HP OfficeJet Pro 8720 User Guide - Page 7

Store printing supplies

........................................................................................................................................

98

Anonymous usage information storage

..............................................................................................................

98

Cartridge warranty information

..........................................................................................................................

99

8

Network setup

...........................................................................................................................................

100

Set up the printer for wireless communication

................................................................................................

100

Before you begin

.............................................................................................................................

100

Set up the printer on your wireless network

..................................................................................

101

Change the connection type

...........................................................................................................

101

Test the wireless connection

...........................................................................................................

102

Turn on or

oﬀ

the wireless capability of the printer

.......................................................................

102

Change network settings

..................................................................................................................................

102

Use Wi-Fi Direct

.................................................................................................................................................

104

9

Printer management tools

..........................................................................................................................

107

Toolbox (Windows)

............................................................................................................................................

107

HP Utility (OS X)

.................................................................................................................................................

107

Embedded web server

.......................................................................................................................................

107

About cookies

..................................................................................................................................

108

Open the embedded web server

.....................................................................................................

108

Embedded web server cannot be opened

......................................................................................

109

Restrict Color

...................................................................................................................................

109

HP Web Jetadmin software

...............................................................................................................................

110

10

Solve a problem

.......................................................................................................................................

111

Jams and paper-feed issues

..............................................................................................................................

111

Clear a paper jam

.............................................................................................................................

111

Read general instructions in the Help for clearing paper jams

....................................

111

Clear a print carriage jam

................................................................................................................

117

Read general instructions in the Help for clearing a print carriage jams

....................

117

Learn how to avoid paper jams

.......................................................................................................

117

Solve paper-feed problems

.............................................................................................................

118

Printing issues

...................................................................................................................................................

119

Fix problems with page not printing (unable to print)

...................................................................

119

Read general instructions in the Help for unable to print issues

................................

119

Fix print quality issues

....................................................................................................................

123

Read general instructions in the Help for resolving print quality issues

.....................

123

Copy issues

........................................................................................................................................................

126

Scan issues

........................................................................................................................................................

126

Fax issues

...........................................................................................................................................................

127

ENWW

vii

HP OfficeJet Pro 8720 User Guide - Page 7

HP Utility OS X, HP Web Jetadmin software - paper jam

Page 7 highlights

Section	Page
How do I?	11
Get started	12
Accessibility	12
HP EcoSolutions (HP and the Environment)	13
Manage power	13
Quiet Mode	14
Optimize Printing Supplies	15
Understand the printer parts	15
Top and front view	15
Printing supplies area	16
Back view	16
Use the printer control panel	17
Overview of buttons and lights	17
Control panel display icons	18
Function tabs	18
Change printer settings	19
Use shortcuts	19
Dashboard	19
HP Digital Solutions	20
What are HP Digital Solutions?	20
HP Digital Filing	20
HP Digital Fax	20
Requirements	20
Set up HP Digital Solutions	22
Set up HP Digital Filing	22
Set up Scan to Network Folder	22
Set up Scan to Email	23
Step 1: Set up the outgoing email profiles	23
Step 2: Add email addresses to the Email Address Book	24
Step 3: Configure other email options	24
Set up HP Digital Fax	25
Use the HP Digital Solutions	25
Use HP Scan to Network Folder	25
Use Scan to Email	26
Use HP Digital Fax	26
Near Field Communication (NFC)	26
Paper basics	26
Recommended papers for printing	27
Order HP paper supplies	28
Tips for selecting and using paper	28
Load paper	29
Load an original on the scanner glass	35
Load an original in the document feeder	36
Set up and use accessories	37
Install and use Tray 2	37
Work with trays	37
Update the printer	38
Open the HP printer software (Windows)	39
Turn the printer off	40
Print	41
Print documents	41
Print brochures	42
Print on envelopes	43
Print photos	44
Print on special and custom-size paper	45
Print on both sides (duplexing)	47
Print from mobile device	48
Print with AirPrint™	48
Tips for successful printing	48
Copy and scan	52
Copy	52
Scan	52
Scan to a computer	53
Scan to a memory device	54
Scan to email	54
Scan to email through Scan tab	54
Set up Scan to Email	54
Scan a document or photo to email	55
Scan to email through Scan-to-Email app	55
Set up Scan to Email	55
Scan a document or photo to email	56
Change account settings	57
Scan using Webscan	57
Scanning documents as editable text	58
Scan documents as editable text	58
Guidelines for scanning documents as editable text	59
Create a new scan shortcut (Windows)	59
Change scan settings (Windows)	60
Tips for copy and scan success	61
Fax	62
Send a fax	62
Send a standard fax	62
Send a standard fax from the computer	63
Send a fax from a phone	63
Send a fax using monitor dialing	64
Send a fax using printer memory	64
Send a fax to multiple recipients	65
Send a fax in Error Correction Mode	65
Receive a fax	66
Receive a fax manually	66
Set up backup fax	67
Reprint received faxes from memory	67
Forward faxes to another number	68
Set automatic reduction for incoming faxes	68
Block unwanted fax numbers	69
Receive faxes using HP Digital Fax	70
Set up phone book contacts	70
Create and edit a phone book contact	71
Create and edit a group phone book contact	72
Delete phone book contacts	72
Print a list of phone book contacts	73
Change fax settings	73
Configure the fax header	73
Set the answer mode (Auto answer)	74
Set the number of rings before answering	74
Change the answer ring pattern for distinctive ring	74
Set the dial type	75
Set the redial options	75
Set the fax speed	76
Set the fax sound volume	76
Fax and digital phone services	77
Fax on Voice over Internet Protocol	77
Use reports	77
Print fax confirmation reports	78
Print fax error reports	79
Print and view the fax log	79
Clear the fax log	79
Print the details of the last fax transaction	79
Print a Caller ID Report	80
View the Call History	80
Additional fax setup	80
Set up faxing (parallel phone systems)	81
Select the correct fax setup for your home or office	82
Case A: Separate fax line (no voice calls received)	83
Case B: Set up the printer with DSL	84
Case C: Set up the printer with a PBX phone system or an ISDN line	85
Case D: Fax with a distinctive ring service on the same line	85
Case E: Shared voice/fax line	86
Case F: Shared voice/fax line with voice mail	88
Case G: Fax line shared with computer modem (no voice calls received)	88
Set up the printer with a computer dial-up modem	89
Set up the printer with a computer DSL/ADSL modem	90
Case H: Shared voice/fax line with computer modem	91
Shared voice/fax with computer dial-up modem	91
Shared voice/fax with computer DSL/ADSL modem	92
Case I: Shared voice/fax line with answering machine	94
Case J: Shared voice/fax line with computer modem and answering machine	95
Shared voice/fax line with computer dial-up modem and answering machine	95
Shared voice/fax line with computer DSL/ADSL modem and answering machine	97
Case K: Shared voice/fax line with computer dial-up modem and voice mail	98
Test fax setup	100
Web Services	101
What are Web Services?	101
Set up Web Services	101
Use Web Services	102
HP ePrint	103
Print apps	103
Remove Web Services	104
Work with cartridges	105
Information on cartridges and the printhead	105
Some color ink is used even when printing with black cartridge only	106
Check the estimated ink levels	106
Replace the cartridges	106
Order ink cartridges	108
Store printing supplies	108
Anonymous usage information storage	108
Cartridge warranty information	109
Network setup	110
Set up the printer for wireless communication	110
Before you begin	110
Set up the printer on your wireless network	111
Change the connection type	111
Test the wireless connection	112
Turn on or off the wireless capability of the printer	112
Change network settings	112
Use Wi-Fi Direct	114
Printer management tools	117
Toolbox (Windows)	117
HP Utility (OS X)	117
Embedded web server	117
About cookies	118
Open the embedded web server	118
Embedded web server cannot be opened	119
Restrict Color	119
HP Web Jetadmin software	120
Solve a problem	121
Jams and paper-feed issues	121
Clear a paper jam	121
Read general instructions in the Help for clearing paper jams	121
Clear a print carriage jam	127
Read general instructions in the Help for clearing a print carriage jams	127
Learn how to avoid paper jams	127
Solve paper-feed problems	128
Printing issues	129
Fix problems with page not printing (unable to print)	129
Read general instructions in the Help for unable to print issues	129
Fix print quality issues	133
Read general instructions in the Help for resolving print quality issues	133
Copy issues	136
Scan issues	136
Fax issues	137
Run the fax test	137
What to do if the fax test failed	137
Troubleshoot fax problems	141
Read general instructions in the Help for specific fax problems	141
The display always shows Phone Off Hook	141
The printer is having problems sending and receiving faxes	141
The printer cannot receive faxes, but can send faxes	143
The printer cannot send faxes, but can receive faxes	144
Fax tones are recorded on my answering machine	144
The computer cannot receive faxes (HP Digital Fax)	144
Network and connection issues	144
Fix wireless connection	145
Find network settings for wireless connection	145
Fix Wi-Fi Direct connection	145
Fix Ethernet connection	146
Printer hardware issues	146
Get help from the printer control panel	147
Understand printer reports	147
Printer status report	147
Network configuration page	148
Print quality report	148
Wireless test report	148
Web access test report	148
Solve problems using Web Services	148
Maintain the printer	149
Clean the scanner glass	149
Clean the exterior	150
Clean the document feeder	150
Maintain the printhead and cartridges	151
Restore original factory defaults and settings	152
HP support	153
Technical information	155
Specifications	155
Regulatory information	157
Regulatory Model Number	158
FCC statement	159
Notice to users in Korea	159
VCCI (Class B) compliance statement for users in Japan	160
Notice to users in Japan about the power cord	160
Noise emission statement for Germany	160
Visual display workplaces statement for Germany	160
Notice to users of the U.S. telephone network: FCC requirements	160
Notice to users of the Canadian telephone network	161
Notice to users of the German telephone network	162
Australia wired fax statement	162
European Union Regulatory Notice	162
Products with wireless functionality	163
European telephone network declaration (Modem/Fax)	163
Declaration of conformity	163
Regulatory information for wireless products	163
Exposure to radio frequency radiation	163
Notice to users in Brazil	164
Notice to users in Canada	164
Notice to users in Taiwan	165
Notice to users in Mexico	165
Notice to users in Japan	165
Notice to users in Korea	165
Environmental product stewardship program	165
Eco-Tips	166
European Union Commission Regulation 1275/2008	166
Paper	166
Plastics	166
Material safety data sheets	166
Recycling program	167
HP inkjet supplies recycling program	167
Power consumption	167
Waste disposal for Brazil	167
Disposal of waste equipment by users	168
Chemical substances	168
Restriction of hazardous substance (Ukraine)	168
Restriction of hazardous substance (India)	168
China SEPA Eco Label User Information	168
China Energy Label for Printer, Fax and Copier	169
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	170
The Table of Hazardous Substances/Elements and their Content (China)	171
EPEAT	171
Battery disposal in Taiwan	172
California Perchlorate Material Notice	172
European Union Battery Directive	172
Battery notice for Brazil	172