HP Officejet k60 HP OfficeJet K Series - (English) User Guide - Page 42
Check for dial tone, Remove and reinstall your HPOfficeJet software
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HP OfficeJet K Series Check for dial tone Before using the fax features, verify that the connections are correctly established. 1 Press Start Fax, Black or Color, and listen for a dial tone. 2 If you do not hear a dial tone, check the connections. 3 Press Cancel to hang up. Remove and reinstall your HP OfficeJet software When you remove a program, you need to remove all files associated with that program, not just the files you see in a particular program folder. Do not simply delete the program files from your hard drive. Be sure to remove it properly, using the utility provided in the HP OfficeJet K Series program group. 1 On the Windows taskbar, click Start, point to Programs, choose HP OfficeJet K Series, and then choose Uninstall Software. 2 Follow the directions on the screen. 3 If you are asked whether you would like to remove shared files, click No. Other programs that use these files may not work properly if the files are deleted. 4 After the program finishes removing the software, disconnect your HP OfficeJet, and restart your PC. 5 To reinstall the software, insert the HP OfficeJet K Series CD-ROM into your PC's CD-ROM drive, and follow the instructions that appear. For more information, see the Setup Poster that came with your HP OfficeJet. 38 Chapter 9-Additional setup information