HP P3005d HP LaserJet P3005 - User Guide - Page 162
Solve common Macintosh problems - laserjet driver mac
UPC - 882780566620
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Solve common Macintosh problems In addition to the problems that are listed in Solve print-quality problems, this section lists problems that can occur when using a Mac computer. NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The device will not appear in the Chooser. The device driver is not listed in Print Center. Cause The device software might not have been installed or was installed incorrectly. The Postscript Printer Description (PPD) file is corrupt. Solution Make sure that the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where "" represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The device name, IP address, or Rendezvous host name does not appear in the device list box in the print center. Cause Solution The device might not be ready. Make sure that the cables are connected correctly, the device is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. The wrong connection type might be selected. Make sure that USB, IP Printing, or Rendezvous is selected, depending on the type of connection that exists between the device and the computer. The wrong device name, IP address, or Rendezvous host name is being used. Check the device name, IP address, or Rendezvous host name by printing a configuration page See Use information pages. Verify that the name, IP address, or Rendezvous host name on the configuration page matches the device name, IP address, or Rendezvous host name in the Print Center. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. The device driver does not automatically set up your selected device in Print Center. Cause Solution The device might not be ready. The device software might not have been installed or was installed incorrectly. Make sure that the cables are connected correctly, the device is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. Make sure that the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ 150 Chapter 7 Problem solving ENWW