HP P920 P930 Monitor - User's Guide - Enhanced for accessibilty - Page 34
Preparing to call technical support
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Troubleshooting Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: The monitor Monitor model number Serial number for the monitor Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Hardware and software you are using A-4 User Guide
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Troubleshooting
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
The monitor
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using
A-4
User Guide