HP PL4260N Warranty/Support Guide for HP PL4245N and HP PE4240N - Page 2

Don't Forget to Register! Go to: http://register.hp.com Registration is quick, easy, and offers: • E-mail updates containing notifications about products and the most recent support alerts. • The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://subscription.support.hp.com Getting Help HP provides expert advice on using your HP TV or solving problems whether your product is in or out of warranty. Support options and availability vary by product, country/region, and language. The HP support process works most effectively if you seek assistance in the following order: 1 Reference your product setup poster or the User's Guide for information on set-up and general troubleshooting. 2 HP e-Support offers instant access to support information and helpful tips, 24 hours a day, seven days a week. You can also send e-mail to our on-line support technicians to help resolve any issues. These services require access to the Internet. Visit our Web site at http://www.hp.com/support 3 HP Total Care is available toll-free by phone 24 hours a day, seven days a week. HP can diagnose any issues and coordinate a repair if necessary. A repair covered by the limited warranty is free during the limited warranty period. After the warranty period, you will be quoted a repair cost. HP Total Care can be contacted at: 1-(800)-474-6836 [1-(800) HP Invent] When you call, please have your TV model number, product number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Warning: Preventing Image Retention Your plasma TV illuminates phosphor to display images, much like a conventional tube-type television. Viewing stationary images for extended periods of time results in uneven aging of the phosphor, causing grayed-out images to permanently appear on the screen. Permanent image retention can be avoided by taking some basic precautions. Following the recommendations listed below ensures your plasma TV will have longer life and offer better performance: • Whenever possible, avoid frequently displaying stationary images, such as Web sites, computer graphics, or video games for extended periods of time. • Display video and images in the widescreen 16:9 ratio format. Use the Aspect button on the remote control to change from 4:3 screen size (such as standard television) to fill the screen in 16:9 ratio. This will prevent potential image retention of sidebars. • Avoid viewing the onscreen display (OSD) menus from DVD players, VCRs, and other components for extended periods of time. • When watching a movie from a DVD player or VCR, do not leave the same image paused continuously over a long period of time. • Turn down the contrast and brightness of the screen. High brightness and contrast can accelerate image retention or stationary images. • Your plasma TV has a special feature that illuminates the entire screen and can remove very minor instances of screen image retention. • Image retention and uneven screen aging are not covered by your HP Warranty. 2