HP Omni 27-1057c HP Limited Warranty and Support Guide - Page 9

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LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. HP's only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which HP distributes the software proves to be defective in materials or workmanship within one (1) year of purchase, your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable media, refer to the following Web site: http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=lpg50101 It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support. Software Technical Support Software technical support for your HP software, HP preinstalled third-party software, and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for one year from date of purchase. See "Contacting HP" for online resources and telephone support. Any exceptions to this will be specified in your End-User License Agreement (EULA). Software technical support includes assistance with: • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. 7

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7
LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER
INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS
OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR
INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY
FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
HP’s only warranty obligations with respect to software distributed by HP under the HP
brand name are set forth in the applicable end-user license or program license agreement
provided with that software. If the removable media on which HP distributes the software
proves to be defective in materials or workmanship within one (1) year of purchase, your
sole remedy shall be to return the removable media to HP for replacement. For blank tape
removable media, refer to the following Web site:
Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty
support.
Software Technical Support
Software technical support for your HP software, HP preinstalled third-party software, and
third-party software purchased from HP is available from HP via multiple contact methods,
including electronic media and telephone, for one year from date of purchase. See
“Contacting HP” for online resources and telephone support. Any exceptions to this will be
specified in your End-User License Agreement (EULA).
Software technical support includes assistance with:
•
Installation, reinstallation questions and software update information.
•
Set up and configuring software.
•
Troubleshooting to determine system or software usage problems.
•
Basic steps of using non-HP software; advanced feature support for HP software.
Software technical support does NOT include assistance with:
•
Non-HP software that doesn’t ship with computing product.
•
Installing HP software on non-HP computing products.
•
System optimization and customization.
•
Non-PC-based network configuration.
•
Advanced feature usage on non-HP software.