HP PageWide XL 4000 Limited Warranty 1-3 years - Page 8

E. Country Specific Terms In some jurisdictions, including Australia and New Zealand, you may have other statutory rights. Australia Your rights as an Australian consumer are different to those stated in the document above. You should disregard any limitations or exclusions in the above document and refer to the information below: ● When you buy goods from HP as a consumer, the goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. ● This means that there is no defined warranty period for HP goods supplied to Australian consumers. ● Instead, goods should, for example, be fit for the purposes for which they are commonly supplied for such a period as a reasonable consumer fully acquainted with the state and condition of the goods would expect. ● You should contact HP if you are concerned that one of HP's products fails to satisfy any of the consumer guarantees. HP will discuss with you the specific nature and circumstances of that good and whether the particular fault/issue falls within the scope of the statutory guarantees. Nothing in the HP Limited Warranty excludes, restricts, or modifies any condition, warranty, guarantee, right, or remedy you may have at law (including a consumer guarantee under the Australian Consumer Law), which cannot be lawfully excluded or limited. If you think that you are entitled to a remedy under the consumer guarantees or any remedy under this HP Limited Warranty Statement, contact HP at the following address: HP PPS Australia Pty Ltd 410 Concord Road Rhodes NSW 2138 To initiate a support request, use the numbers below or go to http://www.hp.com.au and select the "Customer Service" option for the most current list of phone support numbers. Phone 13 10 47 If dialing internationally: +61 2 8278-1039 For further information on consumer rights, visit http://www.consumerlaw.gov.au and http://www.accc.gov.au/ consumerguarantees New Zealand In New Zealand, the hardware and software comes with guarantees that cannot be excluded, restricted or modified under the Consumer Guarantees Act 1993. The guarantees under the Consumer Guarantees Act 1993 provide a right whereby if goods you have acquired fail before a reasonable period, you may require them to be fixed. If HP does not fix them within a reasonable time, you may reject the goods and request a refund or replacement, or have them fixed by a third party and HP will reimburse the reasonable cost of them being fixed. If the goods are subject to a failure of a substantial character or cannot be fixed, you can choose your remedy and you are entitled to a replacement or refund or a reduction in price if you choose to keep the goods. You are also entitled to compensation for any other reasonably foreseeable loss or damage. The benefit of these guarantees will only be available to you if you are purchasing goods for personal, domestic or household use or consumption. Where you are, or hold out you are, acquiring goods for business purposes, you agree that the 4 HP Limited Warranty Statement ENWW