HP P2000 HP StorageWorks I/O Module Replacement Instructions (590364-001, Febr - Page 2

Returning the failed items - msa

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Verifying module failure Before replacing the module, look at the event log, software management utilities, and device LEDs, and then confirm with HP support that the module has failed. Table 1 LED descriptions Module LED Description • Solid Green = Module is operating normally OK • Blink = System is starting up • Off = Module is NOT operating normally Fault/Service Required • Solid Amber = Fault condition • Blinking Amber = Hardware-controlled power-up or cache flush/restore error • Off = No fault conditions NOTE: For clarity, only relevant details are shown in these illustrations. Port and LED information is not included. Installing the replacement module 1. With the latches in the open position, slide the module into the enclosure as far as it will go (1). If necessary, press lightly on the top-center of the module to facilitate insertion. 2. Rotate the latches upward to engage the module with the internal connector (2) and then, turn the thumbscrews finger-tight (3). Removing the failed module 1. When the I/O module is connected to single-controller array enclosure, shut down the controller to prevent the virtual disks from going offline. Select the array in the navigation tree and then select Tools>Shutdown or Restart Controller. Select Operation=Shutdown, Controller Type=Storage, and Controller=A or B, as appropriate. The blue OK to Remove LED on the controller (near the service port) illuminates to indicate that the controller has been shut down. 2. Disconnect cables connected to the module. Label each cable to facilitate reconnection. 3. Turn the thumbscrews until they disengage from the module (1) and rotate both latches downward to disengage the module from the internal connector (2). 4. Pull the module straight out of the enclosure (3). 3. Reconnect the cables. Verifying proper operation Examine module status as indicated in Table 1. If the Fault/Service Required LED is amber, the module has not gone online and likely failed its self-test. Remove and reinstall the module. Returning the failed items In materials shipped with the replacement, HP specifies whether the failed component must be returned. Follow the provided instructions. Additional information HP StorageWorks Modular Smart Arrays: http://www.hp.com/go/msa HP storage: http://www.hp.com/storage HP support: http://www.hp.com/support HP documents: http://www.hp.com/support/manuals Page 2

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Verifying module failure
Before replacing the module, look at the event log, software management
utilities, and device LEDs, and then confirm with HP support that the
module has failed.
Table 1 LED descriptions
Description
Module LED
Solid Green = Module is operating
normally
Blink = System is starting up
Off = Module is NOT operating nor-
mally
OK
Solid Amber = Fault condition
Blinking Amber = Hardware-controlled
power-up or cache flush/restore error
Off = No fault conditions
Fault/Service Required
Removing the failed module
1.
When the I/O module is connected to single-controller array
enclosure, shut down the controller to prevent the virtual disks from
going offline.
Select the array in the navigation tree and then select
Tools>Shutdown or Restart Controller
. Select Operation=
Shutdown
,
Controller Type=
Storage
, and Controller=
A or B
, as appropriate.
The blue OK to Remove LED on the controller (near the service port)
illuminates to indicate that the controller has been shut down.
2.
Disconnect cables connected to the module. Label each cable to
facilitate reconnection.
3.
Turn the thumbscrews until they disengage from the module (1) and
rotate both latches downward to disengage the module from the
internal connector (2).
4.
Pull the module straight out of the enclosure (3).
NOTE:
For clarity, only relevant details are shown in these illustrations.
Port and LED information is not included.
Installing the replacement module
1.
With the latches in the open position, slide the module into the
enclosure as far as it will go (1). If necessary, press lightly on the
top-center of the module to facilitate insertion.
2.
Rotate the latches upward to engage the module with the internal
connector (2) and then, turn the thumbscrews finger-tight (3).
3.
Reconnect the cables.
Verifying proper operation
Examine module status as indicated in
Table 1
.
If the Fault/Service Required LED is amber, the module has not gone
online and likely failed its self-test. Remove and reinstall the module.
Returning the failed items
In materials shipped with the replacement, HP specifies whether the
failed component must be returned. Follow the provided instructions.
Additional information
HP StorageWorks Modular Smart Arrays:
h
t
tp://w
w
w
.hp
.co
m/go/ms
a
HP storage:
h
t
tp://w
w
w
.hp
.co
m/s
t
o
r
age
HP support:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
HP documents:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t/man
uals
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