HP OmniBook 4100 HP OmniBook 4100 PC Reference Guide - F1460-90001/2/3 - Page 123

Printing Problems

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Troubleshooting Solving Problems Printing Problems Hint For most printing problems, use the Print Troubleshooter in Windows Help. If a serial or parallel printer doesn't print • Check that you are using a proper cable or cable adapter, and that the printer is on. • Check for paper in the printer or other printer errors. • Make sure the printer cable is secure at both ends. If an infrared printer doesn't print • Windows NT 4.0 does not support infrared devices. • Make sure the infrared light path is not blocked. • Check for paper in the printer or other printer errors. • Make sure Windows is running-infrared printing is supported only while Windows is running. • An infrared driver must be installed and the BIOS Setup setting must be enabled. For details, refer to the driver's Readme file (located in \Omnibook\Drivers). • In Windows Help, use the Print Troubleshooter. If the left edge of printed output is missing • If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers. 7-13

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Troubleshooting
7-13
Printing Problems
For most printing problems, use the Print Troubleshooter in Windows Help.
If a serial or parallel printer doesn’t print
•
Check that you are using a proper cable or cable adapter, and that the printer is
on.
•
Check for paper in the printer or other printer errors.
•
Make sure the printer cable is secure at both ends.
If an infrared printer doesn’t print
•
Windows NT 4.0 does not support infrared devices.
•
Make sure the infrared light path is not blocked.
•
Check for paper in the printer or other printer errors.
•
Make sure Windows is running
—infrared printing is supported only while
Windows is running.
•
An infrared driver must be installed and the BIOS Setup setting must be enabled.
For details, refer to the driver’s Readme file (located in \Omnibook\Drivers).
•
In Windows Help, use the Print Troubleshooter.
If the left edge of printed output is missing
•
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.