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HP P2015 Service Manual - Page 289

HP LaserJet P2015n printer - laserjet error lights

UPC - 882780491984

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Index Symbols/Numerics 10/100 networking and wireless print servers 252 A accessories, part numbers 252 accessory error secondary messages 150 acoustics 264 alerts, setting up 29 automatic two-sided path door, rear 5 automatic two-sided printing media-size selector 5 B back cover, removing 87 blank pages 153 block diagram 70 button, print-cartridge-door 4 C card stock guidelines for using 11 cartridge door, removing 134 cartridges drum rotation check 173 part numbers 252 Cassette assembly, part numbers 222 checks drum rotation 173 engine 172 half-self-test 173 heating element 173 high-voltage power supply 174 circuit diagram 181 classes 188 cleaning high-voltage connection points 175 high-voltage contacts 174 media path 44 pickup roller (tray 1) 46 pickup roller (tray 2) 55 printer 43 clearing jams 160 cold reset 178 configuration HP LaserJet P2015 printer 2 HP LaserJet P2015d printer 2 HP LaserJet P2015dn printer 3 HP LaserJet P2015n printer 3 HP LaserJet P2015x printer 3 Configuration page 25 Connections Macintosh 23 Microsoft Windows 22 conserving toner 253 consumables ordering 188 contacting HP 261 control panel HP ToolboxFX settings 33 removing 95 status-light patterns 140 covers back, removing 87 cartridge door, removing 134 left-side, removing 86 part numbers 194 right-side, removing 86 top, removing 90 crooked pages 152 customer support 188 D dc controller 74 default settings, restoring 177, 178 Demo page 25 Device Settings tab, HP ToolboxFX 31 DIMM adding 254 removing 256 testing 256 DIMM errors 150 Documentation tab (HP ToolboxFX) 30 door print cartridge 4 straight-through output 4 drum rotation functional check 173 duplex solenoid, removing 106 duplex-drive assembly, part numbers 218 duplex-drive gears, removing 104 duplex-drive PCA, removing 101 duplexer tray, removing 89 duplexer, part numbers 224 E e-mail alerts, setting up 29 EconoMode 32, 253 ECU part numbers 210 removing 119 electrostatic discharge (ESD) 84 embedded Web server Configuration page 36 device status 36 event log 36 Information tab 36 Networking tab 36 order supplies 37 print info pages 36 product support 37 ENWW Index 279

Section	Page
Product information	11
Product features	12
HP LaserJet P2015 printer	12
HP LaserJet P2015d printer	12
HP LaserJet P2015n printer	13
HP LaserJet P2015dn printer	13
HP LaserJet P2015x printer	13
Identify product parts	14
Control panel	16
Supported paper and other media	17
Optimize print quality for media types	17
Guidelines for using media	18
HP media	18
Media to avoid	18
Media that can damage the printer	18
Paper	19
Labels	19
Label construction	19
Transparencies	19
Envelopes	19
Envelope construction	20
Envelopes with double-side seams	20
Envelopes with adhesive strips or flaps	20
Envelope storage	20
Card stock and heavy media	21
Card stock construction	21
Card stock guidelines	21
Letterhead and preprinted forms	21
Load media	23
Tray 1	23
Tray 2 and optional tray 3	24
Straight-through output path	24
Manual feed	25
Media type and tray loading	25
Installation	27
Site preparation	28
Package contents	29
Install tray 3	30
Install printer software	31
Supported operating systems	31
Drivers	31
Windows printer drivers	31
Macintosh printer driver	31
Driver downloads	31
Installing software on Microsoft® Windows	32
Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3	33
Uninstaller	33
Printer information pages	35
Demo page	35
Configuration page	35
Supplies Status page	35
Network Configuration page	35
Manage the printer	37
HP ToolboxFX	38
To view HP ToolboxFX	38
Status	39
Alerts	40
Set up status alerts	40
Set up e-mail alerts	40
Help	40
Device settings	41
Device information	41
Paper handling	42
Print quality	42
Paper types	42
System setup	43
Service	43
Print settings	43
Printing	43
PCL 5e	43
PCL 6	43
PostScript®	44
Network settings	44
Embedded Web server	45
Open the embedded Web server	45
Status tab	46
Settings tab	46
Networking tab	46
Links	47
Maintenance	49
Replace the print cartridge	50
Redistribute toner	52
Clean the printer	53
Clean the print-cartridge area	53
Clean the printer media path	54
Clean the pickup roller (tray 1)	56
Replace the pickup roller (tray 1)	61
Clean the pickup roller (tray 2)	65
Replace the pickup roller (tray 2)	72
Theory of operation	79
Introduction	80
Internal components	81
Timing	83
Engine control system	84
Laser/scanner system	86
Pickup/feed/delivery system	87
Image-formation system	89
Removal and replacement	93
Introduction	94
Removal and replacement strategy	94
Electrostatic discharge	94
Required tools	94
Before performing service	95
Pre-service procedures	95
Parts removal order	95
Covers	96
Left-side cover	96
Right-side cover	96
Back cover	97
Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only)	99
Top cover	100
Control panel	105
Formatter	107
Laser/scanner	108
Memory-tag-reader assembly	109
Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only)	111
Fuser	113
Fan	113
Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only)	114
Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only)	116
Fuser	117
Interlock assembly	128
ECU	129
Main motor	136
Pickup and feed assemblies	138
Transfer roller	138
Registration assembly	139
Main gear assembly/tray 2 pickup solenoid	140
Print-cartridge door	144
Problem solving	147
Basic problem solving	148
Status-light patterns	150
Fatal error secondary messages	157
Accessory error secondary messages	160
Media problemsolving	161
Printed page is different from what appeared on screen	163
Garbled, incorrect, or incomplete text	163
Missing graphics or text, or blank pages	163
Page format is different from another HP LaserJet printer	164
Graphics quality	164
Image problem solving	165
Light print or faded	165
Toner specks	165
Dropouts	165
Vertical lines	166
Gray background	166
Toner smear	166
Loose toner	167
Vertical repetitive defects	167
Misformed characters	167
Page skew	168
Curl or wave	168
Wrinkles or creases	168
Toner scatter outline	169
Clear jams	170
Print-cartridge area	170
Input trays	172
Output bin	175
Straight-through output path	176
Automatic two-sided printing path	177
Diagnostic resources	182
Engine test	182
Continuous self-test	182
Half self-test functional check	183
Drum rotation functional check	183
Heating element check	183
High-voltage contacts check	184
Checking the print cartridge contacts	184
Checking the high-voltage connector assembly	185
Network-setup problemsolving	186
Reset the printer	187
NVRAM initialization	187
Super NVRAM initialization	187
Network reset	188
Cold reset	188
Troubleshooting tools and reference diagrams	189
Repetitive image defects	189
General timing chart	190
Circuit diagram	191
Solenoids	193
Switches and sensors	194
Rollers and pads	195
Parts and diagrams	197
Order parts and supplies	198
Parts	198
Related documentation and software	198
Supplies	198
Assembly locations	200
Covers	204
Internal assemblies	208
Alphabetical parts list	238
Numerical parts list	249
Accessory/Consumable addendum	261
Consumables and accessories	262
10/100 networking print servers	262
HP print cartridges	263
HP policy on non-HP print cartridges	263
Storing print cartridges	263
Print cartridge life expectancy	263
Saving toner	263
DIMMs (memory or font)	264
Install a DIMM	264
Test the DIMM installation	266
Remove a DIMM	266
Service and support	269
Hardware service	270
Extended warranty	270
Guidelines for repacking the printer	271
How to contact HP	271
Printer specifications	273
Environmental specifications	274
Acoustic emissions	274
Electrical specifications	275
Physical specifications	277
Printer capacities and ratings	278
Memory specifications	278
Port availability	278
Regulatory information	279
FCC compliance	280
Declaration of Conformity statements	281
Regulatory statements	282
Laser safety statement	282
Canadian DOC regulations	282
Korean EMI statement	282
Laser statement for Finland	283
Warranty and licensing	285
Hewlett-Packard limited warranty statement	286
Hewlett-Packard software license agreement	287
Limited warranty for print cartridge	288

Match case Limit results 1 per page

Index

Symbols/Numerics

10/100 networking and wireless

print servers

252

accessories, part numbers

252

accessory error secondary

messages

150

acoustics

264

alerts, setting up

automatic two-sided path door,

rear

automatic two-sided printing

media-size selector

back cover, removing

blank pages

153

block diagram

button, print-cartridge-door

card stock

guidelines for using

cartridge door, removing

134

cartridges

drum rotation check

173

part numbers

252

Cassette assembly, part

numbers

222

checks

drum rotation

173

engine

172

half-self-test

173

heating element

173

high-voltage power supply

174

circuit diagram

181

classes

188

cleaning

high-voltage connection

points

175

high-voltage contacts

174

media path

pickup roller (tray 1)

pickup roller (tray 2)

printer

clearing jams

160

cold reset

178

configuration

HP LaserJet P2015 printer

HP LaserJet P2015d printer

HP LaserJet P2015dn printer

HP LaserJet P2015n printer

HP LaserJet P2015x printer

Configuration page

Connections

Macintosh

Microsoft Windows

conserving toner

253

consumables

ordering

188

contacting HP

261

control panel

HP ToolboxFX settings

removing

status-light patterns

140

covers

back, removing

cartridge door, removing

134

left-side, removing

part numbers

194

right-side, removing

top, removing

crooked pages

152

customer support

188

dc controller

default settings, restoring

177, 178

Demo page

Device Settings tab,

HP ToolboxFX

DIMM

adding

254

removing

256

testing

256

DIMM errors

150

Documentation tab

(HP ToolboxFX)

door

print cartridge

straight-through output

drum

rotation functional check

173

duplex solenoid, removing

106

duplex-drive assembly, part

numbers

218

duplex-drive gears, removing

104

duplex-drive PCA, removing

101

duplexer tray, removing

duplexer, part numbers

224

e-mail alerts, setting up

EconoMode

32, 253

ECU

part numbers

210

removing

119

electrostatic discharge (ESD)

embedded Web server

Configuration page

device status

event log

Information tab

Networking tab

order supplies

print info pages

product support

ENWW

Index

279