HP Officejet t65 HP OfficeJet T Series All-in-One - (English) User's Guide - Page 42
Put the HP OfficeJet CD-ROM into the CD-ROM drive. - scanner software
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Polaris (US) The image or text has horizontal white streaks through it. q Make sure you've selected the correct paper type. See "Changing print settings" on page 2-9 for details. q Press Menu, 3, 5 to print a Self Test Report to verify the problem. q If any lines are missing from the Self Test patterns, press Menu, 7, 1 to clean the print cartridges. q Confirm results by printing another Self Test Report. OCR or other bonus software is not installed. 1 Put the HP OfficeJet CD-ROM into the CD-ROM drive. The installer screen will appear. 2 On the right side of the installer screen, select the bonus software you want to install. 3 Follow the prompts on the screen. Copies or scanned images have vertical streaks or lines. q If you're using a scan/copy sleeve, be sure it's clean and not scratched or worn. q The scanner glass (and the white strip above it) may need to be cleaned: 1 Unplug the HP OfficeJet. Important: Use extreme caution to avoid scratching the glass. 2 Scannerglass: Open the front panel cover. Look inside for a glass strip about 9 inches (23 cm) long. Apply a solution of 3 parts isopropyl alcohol per one part tap water to a soft, lint-free cloth (such as polyester). Squeeze out excess moisture (do not get liquid inside the product) and gently wipe the scanner glass clean. 3 White strip: Clean the white strip above the scanner glass in the same way...4-4 HP Company Confidential - 3/18/99 1:56 pm