HP P4015dn HP LaserJet P4010 and P4510 Series - User Guide
HP P4015dn - LaserJet B/W Laser Printer Manual
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- HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 1
HP LaserJet P4010 and P4510 Series Printers User Guide - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 2
- HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 3
HP LaserJet P4010 and P4510 Series Printers User Guide - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 5
...2 HP LaserJet P4014 models 2 HP LaserJet P4015 models 3 HP LaserJet P4515 15 Retrieve Job menu ...16 Information menu ...17 Paper Handling menu ...18 Configure Device menu ...19 Service menu ...38 3 Software for Windows Supported operating systems for Windows 40 Supported printer drivers - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 6
54 Open the HP Printer Utility 54 HP Printer Utility features 55 Supported utilities for Macintosh 55 Embedded Web server 55 Use features in the Macintosh printer driver 56 Print ...56 Create and use printing presets in Macintosh 56 Resize documents or print on a custom paper size 56 Print - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 7
Supported paper types for output options 75 Tray and bin capacity ...76 Special paper or print media guidelines 77 Load trays ...78 Paper orientation for loading trays 78 Load letterhead, preprinted, or prepunched paper 78 Load envelopes 79 Load Tray 1 ...80 Load Tray 2 or an optional 500-sheet - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 8
in the Windows printer driver 97 Open the printer driver ...97 Use printing shortcuts ...97 Set paper and quality options 98 Set document effects ...98 Set document finishing options 99 Set product output options 99 Set job storage options ...100 Obtain support and product-status information - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 9
Supplies life ...116 Replace supplies and parts ...117 Supply replacement guidelines 117 Change the print cartridge 117 Load staples ...120 Perform preventive maintenance 121 Reset the maintenance-kit counter 121 Install memory, internal USB devices, and external print server cards 122 Overview - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 10
service or support providers 196 Order directly through the HP Easy Printer Care software 196 Part numbers ...197 Paper-handling accessories 197 Print cartridges ...197 Maintenance kits ...198 Memory ...198 Cables and interfaces ...198 Paper ...199 Appendix B Service and support Hewlett-Packard - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 11
Ozone production ...215 Power consumption ...215 Toner consumption ...215 Paper use ...215 Plastics ...215 HP LaserJet print supplies 215 Return and recycling instructions 216 United States and Puerto Rico 216 Multiple returns (more than one cartridge 216 Single returns 216 Shipping 216 Non - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 12
EMI statement (Korea) ...220 Laser statement for Finland 221 Substances Table (China 222 Index ...223 x ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 13
1 Product basics ● Product comparison ● Features comparison ● Product Walkaround ENWW 1 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 14
MB. 640 MB. ● HP print cartridge, rated for up to 10,000 pages ● Tray 1 holds up to 100 sheets ● Tray 2 holds up to 500 sheets ● 500-sheet face-down output bin ● 100-sheet face-up output bin ● 4-line graphical control-panel display ● Hi-speed USB 2.0 port ● Enhanced input/output (EIO) slot - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 15
printer, HP LaserJet P4015n printer, size paper and 50 ppm plus the following: plus the following: plus the following: on A4 size paper ● Duplex-printing ● One additional 500- ● One additional 500- ● Embedded HP Jetdirect accessory for automatic sheet input tray (Tray 3) sheet input tray - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 16
LaserJet P4515n printer, HP LaserJet P4515n printer, size paper and 60 ppm plus the following: plus the following: plus the following: on A4 size paper ● One additional 500- ● One additional 500- ● One additional 500- ● Embedded HP Jetdirect sheet input tray (Tray 3) sheet input tray (Tray - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 17
● HP 500-sheet input tray (up to four additional trays) ● HP 1,500-sheet high-capacity input tray ● HP LaserJet 75-sheet envelope feeder ● HP LaserJet printer stand ● HP LaserJet automatic duplexer for two-sided printing ● HP LaserJet 500-sheet stacker ● HP LaserJet 500-sheet stapler/stacker ● HP - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 18
Supplies Supported operating systems Accessibility Description ● HP Web Jetadmin software ● Enhanced input/output (EIO) slot ● The supplies status page contains information about toner level, page count, and estimated pages remaining. ● The product checks for an authentic HP print cartridge at - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 19
Product Walkaround Front view 1 2 3 4 5 1 Top output bin 2 Control panel 3 Top cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 ENWW Product Walkaround 7 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 20
Rear view 5 4 1 2 3 1 Rear output bin (pull to open) 2 Duplex accessory cover (remove this to install the duplex printing accessory) 3 Interface ports 4 Right cover (provides access to the DIMM slot) 5 On/off switch 8 Chapter 1 Product basics ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 21
Interface ports 1 2 3 4 5 6 1 RJ.45 Network connection (not available for the HP LaserJet P4014 printer) 2 EIO slot 3 Power connection 4 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover) 5 Slot for a cable-type - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 22
Model and serial-number label location The label that contains the model and serial numbers is on the inside of the top cover. 10 Chapter 1 Product basics ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 23
2 Control panel ● Control-panel layout ● Use the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu ENWW 11 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 24
all of the active pages from the paper path. ● On: The product has data to print, but is waiting to receive all of the data. ● Off: The product has no data to print. ● Blinking: The product is processing or printing the data. ● On: The product has experienced a problem. See the control-panel display - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 25
Folder or STAR (Secure Transaction Access Retrieval) button Provides quick access to the RETRIEVE JOB menu NOTE: This item is not included for the HP LaserJet P4014 models. C Clear button Returns values to their defaults and exits the help screen NOTE: This item is not included for the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 26
. 6. Press the help button to see additional information about an item. The following are the main menus. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE 14 Chapter 2 Control panel ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 27
a page that provides more information. Item CLEAR JAMS LOAD TRAYS LOAD SPECIAL MEDIA PRINT ON BOTH SIDES SUPPORTED PAPER PRINT HELP GUIDE Explanation Prints a page that shows how to clear paper jams. Prints a page that shows how to load the input trays. Prints a page that shows how to load special - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 28
Retrieve Job menu This menu provides a list of the stored jobs in the product and access to all the job-storage features. You can print or delete these jobs at the product control panel. This menu appears when the product has a minimum of 80 MB of base memory. See Use job storage features on page 93 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 29
product, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information. This page is available only if you are using genuine HP supplies. Prints a page that shows a count of all paper sizes that have passed through the product, lists - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 30
available in the software program or the printer driver. Program and printer-driver settings override control-panel settings. Item ENVELOPE FEEDER SIZE ENVELOPE FEEDER TYPE TRAY1 SIZE TRAY1 TYPE TRAY[N] SIZE TRAY[N] TYPE Values Explanation List of available paper sizes for Use this item to set - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 31
to the print jobs that do not have a paper size specified in the program or printer driver. The default setting is LETTER. DEFAULT CUSTOM PAPER UNIT OF MEASURE SIZE XDIMENSION YDIMENSION Set the default custom paper size for Tray 1 or any 500-sheet tray. UNIT OF MEASURE: Use this option to select - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 32
MANUAL FEED=ON and Tray 1 is empty, the product goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the control-panel display. The default setting is OFF. Selects the version of Courier font to use: REGULAR: The internal Courier font that is available on the HP LaserJet - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 33
is blank. Select and maintain trays by number when you are not using the printer driver or when the software program has no option for tray selection. CLASSIC: Tray numbering is based on HP LaserJet 4 and older models. STANDARD: Tray numbering is based on newer HP LaserJet models. ENWW Configure - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 34
override control-panel settings. In general, it is best to change these settings in the printer driver, if applicable. Item SET REGISTRATION FUSER MODES Values Explanation PRINT TEST PAGE SOURCE ADJUST TRAY [N] Shifts the margin alignment to center the image on the page from top to bottom - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 35
can result in permanent damage to the product and fuser. Always select Transparencies as the type in the print driver and set the tray type at the product control panel to TRANSPARENCY. When selected, RESTORE MODES resets the fuser mode for each paper type back to its default setting. Turn this - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 36
printer driver. (Program and printer-driver settings override control-panel settings.) The default setting is OFF. Lighten or darken the print on the page by setting the toner cleaning toner from the fuser). Follow the instructions on the cleaning page. For more information, see Clean the paper path - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 37
System Setup submenu Items on this menu affect product behavior. Configure the product according to your printing needs. Item DATE/TIME JOB STORAGE LIMIT Values DATE DATE FORMAT TIME TIME FORMAT 1 to 100 JOB HELD TIMEOUT SHOW ADDRESS OFF 1 HOUR 4 HOURS 1 DAY 1 WEEK AUTO OFF Explanation Sets the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 38
Select whether the product tries to pull paper from a different tray than the one that you selected in the print driver. ● EXCLUSIVELY: Sets the product to pull from the tray that you selected and not pull from another tray, even if the tray that you selected is empty. ● FIRST: Sets the product - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 39
AUTO PS PDF PCL SUBMENU CLEARABLE WARNINGS JOB ON AUTO CONTINUE OFF ON REPLACE BLACK CARTRIDGE STOP AT tray, or open the top cover. The default setting is 30 MINUTES. Sets a "wake-up" time for the product to warm up each day. The default for each day is OFF. If you set a wake time, HP - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 40
before printing can continue. OVERRIDE AT OUT: Select this option to override the message and continue printing after the print cartridge is depleted. HP does not guarantee print quality after you select this option. The default value is OVERRIDE AT OUT. Set the threshold at which the ORDER - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 41
Stapler Stacker submenu This menu appears only when an optional stapler/stacker is attached. Item STAPLES STAPLES OUT Values NONE ONE-LEFT-ANGLED STOP CONTINUE Explanation Select whether all jobs should be stapled. If you select ONELEFT-ANGLED, all jobs are stapled. The default is NONE. Select - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 42
address in the form 169.254.x.x is assigned automatically. MANUAL SETTINGS MANUAL: Use the MANUAL SETTINGS menu to configure TCP/IPv4 parameters. (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: IP ADDRESS: The unique IP address of - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 43
Description SUBNET MASK: The subnet mask for the printer, where m is a value from 0 to during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP). AUTO IP: address 192.0.0.192 is set, consistent with older HP Jetdirect products. PRIMARY DNS Specify the IP - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 44
be up to 255 octets. For some networks, you might need to contact your Internet Service Provider (ISP) for the proxy server address. PROXY PORT Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 45
that contains the current security settings on the HP Jetdirect print server. NO*: A security settings . NO*: The current security settings are maintained. YES: Security settings are reset to network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 46
Sub-menu item Values and Description Select YES to choose this test, or NO to not choose it. DATA PATH TEST This test helps to identify data path and corruption problems on an HP postscript level 3 emulation product. It sends a predefined PS file to the product, However, the test is paperless - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 47
data with current results. Select YES to update the data, or NO to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T HALF: 10 Mbps, half-duplex operation. 10T FULL: - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 48
the factory (default) and network settings. This item also clears the input buffer for the active I/O. CAUTION: Restoring factory settings during a print mode when you send a print job, press a control-panel button, open a tray, or open the top cover. You can set how long the product remains idle - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 49
sheets of paper are used from each tray during the paper-path test. HP service personnel can use this item to manually test a sensor. Locate the sensor inside the product and manually test. PRINT/STOP TEST STOP TIME To identify noise problems, listen carefully as you perform each test. Specify a - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 50
Service menu The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. 38 Chapter 2 Control panel ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 51
3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 52
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista (32-bit and 64-bit) 40 Chapter 3 Software for Windows ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 53
Supported printer drivers for Windows ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) ● HP PCL 6 ● HP postscript emulation Universal Print Driver (HP UPD PS) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop- - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 54
Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 55
printing from postscript emulation needs, or for postscript flash font support HP UPD PCL 5 driver description ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 56
and do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 57
Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then 2. Right-click the driver icon, and then select Printing Preferences. select Properties. 3. Click the Device Settings tab. ENWW Change printer-driver settings for Windows 45 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 58
. This installation type is recommended for network installations. ● Full Installation. Installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This installation type is recommended for direct-connect installations. ● Custom Installation. Use this option - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 59
Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click the product name. 3. Click the option to uninstall the product, and then follow the onscreen instructions to remove the software. ENWW Remove software for Windows 47 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 60
a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator's computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 61
documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers. You can view HP Easy Printer Care software when the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 62
Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. 50 Chapter 3 Software for Windows ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 63
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 51 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 64
X V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 65
Change printer-driver settings for Macintosh Change the settings for all print preset option 4. every time you open a program and print. Click on the print queue. On the Printers menu, click Configure. 5. Click the Installable Options menu. NOTE: Configuration settings might not be available in - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 66
up product features that are not available in the printer driver. You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Printer Utility Open the HP Printer Utility in Mac OS X V10.2.8 1. Open the Finder, and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 67
you can perform from these pages. Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner Density Resolution Lock Resources Stored Jobs Trays Configuration IP Settings Bonjour Settings Additional Settings E-mail Alerts Description - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 68
presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale a document to fit on a different size - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 69
of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Layout Direction, select the order and placement of the pages on the sheet. 6. Next to Borders, select the type of border to print around each page on the sheet. ENWW Use features in the Macintosh printer driver 57 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 70
menu. 4. Next to Two-Sided, select either Long-Edge Binding or Short-Edge Binding. 5. Click Print. Print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 71
a task from the drop-down list. c. Click Launch. 4. To go to various support Web sites for this device, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver 59 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 72
60 Chapter 4 Use the product with Macintosh ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 73
5 Connectivity ● USB configuration ● Network configuration ENWW 61 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 74
USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long. Connect the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 1 Type B USB port 2 Type B USB connector 62 Chapter 5 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 75
embedded Web server, or for most networks, from the HP Web Jetadmin software. For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with products in which an - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 76
Table 5-4 IP addressing (continued) Service name BOOTP (Bootstrap Protocol) Auto IP Description For automatic IP address assignment. The BOOTP server provides the product with an IP address. Requires the administrator to input a product's MAC hardware address on the BOOTP server for the product to - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 77
highlight TCP/IP, and then press OK. 6. Press the down arrow to highlight IPV4 SETTINGS, and then press OK. 7. Press the down arrow to highlight MANUAL SETTINGS, and then press OK. 8. Press the down arrow to highlight IP ADDRESS, and then press OK. -orPress the down arrow to highlight SUBNET MASK - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 78
to highlight IPV6 SETTINGS, and then press OK. 7. Press the down arrow to highlight ADDRESS, and then press OK. 8. Press the down arrow to highlight MANUAL SETTINGS, and then press OK. 9. Press the down arrow to highlight ENABLE, and then press OK. 10. Press the down arrow to highlight ADDRESS, and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 79
network protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has information on the configuration page ● Allows the product control panel to display protocol-specific error and warning messages Disable IPX/SPX, AppleTalk, or DLC/LLC NOTE: - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 80
Link speed and duplex settings The link speed and communication mode of the print server must match the network. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 81
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options ENWW 69 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 82
cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 83
obtain best results, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duplexer Stacker - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 84
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-sheet tray Optional envelope feeder (3.0 x 5.0 inches to 8.5 x 14 inches) Custom 148 x 210 mm to 216 x 356 mm (5.83 x 8.27 inches to 8.5 x 14 inches) - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 85
sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. ENWW Custom paper sizes 73 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 86
media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ hpljp4010series or www.hp.com/support/hpljp4510series. Supported paper types for input options Paper type (control panel) Paper type (printer driver) Tray 1 ANY TYPE PLAIN LIGHT 60-75 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 87
Supported paper types for output options Paper type (control panel) Paper type (printer driver) Standard top bin (face-down) Rear bin (face-up) ANY TYPE PLAIN LIGHT 60-75 G/M2 CARDSTOCK>163 G/M2 TRANSPARENCY LABELS LETTERHEAD PREPRINTED PREPUNCHED COLOR - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 88
500-sheet Paper and cardstock trays Optional 1,500-sheet tray Labels Transparencies Paper Optional envelope feeder Standard top bin Rear bin Optional duplexer Envelopes Paper Paper Paper Optional stacker Optional stapler/stacker Paper Paper Optional 5-bin mailbox Paper Specifications - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 89
the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 90
product alters the way the images for each page are arranged. If you are using paper that requires a specific orientation, load it according to the information in the following table. Tray Tray 1 Single-sided printing, no stapler/stacker Duplex printing, no stapler/stacker Single-sided printing - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 91
Load envelopes Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the short, postage-edge leading into the product. 1 2 ENWW Load trays 79 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 92
. 1. Open Tray 1. 2. Pull out the tray extension. 3. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximumheight indicators. NOTE: For information about loading paper that requires a specific orientation, see Paper orientation for loading trays on page 78 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 93
Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. 2 Load Tray 2 or an optional 500-sheet tray CAUTION: To avoid jams, do not load trays while the product is printing. CAUTION: Do not fan the paper. Fanning can cause misfeeds. 1. Pull the tray out and lift - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 94
paper guide and slide it to the correct paper size. 4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. NOTE: For information about loading paper that requires a specific orientation, see Paper - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 95
. CAUTION: Do not fan the paper. Fanning can cause misfeeds. 1. Press the release and open the door of the 1,500-sheet tray. 2. If paper is in the tray, remove it. When paper is in the tray, the guides cannot be adjusted. 3. Pinch the guides at the front of the tray and slide them to the correct - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 96
a specific orientation, see Paper orientation for loading trays on page 78. 5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the front edge of the stack is aligned with the arrows. 6. Close the door on the tray. 84 Chapter 6 Paper and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 97
paper type for a print job through the printer driver or a software program and the tray is not configured to match the print-job's settings NOTE: The prompt does not appear if you are printing from Tray 1 and Tray 1 is configured for ANY SIZE and ANY TYPE. NOTE: If you have used other HP LaserJet - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 98
set the X and Y dimensions by using the numeric keypad or by pressing the up arrow or the down arrow . 5. Press OK to save the settings. 6. Press Menu . Select the paper by source, type, or size In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 99
rear output bin The product always prints to the rear output bin if it is open. Paper that is printed to this bin will exit faceup, with the last page on top (reverse order). Printing from Tray 1 to the rear output bin provides the straightest path. Opening the rear output bin might - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 100
, need to be loaded in a different direction. See Paper orientation for loading trays on page 78. To print to the optional stacker or optional stapler/stacker, select the option in the program, in the printer driver, or at the printer control panel. Before you use the optional stacker or optional - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 101
7 Use product features ● Economy settings ● Staple documents ● Use job storage features ENWW 89 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 102
Device option. Navigate to the Print Quality submenu. ● In the HP Printer Utility for Macintosh, click Configuration Settings, and then click Economode & Toner Density. ● In the Windows PCL printer driver, open the Paper/Quality tab, and select the EconoMode option. Sleep delay The adjustable - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 103
arrow or the down arrow to select ON or OFF, and then press OK. 6. Press Menu . Wake time The wake time feature allows you to instruct the product to wake at a certain time on selected days, to eliminate waiting for the warm-up and calibration periods. You must have SLEEP MODE - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 104
, select the stapler at the product control panel. You might need to configure the printer driver to recognize the optional stapler/stacker. You need to set this setting only once. See the printer driver online Help for details. Select the stapler in the software (Windows) 1. On the File menu, click - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 105
sheet, or calendar on the product and allow other users to print the job at any time. Stored jobs also can be protected by a PIN. CAUTION: If you turn off the product, all Quick Copy, Proof and Hold, and Personal jobs are deleted. Create a stored job Use the printer driver in the driver. Print a - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 106
from the RETRIEVE JOB menu on the product control panel. A job can be deleted from the control panel, from the embedded Web server, or from HP Web Jetadmin. To delete a job from the control panel, use the following procedure: NOTE: You can press the folder button the following procedure at step - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 107
8 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 95 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 108
for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print , and then in the category for Hardware and Sound click Printer. 2. In the list of printers, double-click the name of this product to open the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 109
Help to open the online Help. Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets. How do I Use a printing shortcut Create a custom printing shortcut Steps - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 110
the Print Quality area, click EconoMode. Set document effects To perform the following tasks, open the printer driver and click the Effects tab. How do I Steps to perform Scale a page to fit on a selected paper size Click Print document on, and then select a size from the dropdown list. Scale - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 111
Set document finishing options To perform the following tasks, open the printer driver and click the Finishing tab. How do I Print on both sides (Duplex) Print a booklet Print multiple pages per sheet Select page orientation Steps to perform Click Print on both sides. If you will bind the document - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 112
status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product and order supplies In the Internet Services drop-down list, select a support online option, and click Go! Check the status - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 113
printing options To perform the following tasks, open the printer driver and click the Advanced tab. How do I Steps print a particular number of copies, you can change the number of copies in the driver. Open the Paper/Output section, and then enter the number of copies to print. If you select 2 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 114
102 Chapter 8 Print tasks ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 115
● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use security features ● Manage supplies ● Replace supplies and parts ● Install memory, internal USB devices, and external print server cards ● Clean the product ● Upgrade the firmware ENWW 103 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 116
a page that shows how to load the input trays. Prints a page that shows how to load special paper, such as envelopes and letterhead. Prints a page that shows how to use the two-sided (duplex) printing function. Prints a page that shows supported paper types and sizes for the product. Prints a page - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 117
Print the information pages 1. Press Menu . 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight the required page, and then press OK to print. Print the show-me-how pages 1. Press Menu . 2. Make sure SHOW ME HOW is highlighted and then press OK. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 118
, select Hewlett-Packard, select HP Easy Printer Care, and then click Start HP Easy Printer Care. ● In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy Printer Care icon. ● Double-click the desktop icon. 106 Chapter 9 Manage and maintain the product - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 119
: Provides links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports. ● Troubleshooting and Help: Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts. Settings tab ● About - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 120
. When enabled, HP Proactive Support routinely scans your printing system to identify potential problems. Click the more info link to configure how frequently the scans occur. This page also provides information about available updates for product software, firmware, and HP printer drivers. You can - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 121
computer, use the HP Easy Printer Care software to tray configurations ● View and change the product control-panel menu configuration ● View and print internal pages ● Receive notification of product and supplies events ● View and change network configuration ● View support content that is specific - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 122
HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print paper set for each tray resolving problems. An HP-authorized support person and supplies to specific e-mail addresses. HP Jetdirect print server. 110 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 123
provide diagnostic and support information specific to your product. Shop for Supplies: Connects to the HP SureSupply Web site, where you will receive information on options for purchasing original HP supplies, such as print cartridges and paper. ● Product Support: Connects to the support site for - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 124
ability to resolve issues before users are affected. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features. The HP Web Jetadmin software can automatically notify you when - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 125
maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers data integrity, and encryption of network communications. For products that are connected to the network and have an HP - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 126
locked. ● The RETRIEVE JOB menu requires a PIN for access. ● The PAPER HANDLING menu is locked. ● The CONFIGURE DEVICE menu is locked (all submenus). requires a PIN for access. ● The INFORMATION menu is locked. ● The PAPER HANDLING menu is locked. ● The CONFIGURE DEVICE menu is locked (all submenus - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 127
Lock the formatter cage The formatter cage, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter cage prevents someone from removing DIMMs and internal USB devices from the formatter. ENWW Use security features 115 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 128
more than a few minutes. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 129
on a flat, sturdy surface. NOTE: Hewlett-Packard recommends the use of HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements. Change the print cartridge When a print cartridge approaches the end of useful - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 130
distribute the toner by gently rocking the print cartridge. CAUTION: Do not touch the shutter or the surface of the roller. 5. Remove the shipping lock and the shipping tape from the new print cartridge. Discard the lock and tape according to local regulations. 118 Chapter 9 Manage and maintain the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 131
arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the product control panel for further instructions. For additional help, go to www.hp.com/support/hpljp4010series or www.hp.com/support/ hpljp4510series. ENWW Replace supplies - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 132
unit toward the front of the product until the unit clicks into the open position. Grasp the blue staple-cartridge handle and pull the cartridge out of the stapler unit. 2. Insert the new staple cartridge into the stapler unit and rotate the stapler unit toward the rear of the product until the unit - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 133
includes the following items: ● Fuser ● Transfer roller ● Plastic tool for removing the old transfer roller ● Pair of gloves for handling the new transfer roller ● Tray 1 roller ● Eight feed rollers for the other trays ● Installation instructions NOTE: The maintenance kit is a consumable item and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 134
features, such as quick copying. This product supports printing PDF files when 128 MB of memory is installed. However, for the best performance, upgrade the memory to at least 192 MB. NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with the product - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 135
If you have not already done so, print a configuration page to find out how much memory is installed in the product before adding more memory. See Print the information and show-me-how pages on page 104. 1. After the configuration page has printed, turn the product off and disconnect the power cord. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 136
notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 124 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 137
7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. 1 2 2 NOTE: To remove a DIMM, first release the locks. 2 1 1 8. Close the access door, and press firmly until it snaps into place. ENWW Install memory, internal USB - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 138
on the configuration page. This area should list the new product language. Save resources (permanent resources) Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 139
the product is printing. NOTE: Overusing permanent resources or downloading them while the product is printing might affect product performance or Printers. -or- Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 140
. 1 2 2. Disconnect all interface cables. 3. Remove the right-side panel by sliding it towards the rear of the product to unlatch it. 128 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 141
4. Open the access door by pulling on the metal tab. 5. Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports. 6. Close the access door, and press firmly until it snaps into place. ENWW Install memory, internal USB devices, and external print - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 142
front of the product until it latches into place. 8. Reconnect the interface cables and the power cord. 9. Turn the product on. 130 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 143
print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1. Turn off the product. 2. Remove the two screws and cover plate from the EIO slot on the back of the product. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 144
NOTE: When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 1. Turn off the product. screws. 5. Turn on the product. 132 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 145
paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve printquality problems all paper from Tray 1. 6. Remove the cleaning page from the output bin, and load it face-down in Tray 1. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 146
, 2006. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp4010series_software or www.hp.com/go/ljp4510series_software. This page provides instructions for downloading the new firmware version. Transfer the new firmware to the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 147
address is 192.168.0.90, type ftp://192.168.0.90 . 5. Locate the downloaded .RFU file for the product. 6. Drag and drop the .RFU file onto on the HP Jetdirect page. The HP Jetdirect page is the second page that prints when you print the configuration page. NOTE: Before upgrading the firmware, make - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 148
you downloaded from the Web at the start of this procedure. If the filename is listed, select it. 6. Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. After the upload is complete, the browser window refreshes. 7. Select the .RFU file from the Printer Firmware - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 149
version you wrote down. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the :\PROGRAM FILES \HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 150
list, select Jetdirect Firmware Update again. 11. On the HP Jetdirect firmware page, the new firmware version is listed under Jetdirect Firmware Available on HP Web Jetadmin. Click the Update Firmware Now button to update the Jetdirect firmware. 138 Chapter 9 Manage and maintain the product ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 151
10 Solve problems ● Solve general problems ● Restore factory settings ● Interpret control-panel messages ● Jams ● Solve print-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve common Windows problems ● Solve common Macintosh problems ● Solve Linux problems ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 152
. a. If the page does not print correctly, the problem is with the product hardware. Contact HP Customer Care. b. If the page prints correctly, then the product hardware is working. The problem is with the computer you are using, with the printer driver, or with the program. 7. Select one of the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 153
printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 154
the down arrow to highlight RESTORE FACTORY SETTINGS, and then press OK to reset the product to the original factory settings. 142 Chapter 10 Solve problems ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 155
status of or problems with the product Warning messages inform you of data and print errors. These messages must be performed, such as adding paper or clearing a jam. Some error service or support provider. XX01 = memory is missing YY00 = cartridge ENWW Interpret control-panel messages 143 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 156
HP-authorized service or support provider. 13.JJ.NT PAPER JAM OPEN INPUT TRAYS alternates with A jam has occurred in an input tray. 1. Open the top cover. 2. Remove the print cartridge and any paper. Open all trays 3. Reinstall the print cartridge press OK Too much data was sent to the EIO - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 157
OK This is typically caused if two or more sheets 1. stick together in the product or if the tray is not properly adjusted. 2. Reload the tray with the correct paper size. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 158
HPauthorized service or support provider. 52.XY ERROR To continue turn off then on 53.XY.ZZ CHECK RAM DIMM SLOT There is a problem with the incorrect input or output request. 2. Turn the product off and then on. If the message persists, contact an HPauthorized service or support provider. - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 159
electrical specifications for the product. If the message persists, contact an HPauthorized service or support provider service or support provider. 66.XY.ZZ INPUT DEVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn the product detected a problem - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 160
. 3. Turn the product on. 4. If the message persists, contact an HPauthorized service or support provider. 66.XY.ZZ SERVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn the product detected a problem. off and then on. alternates with 66.XY.ZZ - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 161
. Press OK to continue. If the error does not clear, turn the product off then on. If the message persists, contact an HP-authorized service or support provider. 68.X STORAGE ERROR SETTINGS CHANGED For help press alternates with 68.X STORAGE ERROR SETTINGS CHANGED To continue press OK An error - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 162
in slot [X]. 8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has 1. encountered a critical error. 2. Turn the product off and then on. If the message persists, contact an HPauthorized service or support provider. Access denied MENUS LOCKED The product control-panel - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 163
an HP-authorized service or support PORT provider. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY For help press The product detected corrupt firmware in an input or output accessory. Printing can continue, but jams might occur. To view instructions for upgrading the firmware and to download the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 164
size or type press OK alternates with Current size and type of tray. To accept the size and type, press the back arrow . To change settings, press OK. TRAY [TYPE] [SIZE] For help press ENVELOPE FEEDER EMPTY The SHOW EVENT LOG from the control panel. 152 Chapter 10 Solve problems ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 165
during a firmware upgrade. Contact an HP-authorized service or support PORT to print the transferred data (some data might be lost). To solve this problem, simplify the print job press If paper is already in the envelope feeder, press OK to print. To use another tray, remove paper from the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 166
Tray 1 for manual feed. press OK. alternates with MANUALLY FEED [TYPE] [SIZE] For help press MANUALLY FEED [TYPE] [SIZE] The product is waiting for paper to be loaded Press OK to use a type and size that are in Tray 1 for manual feed. available in another tray. 154 Chapter 10 Solve problems - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 167
press OK to print second sides The first side of a manual duplex job has been 1. printed and the product is waiting for you to insert the output stack to complete the second side. 2. Load the output stack into Tray 1, maintaining the same orientation with printed side down. To continue printing - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 168
action 5. Reinstall the fuser and the rear output bin. 6. Turn the product on. PERFORM PRINTER MAINTENANCE For help press alternates due for regular maintenance. Contact your service representative to schedule maintenance. Continue printing until maintenance is performed. Firmware is being - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 169
during a firmware upgrade. Contact an HP-authorized service or support PORT paper than the size configured for the tray. Load the tray with the size configured for the tray. Make sure that the guides are positioned correctly in the specified tray. Printing can continue from other trays - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 170
than Remove one of the optional trays. the product supports. The product can accept up to four optional 500-sheet trays, or it can accept one optional 1,500-sheet tray and up to three optional 500sheet trays, for a total of up to four optional trays. TRAY [TYPE] [SIZE] To change size or type - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 171
OK to accept the values in the of paper requested. The message shows the message, or press the up or down arrow / most likely type and size available and the to scroll through the available choices. tray in which they are available. Wait for printer to reinitialize This message can appear for - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 172
jams Many jams are caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. The product is jammed.1 Cause Solution - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 173
careful not to tear jammed paper. If a small piece of paper is left in the product, it could cause additional jams. 6 1 5 2 4 3 1 Top-cover and print-cartridge areas 2 Optional envelope feeder 3 Tray areas (Tray 1, Tray 2, and optional trays) 4 Optional duplexer 5 Fuser area 6 Output areas (top - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 174
minutes. Cover the print cartridge with a sheet of paper while it is outside of the product. 2. Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area. See Clear - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 175
4. Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it. 2 1 5. Replace the envelope accessory cover and close Tray 1. 1 2 6. Reinstall the print cartridge and close the top cover. 7. If a jam message persists, jammed paper is still in - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 176
when you are using an optional envelope feeder. 1. Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position. 2 3 1 2. Grasp both sides of the optional envelope feeder and carefully pull it out of the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 177
4. Reinstall the envelope feeder. 5. Press OK to clear the jam message. 6. If a jam message persists, an envelope is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. 7. Replace the envelopes, making sure that you push the bottom envelopes in slightly - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 178
or other print media out of the product. If part of the paper has already been pulled into the product, see Clear jams from the top-cover and print-cartridge areas on page 162. Clear jams from Tray 2 or an optional 500-sheet tray 1. Slide the tray out of the product, lift it slightly, and remove - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 179
height indicators. 4. Slide the tray into the product. 5. Press OK to clear the jam message. 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. Clear jams from the optional 1,500-sheet tray 1. Open the front door - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 180
print-cartridge areas on page 162. 3. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4. Close the front door of the tray. 5. Press OK to clear the jam message. 6. If a jam message persists, a sheet is - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 181
Clear jams from the optional duplexer 1. Lift the optional duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 3. Slowly pull any paper out of the optional duplexer. ENWW Jams 169 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 182
location. See Jam locations on page 161. Clear jams from the fuser area Use this procedure only in these situations: ● Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear- output area. ● A sheet of paper has torn while you were trying to clear a jam from the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 183
2. Rotate the product so the rear is facing you. If an optional duplexer is installed, lift it and pull it straight out. Set it aside. 3. Open the rear output bin. 4. Remove the rear output bin. Place your finger near the left-side hinge, and push firmly to the right until the hinge-pin clears the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 184
, push up on the two blue levers on the sides of the fuser, and pull the fuser straight out. 6. Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet. CAUTION: Do not use a sharp or metal object to clear - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 185
8. Reinstall the rear output bin. Insert the right hinge-pin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin. 9. Plug the power cord into the product. 10. Replace the optional duplexer, if it was removed. ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 186
11. Turn the product on. 12. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. After clearing all jams, you need - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 187
through the top-cover area. See Clear jams from the top-cover and print-cartridge areas on page 162. 2. Grasp both sides of the paper, and slowly pull the paper out of the product. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the product. NOTE: If - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 188
sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. Clear jams from the optional stacker or stapler/stacker Paper Staple jams can occur only in the optional stapler/stacker. Clear paper jams from the optional stacker or stapler/stacker 1. At the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 189
4. If a jam message persists, a sheet is still jammed. Look for it in another location. Check the front of the accessory and carefully remove any jammed paper. See Jam locations on page 161. NOTE outward on the blue staple cartridge to remove it. 2. Rotate the green cover on the end of the staple - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 190
3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rear of the to the stacker bin is not blocked. Clear jams from the optional 5-bin mailbox 1. Remove any paper that is in the output bins. 2. On the back of the 5-bin mailbox, open the jam-access door. 178 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 191
top of the 5-bin mailbox, pull it straight down to remove it. 4. If the paper is jammed at the bottom of the 5-bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. ENWW Jams - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 192
store the most recent pages, performance is optimal. NOTE: When using this option, if the product runs out of paper and the job is being printed on both sides, some pages can be lost. ● ON - The product always highlight the appropriate setting, and then press OK. 180 Chapter 10 Solve problems ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 193
that you selected, so the toner is not fusing to the paper. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. Print-quality problems associated with the environment If the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 194
Support. Table 10-2 Image defect examples Problem Image example Solution Light print (partial page) 1. Make sure that the print cartridge is fully installed. 2. The toner level in the print cartridge might be low. Replace the print cartridge. 3. The paper might not meet HP specifications - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 195
Operating environment on page 212.) 7. Replace the print cartridge. Toner smear 1. Print a few more pages to see if the problem corrects itself. 2. Try using a different type of paper. 3. Make sure that the environmental specifications for the product are being met. (See Operating environment - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 196
on page 78.) Make sure that the guides in the tray are not too tight or too loose against the paper. 4. Turn over the paper in the tray. Also, try rotating the paper 180°. 5. Make sure that the type and quality of the paper you are using meet HP specifications. (See Paper and print media on page 69 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 197
little toner coverage. 1. Replace the print cartridge. 2. Reduce the number of pages that you print with very low toner coverage. 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the paper you are using meet HP specifications. (See Paper and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 198
Problem Image example Solution 5. Decrease the toner density. Open the CONFIGURE DEVICE menu at the product control panel. Open the PRINT QUALITY submenu and change the TONER ) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 199
Make sure paper is loaded in the tray correctly. correctly. The paper is jamming in the product. The USB cable might be defective or incorrectly connected. Other devices are running on your computer. If the problem persists, you might need to install the preventive maintenance kit. See Perform - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 200
they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7. If other users are able to - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 201
Web server to check the status of other protocols. See Use the embedded Web server on page 109. 9. Does the product appear in HP Web Jetadmin or other management application? ● Verify network settings on the Network configuration page. ● Confirm the network settings for the product using the - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 202
Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from a software program. Delete all temp files - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 203
problems NOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The product will not appear in the Chooser. The printer driver the getting started guide for instructions. The product name, IP address, or Rendezvous host name does not appear in the printer list box in - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 204
started guide for instructions. Delete the PPD file from the following hard drive folder: Library/Printers/ correct fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained USB Adapter Card Support software. The most current version of this software is - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 205
driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports problems For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/. ENWW Solve Linux - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 206
194 Chapter 10 Solve problems ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 207
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 195 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 208
To order a part or accessory, contact an HP-authorized service or support provider. Order directly through the HP Easy Printer Care software HP Easy Printer Care software is a product management tool designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 209
needs to be replaced. Printer stand Provides stability when multiple optional CB525A trays are installed. The stand has casters so you can easily move the product. Print cartridges Item HP LaserJet print cartridge Description 10,000-page cartridge 24,000-page cartridge Part number CC364A CC364X - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 210
Includes a replacement fuser, a transfer roller, a transfer-roller tool, a Tray 1 roller, eight feed rollers, and one pair of disposable gloves. Includes instructions for installing each component. 110-volt printer maintenance kit 220-volt printer maintenance kit The preventive maintenance kit is - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 211
high impact, such as brochures, sales material, and documents with graphics and photographic images. A4 (210 x 297 mm), 50 sheets/box C4179B/Asia-Pacific countries/regions and Europe Specifications: 32 lb (120 g/m2). HP LaserJet tough paper For use with HP LaserJet printers. This satin-finish - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 212
Part number HP Printing paper For use with HP LaserJet and inkjet printers. Created especially for small and home offices. Heavier and brighter than copier paper. Specifications: 92 bright, 22 lb. Letter (8.5 x 11 inch), 500 sheets/ream, 10-ream carton Letter (8.5 x 11 inch), 500 sheets - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 213
ream carton Legal (8.5 x 14 inch), 500 sheets/ream, 10-ream carton HPE1120/North America HPE113H/North America HPE1420/North America Specifications: 84 bright, 20 lb, 30% post-consumer content. HP LaserJet transparencies For use only with HP LaserJet monochrome printers. For crisp, sharp text and - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 214
202 Appendix A Supplies and accessories ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 215
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet P4014, P4014n, P4015n, P4015tn, P4015x, P4515n, P4515tn, P4515x, P4515xm DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 216
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 217
warranty service designated for your product. Based on availability and where geography permits, CSR parts will HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 218
Download software utilities, drivers, and electronic information www.hp.com/go/ljp4010series_software or www.hp.com/go/ ljp4510series_software Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 219
sheets of paper or other print media that did not print correctly. 5. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. ENWW HP maintenance agreements - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 220
components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. 208 Appendix B Service and support ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 221
C Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment ENWW 209 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 222
specifications Table C-1 Product dimensions and weights Product model Height HP LaserJet P4010 and P4510 Series base 394 mm (15.5 in) and n models HP LaserJet P4010 and P4510 Series tn models 514 mm (20.25 in) HP LaserJet P4010 and P4510 Series x models 514 mm (20.25 in) HP LaserJet - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 223
): LJ P4014n model, printing on A4-size paper in simplex mode 4 Configuration tested (HP LaserJet P4015): LJ P4015x model, printing on A4-size paper in simplex mode 5 Configuration tested (HP LaserJet P4515): LJ P4515x model, printing on A4-size paper in simplex mode ENWW Acoustic specifications - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 224
Operating environment Table C-6 Necessary conditions Environmental condition Printing Temperature (product and print cartridge) 7.5° to 32.5°C (45.5° to 90.5°F) Relative humidity 5% to 90% Storage/standby 0° to 35°C (32° to 95°F) 35% to 85% 212 Appendix C Specifications ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 225
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 213 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 226
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 227
status for this product, see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product's optional automatic duplex feature - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 228
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 229
can be found at: www.hp.com/go/reach. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 230
environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 231
's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet P4014 series, P4015 series, and P4515 series Regulatory Model Number3): Product Options: BOISB-0702-00 ALL Print Cartridges: CC364A /CC364X - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 232
as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 233
Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P4014, P4014n, P4015n, P4015tn, P4015x, P4515n, P4515tn, P4515x, P4515xm, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 234
Substances Table (China) 222 Appendix D Regulatory information ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 235
Index Symbols/Numerics 1,500-sheet tray loading 83 paper jams 167 500-sheet tray loading 81 paper jams 166 A A4 paper settings 19, 20 accessibility features 6 accessories available 5 ordering 196 part numbers 197 acoustic specifications 211 advanced printing options Windows 101 alerts, e-mail 55 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 236
20 cover pages 56, 98 creased paper, problemsolving 184 crooked pages 184 curled paper, problemsolving 184 custom paper sizes 73 custom-size paper tray settings 19 custom-size paper settings Macintosh 56 customer support embedded Web server links 111 HP Printer Utility pages 55 Linux 193 online 206 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 237
198 removing 132 settings 30 HP paper, ordering 199 HP Printer Utility 54, 55 HP Printer Utility, Macintosh 54 HP SupportPack 208 HP Universal Print Driver 42 HP Web Jetadmin firmware updates 136 HP-UX software 50 humidity problem-solving 181 specifications 212 I I/O menu 30 Illegal Operation - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 238
problem- solving 192 Macintosh driver settings custom-size paper 56 Job Storage 59 Services tab 59 watermarks 57 maintenance agreements 207 maintenance kit part number 198 using 121 managing network 64 manual feed settings 20 margins settings 22 material restrictions 216 Material Safety Data Sheet - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 239
167 500-sheet tray 166 duplexer 169 envelope feeder 164 fuser area 170 locations 162 output bin 175 top-cover 162 Tray 1 166 paper path test 37 part numbers cables 198 EIO cards 198 maintenance kit 198 memory 198 paper, HP 199 print cartridges 197 trays 197 pausing a print request 96 PCL drivers - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 240
printer languages settings 27 printer maintenance kit part number 198 using 121 printer stand part number 197 printing troubleshooting 187 Printing menu 19 priority, settings 44, 52 private jobs Windows 100 problem-solving blurred print 185 curled paper 7 rollers, replacing 121 rough paper output - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 241
mode delay, setting 26 power specifications 210 turning on or off 36 small paper, printing on 87 smeared toner, problemsolving 183 software embedded Web server 48, 55 HP Easy Printer Care 49, 106 HP Printer Utility 54 HP Web Jetadmin 48 Macintosh 54 settings 44, 52 supported operating systems 40, 52 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 242
Web Jetadmin firmware updates 136 Web sites customer support 206 fraud reports 116 HP Web Jetadmin, downloading 112 Linux support 193 Macintosh customer support 206 Material Safety Data Sheet (MSDS) 217 ordering supplies 196 universal print driver 42 weekly on-site service 207 weight, paper stapling - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 243
wrinkled paper, problemsolving 184 ENWW Index 231 - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 244
232 Index ENWW - HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 245
- HP P4015dn | HP LaserJet P4010 and P4510 Series - User Guide - Page 246
© 2008 Hewlett-Packard Development Company, L.P. www.hp.com *CB506-90961* *CB506-90961* CB506-90961
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HP LaserJet P4010 and P4510 Series Printers
User Guide