HP OmniBook xt1000-ib HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 S - Page 21

LAN Problems - series driver

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If you can't type the euro symbol • Hold Alt GR when you press the marked key. • The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then press and hold Alt while typing 0128 on the numeric keypad. • Support for the euro symbol requires software available from Microsoft. This software is installed in the factory software, but may not be included with retail Windows. If a special feature on a USB mouse doesn't work • Make sure you installed any drivers included with the mouse. • Restart the notebook, so that it will detect the mouse. LAN Problems If the built-in network adapter doesn't connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different computer to the cable. • Use the networking problems troubleshooter in Windows Help and Support. • Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device. • Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure you have the correct clients and protocols installed. • Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet). If you can't browse My Network Places • Click Start, Search to look for a computer. If you can't log in to Netware servers • If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server's frame type. Check with your network administrator. If the notebook stops responding after booting • Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 21

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zt1100/xz100 and xt1000 Series
Troubleshooting and Diagnostics
21
Troubleshooting and Self-Repair Guide
If you can
’
t type the euro symbol
•
Hold Alt GR when you press the marked key.
•
The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active
(Fn+F8) and Num Lock is on, then press and hold Alt while typing 0128 on the numeric keypad.
•
Support for the euro symbol requires software available from Microsoft. This software is installed
in the factory software, but may not be included with retail Windows.
If a special feature on a USB mouse doesn
’
t work
•
Make sure you installed any drivers included with the mouse.
•
Restart the notebook, so that it will detect the mouse.
LAN Problems
If the built-in network adapter doesn
’
t connect to the LAN
•
Check all cables and connections. Try connecting at a different network station, if available.
•
If the green light next to the LAN port does not light, the LAN cable may not be connected to the
network or the network may be down. Try connecting a different computer to the cable.
•
Use the networking problems troubleshooter in Windows Help and Support.
•
Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the
Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try
disabling another device.
•
Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure
you have the correct clients and protocols installed.
•
Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for
100Base-TX operation. Maximum cable length is 100 meters (330 feet).
If you can
’
t browse My Network Places
•
Click Start, Search to look for a computer.
If you can
’
t log in to Netware servers
•
If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match
the server
’
s frame type. Check with your network administrator.
If the notebook stops responding after booting
•
Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at
startup because DHCP is enabled. Contact your network administrator to determine the proper
TCP/IP configuration.