to the taskbar search box. 2. Select HP picks to view all the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All
  • HP OMEN 15-5200 | User Guide - Page 12
    and troubleshooting tips HP support ● Online chat with an HP technician For U.S. support, go to http://www.hp.com/go/contactHP. ● Support telephone numbers For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● HP service center locations Safety & Comfort Guide
  • HP OMEN 15-5200 | User Guide - Page 13
    Resource Contents Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where
  • HP OMEN 15-5200 | User Guide - Page 14
    all the devices installed on your computer. - or - 1. Type hp performance advisor in the taskbar search box, and then select HP Performance Advisor. -or- Click the HP OMEN Central Ops icon on the taskbar, and then click HP Performance Advisor. 2. Select Your Computer, and then select Device
  • HP OMEN 15-5200 | User Guide - Page 15
    Right side Component (1) Memory card reader Description Reads optional memory cards that store, manage, share, or access information. To insert a card: ▲ Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then press in on the card until it is firmly
  • HP OMEN 15-5200 | User Guide - Page 16
    Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of and Environmental Notices. To access this guide: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP OMEN 15-5200 | User Guide - Page 17
    Component Description NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audioin (microphone). ENWW Rear 7
  • HP OMEN 15-5200 | User Guide - Page 18
    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Select My
  • HP OMEN 15-5200 | User Guide - Page 19
    Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. TIP: You can disable the TouchPad or change the TouchPad sensitivity and click speed. See Keyboard shortcuts
  • HP OMEN 15-5200 | User Guide - Page 20
    Lights TIP: You can customize the keyboard lighting. See Lighting zones on page 18. Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts
  • HP OMEN 15-5200 | User Guide - Page 21
    Buttons and speakers Component (1) Power button (2) Speakers (2) ENWW Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to
  • HP OMEN 15-5200 | User Guide - Page 22
    the esc key. Opens the Start menu. NOTE: Pressing the Windows key again will close the menu. TIP: You can disable the Windows key in HP OMEN Control. See Disable key assignments on page 21. Execute frequently used system functions when pressed in combination with the fn key. NOTE: On select products
  • HP OMEN 15-5200 | User Guide - Page 23
    the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness
  • HP OMEN 15-5200 | User Guide - Page 24
    provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the
  • HP OMEN 15-5200 | User Guide - Page 25
    fans to maximum speed ● Enable or disable current key assignments NOTE: Keyboard macros are not supported. To open HP OMEN Control: ▲ Click the HP OMEN Central Ops icon on the taskbar, and then click the HP OMEN Control icon . -or- Click the HP OMEN Control icon . ENWW HP OMEN Control 15
  • HP OMEN 15-5200 | User Guide - Page 26
    profiles and assign up to 10 profiles at a time using the fn key + any one of the number keys. To create user profiles: 1. Click the HP OMEN Control icon . 2. Under Profiles, click the + icon to create a user profile. 3. Type the name of the user profile. NOTE: Repeat steps 2 through 3 to create
  • HP OMEN 15-5200 | User Guide - Page 27
    of 30 different gaming key combinations when used alone or with the fn, ctrl, alt, or shift keys. To program the gaming keys: 1. Click the HP OMEN Control icon . 2. Select the Key Assignments tab, and then click the box next to the gaming key you want to program. 3. Type any key assignment
  • HP OMEN 15-5200 | User Guide - Page 28
    The keyboard includes programmable lighted keyboard zones that ensure that you hit the right key every time, even when gaming in low-light conditions. With HP OMEN Control you can customize the colors of each zone for each user profile. NOTE: When you first set up your computer, all of the lighting
  • HP OMEN 15-5200 | User Guide - Page 29
    user profile. TIP: You can select one color and apply it to all the lighting zones at once. Advanced keyboard settings With advanced settings in HP OMEN Control, you can have more control over your keyboard functions. You can disable keys on the keyboard as well as the TouchPad and touch screen
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    speed. Turns the TouchPad off and on. Turns the touch screen features off and on. To enable or disable the shortcut keys: 1. Click the HP OMEN Control icon . 2. Click the Advanced tab. 3. Under Screen and Trackpad and System Settings, select the function you want to disable or enable. Some
  • HP OMEN 15-5200 | User Guide - Page 31
    You can disable the Windows key, Caps Lock key, Windows application key, or any one of the action keys. To disable keys: 1. Click the HP OMEN Control icon . 2. Select the Advanced tab. 3. Under Disable Keys and Function Key Defaults, select the key you want to disable. ENWW Advanced keyboard
  • HP OMEN 15-5200 | User Guide - Page 32
    device in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), , connect to a network, and diagnose and repair network problems. 22 Chapter 4 Connecting to a network ENWW
  • HP OMEN 15-5200 | User Guide - Page 33
    support for mobile broadband service. Your new computer, when used with a mobile operator's network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots. NOTE: If your computer includes HP DataPass, the instructions
  • HP OMEN 15-5200 | User Guide - Page 34
    HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using HP DataPass (select products only) HP such as the following: ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ●
  • HP OMEN 15-5200 | User Guide - Page 35
    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Sharing data and drives and
  • HP OMEN 15-5200 | User Guide - Page 36
    wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides
  • HP OMEN 15-5200 | User Guide - Page 37
    TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. ENWW Using video 27
  • HP OMEN 15-5200 | User Guide - Page 38
    connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable computer screen image between 4 display states: ● PC screen only: View the screen image on the HDMI is the only video interface that supports high-definition video and audio. After
  • HP OMEN 15-5200 | User Guide - Page 39
    2. Connect the other end of the cable to the digital display device. 3. Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external
  • HP OMEN 15-5200 | User Guide - Page 40
    ▲ Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or
  • HP OMEN 15-5200 | User Guide - Page 41
    6 Navigating the screen You can navigate the computer screen in the following ways: ● Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) Using the TouchPad and touch screen
  • HP OMEN 15-5200 | User Guide - Page 42
    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
  • HP OMEN 15-5200 | User Guide - Page 43
    One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and
  • HP OMEN 15-5200 | User Guide - Page 44
    box, and then select HP Performance Advisor. -or- Click the HP OMEN Central Ops icon on the taskbar, and then click HP Performance Advisor. 2. Select Your Computer, and then select BIOS. 3. Scroll down to view the current BIOS settings or follow the on-screen instructions to make changes to the
  • HP OMEN 15-5200 | User Guide - Page 45
    the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select products only) on page 36. CAUTION: To reduce the risk of possible audio and video
  • HP OMEN 15-5200 | User Guide - Page 46
    you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
  • HP OMEN 15-5200 | User Guide - Page 47
    or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support.
  • HP OMEN 15-5200 | User Guide - Page 48
    the question mark icon in the taskbar. 2. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery
  • HP OMEN 15-5200 | User Guide - Page 49
    or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use
  • HP OMEN 15-5200 | User Guide - Page 50
    battery life. ● The power meter icon changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (
  • HP OMEN 15-5200 | User Guide - Page 51
    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 5 seconds. ●
  • HP OMEN 15-5200 | User Guide - Page 52
    Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
  • HP OMEN 15-5200 | User Guide - Page 53
    If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or Click the question mark icon in the taskbar. 2. Select My PC, select the Updates tab, and then select Check for updates and
  • HP OMEN 15-5200 | User Guide - Page 54
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
  • HP OMEN 15-5200 | User Guide - Page 55
    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
  • HP OMEN 15-5200 | User Guide - Page 56
    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP OMEN 15-5200 | User Guide - Page 57
    notebook mode and you must use the keyboard attached to your notebook instructions HP SimplePass software. To register fingerprints with HP SimplePass: 1. Swipe a finger on the fingerprint sensor to launch HP SimplePass. 2. When the HP SimplePass welcome screen is displayed, select Get Started. 3. HP
  • HP OMEN 15-5200 | User Guide - Page 58
    . For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and
  • HP OMEN 15-5200 | User Guide - Page 59
    Options, and then follow the on-screen instructions. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks,
  • HP OMEN 15-5200 | User Guide - Page 60
    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 50 Chapter 10 Securing your computer and information ENWW
  • HP OMEN 15-5200 | User Guide - Page 61
    in notebook mode and you must use the keyboard attached to your notebook. The HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP OMEN 15-5200 | User Guide - Page 62
    Click the question mark icon in the taskbar. 2. Select My PC, and then select Specifications. - or - ▲ Use Setup Utility HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions
  • HP OMEN 15-5200 | User Guide - Page 63
    that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Synchronizing
  • HP OMEN 15-5200 | User Guide - Page 64
    a convertible computer, your computer must be in notebook mode and you must use the keyboard attached to instructions. On a tablet, press the volume down button to stop a diagnostic test. NOTE: If you need to stop a diagnostic test on computers or tablets with a keyboard, press esc. Downloading HP PC
  • HP OMEN 15-5200 | User Guide - Page 65
    the product name, and then click Go. - or - Click Find Now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. ENWW Downloading
  • HP OMEN 15-5200 | User Guide - Page 66
    , and then select This PC. ● If your computer does not support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions
  • HP OMEN 15-5200 | User Guide - Page 67
    Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. ◦ Be sure that the computer is connected to AC power before you begin creating the
  • HP OMEN 15-5200 | User Guide - Page 68
    search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide
  • HP OMEN 15-5200 | User Guide - Page 69
    then quickly hold down the Windows button; then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
  • HP OMEN 15-5200 | User Guide - Page 70
    keyboard, connect the keyboard to the keyboard dock before beginning these steps. 1. Insert the HP Recovery media. 2. Access BIOS: For computers or tablets with keyboards attached: ▲ Turn on want to boot. 4. Follow the on-screen instructions. 60 Chapter 13 Backing up, restoring, and recovering ENWW
  • HP OMEN 15-5200 | User Guide - Page 71
    only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. ENWW Restore and recovery
  • HP OMEN 15-5200 | User Guide - Page 72
    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power and current DC plug of external HP power supply Rating 19.5 V dc @ 2.31 A - 45 W 19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W 19.5
  • HP OMEN 15-5200 | User Guide - Page 73
    15 Electrostatic Discharge Electrostatic discharge is the release of static electricity when damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep
  • HP OMEN 15-5200 | User Guide - Page 74
    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
  • HP OMEN 15-5200 | User Guide - Page 75
    activating 23 IMEI number 23 MEID number 23 HP OMEN Control 15 HP PC Hardware Diagnostics (UEFI) using 54 HP Performance Advisor 34 device information 4 HP Recovery Manager correcting boot problems 60 starting 59 HP Recovery media creating 56 recovery 59 HP Recovery partition recovery 59 removing 61
  • HP OMEN 15-5200 | User Guide - Page 76
    12 Windows application 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 lighting zones, customizing 18 lights AC 42 HP 3D DriveGuard 42 software updates, installing 48 sound settings, using 27 speakers connecting 26 identifying 11 supported discs
  • HP OMEN 15-5200 | User Guide - Page 77
    touch screen gestures one-finger slide 33 TouchPad buttons 9 turn off and on 20 using 31 TouchPad and touch screen gestures tap 31 two-finger pinch zoom 32 TouchPad gestures two-finger scroll 32 two-finger tap 32 TouchPad zone, identifying 9 traveling with the computer 14, 44 turning off the
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User Guide