HP PX850AA User Manual - Page 42
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Troubleshooting Problem The monitor is off but it did not seem to enter into a low-power sleep mode. Possible Cause The HP Display LiteSaver may not be compatible with your computer system. Some notebook computers are not compatible and the monitor power can not be controlled. The monitor's power saving control is disabled. Solution Confirm that the HP Display LiteSaver is compatible with your system. 1. Right-click on the HP Display LiteSaver icon in the system tray. 2. Select "Power Off Display" from the menu. The monitor screen should turn off if the system is compatible. To turn the monitor back on, wait 5 seconds and move the mouse. ✎ If the monitor did not turn off, then your computer graphics driver is not compatible with the HP Display LiteSaver software. Check the monitor's OSD menu setting for power saving enable/disable controls. The control should be set to enable to allow the monitor to enter into low-power modes. Using the Worldwide Web For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to: http://www.hp.com/support. A-4 User Guide