HP OmniBook 7100 HP OmniBook DiagTools - User Guide - Page 24
Test Result: FAIL
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Basic System Test Test Result: FAIL Test Result: FAIL If one or more of the basic tests failed, a screen similar to the following will appear: Note Test failure does not necessarily mean that a component needs replacement. For example, it may simply mean that there is a configuration error or that there is a loose connection. What to do if the Basic System Test Fails The following actions are recommended: • Create a support ticket now. The support ticket is a complete record of the test results. It is the most effective way to communicate the problem to your local or HP-dedicated support agent. (To learn more about the support ticket, refer to chapter 5.) 3-4
Basic System Test
3-4
Test Result: FAIL
If one or more of the basic tests failed, a screen similar to the following will appear:
Test failure does not necessarily mean that a component needs replacement. For
example, it may simply mean that there is a configuration error or that there is a
loose connection.
What to do if the Basic System Test Fails
The following actions are recommended:
•
Create a support ticket now. The support ticket is a complete record of the test
results. It is the most effective way to communicate the problem to your local or
HP-dedicated support agent. (To learn more about the support ticket, refer to
chapter 5.)